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    GPS issue

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    • Michał RudzkiM Offline
      Michał Rudzki
      last edited by Michał Rudzki

      Hi,
      From 1.5 years I am having issues with GPS fix, It’s almost impossible to force watch to catch GPS fix (waited around 30 minutes, and next 30 minutes of training). Today I am rally Pis… Of… because of water and the possibility to catch GPS FIX. Nothing helps to restart, turning on/off GALILEO GLONASS, connecting to the SuuntApp. I remember once I requested a ticket to Suunto but they didn’t respond to my request. I remember once in the past I head that similar issue but after flashing old software everything starts working fine, but after upgrading to the latest all started from the beginning. I need to wait a couple of mines or even hours to get GPS fix. I am pretty sure it’s related to the firmware… is there someone on that forum who can contact with Suunto developers… I am really frustrated that situation because from update to update I don’t see any progress and even logic like they say how I can put trust to that if no one from support is possible to help me…

      isaziI Mff73M Dimitrios KanellopoulosD 3 Replies Last reply Reply Quote 1
      • isaziI Online
        isazi Moderator @Michał Rudzki
        last edited by

        @Michał-Rudzki that’s very weird, I haven’t heard other people complaining for such long time to fix. Have you contacted support? Maybe there is something wrong with your watch.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 0
        • sartoricS Offline
          sartoric Moderator
          last edited by

          @Michał-Rudzki
          Which watch do you have ?
          Where are you trying to get fix ? Inside water ?

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          1 Reply Last reply Reply Quote 0
          • surfboomerangS Offline
            surfboomerang
            last edited by

            Just to be sure… are you outside when you try to get a fix?
            Waiting so long isn’t normal. My Suunto 9 is almost instant. 20 sec max on a bad day.

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            1 Reply Last reply Reply Quote 1
            • Mff73M Offline
              Mff73 @Michał Rudzki
              last edited by

              @Michał-Rudzki
              What watch exactly do you have ? We are in Spartan topics, and you wrote about Galileo (which is not supported be Spartan).
              Which FW version on this watch, please ?

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

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              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                last edited by

                @Michał-Rudzki if you own an S9 the s9 with the latest FW should get GPS very very fast.

                If you have this problem then please send your unit for service

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 1
                • Michał RudzkiM Offline
                  Michał Rudzki
                  last edited by

                  Sorry for missing detail information it’s Spartan Sport HR v2.8.32 and you have right it’s about GLONASS 😄

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                    last edited by

                    @Michał-Rudzki Do you have AGPS synced?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

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