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Gps map lost and shows photo on suunto app flow

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • S Offline
    Sezer Yiğit
    last edited by Sezer Yiğit 1 Dec 2020, 07:23 12 Jan 2020, 07:21

    I had two hours bike ride yesterday. I just want to try recording activity from app and started to record. In the same time I record activity from watch.

    But in the middle of the exercise, my phone’s battery has gone. So I recorded full exercise from watch.

    Later, when I charged the battery and turn on the Phone, I realized that it saved the app recorded activity automatickly… and this activity synced with strava. By the way watch recorded activity try to synced with strava but strava said “error encountered” and did not let it.

    So ofcourse I deleted the activity, which recorded by app, from app and from strava because it was half.

    But I have to add my workout to strava by manuelly. . Is there any way can I synced it again from watch to strava?

    And the main problem is that, in the app there is watch recorded activity. And suddenly it started to show a photo instead of my ride’s gps map. I did not do anything extra. There was a map and I can open it, it was everything normal. But suddenly it has gone? Why you think? Is it possible to fix it?

    M 1 Reply Last reply 12 Jan 2020, 08:06 Reply Quote 0
    • M Offline
      Mff73 @Sezer Yiğit
      last edited by 12 Jan 2020, 08:06

      @Sezer-Yiğit
      What kind of photo appear? A Suunto photo representing your àctivity type or a real photo?

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      S 1 Reply Last reply 12 Jan 2020, 09:03 Reply Quote 0
      • S Offline
        Sezer Yiğit @Mff73
        last edited by Sezer Yiğit 1 Dec 2020, 09:03 12 Jan 2020, 09:03

        @Mff73 it’s an activity type photo. I mean something like a man holding bike.

        M 1 Reply Last reply 12 Jan 2020, 09:50 Reply Quote 0
        • M Offline
          Mff73 @Sezer Yiğit
          last edited by Mff73 1 Dec 2020, 09:51 12 Jan 2020, 09:50

          @Sezer-Yiğit said in Gps map lost and shows photo on suunto app flow:

          @Mff73 it’s an activity type photo. I mean something like a man holding bike.

          Ok, i thought you got a photo that was not yours 🙂

          Assuming you have not updated your watch FW since this activity, then your activity is totally in your watch with all data.
          You can :
          1- Delete all remaining activity in SA/Strava for this.
          2- Uninstall the SA app, reinstall it
          3- Your watch activity will resync in the app (sure) and send it again to Strava (i hope 🙂 )

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          S 1 Reply Last reply 12 Jan 2020, 10:03 Reply Quote 0
          • S Offline
            Sezer Yiğit @Mff73
            last edited by 12 Jan 2020, 10:03

            @Mff73 thank you very much for suggestions.

            The main problem for me is not strava sync in fact. The main problem is that can’t see activity map in suunto app. All the data is there and I can enter the activity and can see all datas like hr or km etc. In fact at first I can see the map and can get in and see data’s above the map as you know, like hr or speed etc.

            But suddenly it started to show a picture instead of map.

            M 1 Reply Last reply 12 Jan 2020, 10:27 Reply Quote 0
            • M Offline
              Mff73 @Sezer Yiğit
              last edited by 12 Jan 2020, 10:27

              @Sezer-Yiğit
              OK for Strava.
              Unsintall/reinstall may still solve your issue, maybe app cache related, or…
              Maybe try first not to delete activity, and if not better, do delete/uninstall/install/sync.

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

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