• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Deleted an item from app in error

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
12 Posts 5 Posters 366 Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • T Offline
    Trevor Metrowich
    last edited by 10 Apr 2020, 08:36

    Hi. I had a horrific cycling accident a month ago and ended up in hospital where I am still. For so

    I removed the activity from the Suunto App and Strava as it was traumatic to see it there. I would now like to load it from the watch again to the app and strava. How do I do this as when I sync now it does not load that item.

    Thanks

    S 1 Reply Last reply 10 Apr 2020, 08:39 Reply Quote 0
    • S Offline
      sartoric Moderator @Trevor Metrowich
      last edited by 10 Apr 2020, 08:39

      @Trevor-Metrowich
      If the activity is still in the watch an uninstall/reinstall should do the job

      Android or IOs ?

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      T 1 Reply Last reply 10 Apr 2020, 08:59 Reply Quote 0
      • T Offline
        Trevor Metrowich @sartoric
        last edited by 10 Apr 2020, 08:59

        @sartoric Hi. Yes it is still on the watch. It is android.

        S M 2 Replies Last reply 10 Apr 2020, 09:04 Reply Quote 0
        • S Offline
          sartoric Moderator @Trevor Metrowich
          last edited by 10 Apr 2020, 09:04

          @Trevor-Metrowich
          Ok, so you can try to wipe data app from android Settings/App, without uninstalling it

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          1 Reply Last reply Reply Quote 0
          • I Online
            isazi Moderator
            last edited by 10 Apr 2020, 09:05

            If it was properly synchronized once from watch to the cloud, and then deleted, I think it’s gone.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            M 1 Reply Last reply 10 Apr 2020, 09:33 Reply Quote 0
            • M Offline
              Mff73 @isazi
              last edited by 10 Apr 2020, 09:33

              @isazi said in Deleted an item from app in error:

              If it was properly synchronized once from watch to the cloud, and then deleted, I think it’s gone.

              No πŸ™‚
              If still on the watch (and with complete data on the watch = no watch Firmware update/hard reset since now), then App cache clearing and/or SuuntoApp desintall+reinstall will complete a full sync again from watch to SA.
              It is really nice to have, for any traumatic deletion (@Trevor-Metrowich with all humour+respect+courage to you πŸ˜‰ ) to recover an activity IF STILL ON THE WATCH

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              1 Reply Last reply Reply Quote 0
              • M Offline
                Mff73 @Trevor Metrowich
                last edited by 10 Apr 2020, 09:37

                @Trevor-Metrowich said in Deleted an item from app in error:

                @sartoric Hi. Yes it is still on the watch. It is android.

                @Trevor-Metrowich , our beloved @sartoric , forget to precise ( πŸ™‚ ), that activity can still be seen on the watch, but with no complete data after a hard reset or FW update. Unless you are sure not to have done this in Hospital ( 😞 ), you can check in your watch if the activity logbook contains details, like graphs, ascent/descent, etc… --> then @sartoric advices will work.

                @sartoric , how many times have we answered this kind of stuff πŸ™‚ ?

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                S 1 Reply Last reply 10 Apr 2020, 10:06 Reply Quote 0
                • S Offline
                  sartoric Moderator @Mff73
                  last edited by 10 Apr 2020, 10:06

                  @Mff73 said in Deleted an item from app in error:

                  @sartoric , how many times have we answered this kind of stuff ?

                  can be counted https://forum.suunto.com/search?term=deleted activity&in=titlesposts
                  😁😁😁

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.2.5 beta
                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                  M 1 Reply Last reply 10 Apr 2020, 10:07 Reply Quote 0
                  • M Offline
                    Mff73 @sartoric
                    last edited by 10 Apr 2020, 10:07

                    @sartoric said in Deleted an item from app in error:

                    @Mff73 said in Deleted an item from app in error:

                    @sartoric , how many times have we answered this kind of stuff ?

                    can be counted https://forum.suunto.com/search?term=deleted activity&in=titlesposts
                    😁😁😁

                    And it is quick and efficient πŸ™‚
                    55950207-a304-4b75-bd47-612d402210e1-image.png

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      Mff73
                      last edited by 10 Apr 2020, 10:10

                      @Trevor-Metrowich
                      Sorry for all these bad jokes of some old members too much confined. πŸ˜‡
                      Keep us updated if your activity is OK in SA after these checks and solutions.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      T 1 Reply Last reply 10 Apr 2020, 10:26 Reply Quote 0
                      • T Offline
                        Trevor Metrowich @Mff73
                        last edited by 10 Apr 2020, 10:26

                        @Mff73 thanks so much. Am going home Tueaday so will try it then. I did check and can see the activity in the logbook with all the details.

                        1 Reply Last reply Reply Quote 1
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by 10 Apr 2020, 11:15

                          Dont forget to

                          • Unpair via BT settings
                          • Uninstall app

                          Install, pair etc

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 0
                          12 out of 12
                          • First post
                            12/12
                            Last post

                          Suunto Terms | Privacy Policy

                            This community forum collects and processes your personal information.
                            consent.not_received