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Hart rate and callories made on Chest band not appear in suunto 9

Scheduled Pinned Locked Moved Suunto 9
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  • D Offline
    Dawid Jędryka
    last edited by 13 Feb 2020, 16:35

    I have suunto 9 for 3 days, i have made my first workout with chest band paried with clock, clock was Laying on the Floor. After my training all the information are store in training information but on the daily hartrate monitor and daily callorie consumption i have a gap for the time od the training. is it normal or mayby Im doping something wrong. Chest band is polar h7

    D 1 Reply Last reply 13 Feb 2020, 17:30 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Dawid Jędryka
      last edited by 13 Feb 2020, 17:30

      @Dawid-Jędryka Doesn’t look normal and I am suspecting that due to the watch is in standby mode this happens.

      Can you check if the watch is not on standby if this also happens? (eg wearing it)

      Community Manager / Admin @Suunto
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      • D Offline
        Dawid Jędryka
        last edited by 13 Feb 2020, 20:38

        Not working, even im I Wear a clock. I see training was done, the amount of calories i use but on the daily graph there is empty gap264C5A49-4198-40A7-B659-68FF6FED2644.jpeg

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        • D Offline
          Dawid Jędryka
          last edited by 13 Feb 2020, 20:40

          When i’m working only on clock (without strap) everything is ok.

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          • D Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by 14 Feb 2020, 08:30

            What are the calories that the watch shows? Can you help me a bit with when eg you workedout and what the app shows?

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
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            • D Offline
              Dawid Jędryka
              last edited by 14 Feb 2020, 12:35

              The gap after 12.00 is the place where I done my workout session on the chest strap conected to my watch. The callories shown on thengraph are callories in then non working time. Even when i wear clock and use a strap (time after 18.00 on the graph) it also do not show callories on the graph. But it shows callories summary (top right corner), and it shows all information in the workout journal.

              D 4 Replies Last reply 15 Feb 2020, 09:17 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Dawid Jędryka
                last edited by 15 Feb 2020, 09:17

                @Dawid-Jędryka hmmm ok that doesn’t happen on mine though but I am some FW’s ahead

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

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                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Dawid Jędryka
                  last edited by 15 Feb 2020, 09:17

                  @Dawid-Jędryka could you uninstall / reinstall the app?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

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                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Dawid Jędryka
                    last edited by 15 Feb 2020, 09:19

                    @Dawid-Jędryka also reboot the watch vis 12second upper button

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

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                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Dawid Jędryka
                      last edited by 15 Feb 2020, 09:19

                      @Dawid-Jędryka but I also see on the chart the calories high on the 12:00 how can this be then?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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