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    Saving exercise....

    Scheduled Pinned Locked Moved Suunto 9
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    • ? Offline
      A Former User @nseslija
      last edited by A Former User

      @nseslija Had exact same issue and still have it any time WHOOP 3.0 strap is used for heart rate. Sometimes saving takes upward of 3-5 minutes. Once the watch crashed.

      Also get this screen (not sure what’s there to sync since watch had been connected to a sensor at all times and displayed valid HR throughout the exercise, with no drops):

      IMG_20200131_192411.jpg

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      • N Offline
        nseslija Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos if you ask about external sensors only HR strap, H10… and yes custom sport mode…

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        • N Offline
          nseslija Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos I have cadence and speed sensor on another bike, another sport mode…

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          • N Offline
            nseslija Bronze Member @Guest
            last edited by nseslija

            @NickK I’ve seen that screen… but as you sad for couple of minutes…

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            • ? Offline
              A Former User @nseslija
              last edited by A Former User

              @nseslija said in Saving exercise....:

              12 sec reboot solved the problem, the exercise is lost…

              Sadly, it doesn’t. After a little while, the problem starts again. At least, that’s been the case with WHOOP 3.0 HR broadcast and H10, which S9 seems to hate in particular. It would show it as connected on the activity start screen, then the heart rate would freeze during actual activity. You can literally see a flatline in HR graph screen if you add it to your sports mode.

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              • N Offline
                nseslija Bronze Member @Guest
                last edited by

                @NickK This last for two hours… so I had to reboot the watch… sadly the exercise is lost… I think that i have H10 for almost a year now, and this never happend before…

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                • N Offline
                  nseslija Bronze Member @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos I enabled feeling screen on all my custom sport modes now, I hope that will help…

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                  • ? Offline
                    A Former User @nseslija
                    last edited by A Former User

                    @nseslija My H10 started glitching after WHOOP connectivity issues and that strange “syncing HR” screen. The weird thing is: first couple of workouts with WHOOP are fine, then this screen pops up on a third or fourth workout, then “saving” starts taking progressively longer, and then all sorts of HR weirdness starts happening. Rebooting the watch helps, but only temporarily. As does removing pairing and pairing another sensor. But the only thing I found that fixes it for good is a complete firmware flash.

                    It’s as if something was being corrupted.

                    And H10… I don’t know. I did a comparison 8 mile run, S7 vs S9/H10 about a month ago. Three quarters into the run, H10 started behaving weirdly. The HR would freeze, then it simply dropped to 60-70 closer to the end when I was pushing 150-160 during strides (by the feel and S7 OHR). When I synced it to the app, most of the HR in the last quarter was like 60-70. So, the values displayed by S9 during run… Not sure where they were coming from or went.

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                    • N Offline
                      nseslija Bronze Member @Guest
                      last edited by

                      @NickK I had all kind of problems with Suunto smart sensor, with H10 none… so far 🙂

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                      • ? Offline
                        A Former User @nseslija
                        last edited by

                        @nseslija Good to know S9 is at least consistent

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                        • M Offline
                          Mi_chael Bronze Member
                          last edited by

                          Great news if Suunto add HR synch with 3 party hr belt…

                          @Dimitrios-Kanellopoulos Some news?

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                          • jsr184J Offline
                            jsr184 Bronze Member
                            last edited by

                            I have this issue with SSWHRBaro occassionally. It just gets stuck like this. If I reboot (holding button) it goes back to normal and activity is fully synced so no data is lost. It happens really rarely though and only for longer activities. I use OH1 sensor.

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                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by

                              Hi can you guide and help me here.

                              Is it a specific activity type ?

                              Does the watch disconnected ffrom the belt for this to happen ?

                              Something else ?

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                              • N Offline
                                nseslija Bronze Member @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos hi, it is cycling custom sport mode, everything was normal during the exercise,
                                I think is not related to HR strap…only my opinion…

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                                • ? Offline
                                  A Former User @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos Multiple activity types (martial arts, crossfit, indoor bike) for the extra long saving issue and this weird “hr sync” screen. Running for strange drops in H10 that otherwise seems to be fine (battery is reported as full, the strap is relatively new, about 12-14 months and not used heavily). One thing that’s the same among others – all sports mode in question were custom.

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                                  • jsr184J Offline
                                    jsr184 Bronze Member
                                    last edited by jsr184

                                    @Dimitrios-Kanellopoulos it just happened to me when I finished 8k run (not long activity, just 43min, non-customised sport mode - Run Basic) on my SSWHRBaro. After couple of minutes of watching “Saving…” I restarted the device holding a button. After reboot no data is lost and everything is in sync.

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                                    • E Offline
                                      ErbMar
                                      last edited by

                                      I have the described problem only when i use a external HR belt.
                                      12 sec restart solves the problem with hanging saving screen.
                                      No data lost but it’s annoying 😞

                                      MarynM 1 Reply Last reply Reply Quote 0
                                      • MarynM Offline
                                        Maryn Silver Members @ErbMar
                                        last edited by

                                        @ErbMar try this:

                                        • turn on feelings
                                        • after activity, enter feeling.
                                          It should help.

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                                        sealion.hrS 1 Reply Last reply Reply Quote 3
                                        • sealion.hrS Offline
                                          sealion.hr Bronze Member @Maryn
                                          last edited by

                                          @Maryn correct! This is an old issue with Suunto watch connected to external HR monitor. I live already long time with this bug.
                                          Feelings should be set to on and after excercise need to be chosen.

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                                          • jsr184J Offline
                                            jsr184 Bronze Member
                                            last edited by

                                            For me, it happened when using OH1 monitor so external device as well. It is annoying but I guess the fact no data is lost after reboot doesn’t make this issue a severe bug.

                                            sealion.hrS 1 Reply Last reply Reply Quote 0
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