Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Syncing HR data

    Scheduled Pinned Locked Moved Spartan
    17 Posts 8 Posters 1.1k Views 8 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ? Offline
      A Former User @pauljanssens
      last edited by

      @pauljanssens Look for saving activity or search for anything HR related in my posts. I was the one who brought up the syncing HR issue recently. Having Feeling enabled kind of, sort of helps. What helps even more is a soft reset (12 sec up button press). I haven’t yet accounted this issue with the latest firmware, but then it usually happens after a while.

      pauljanssensP 1 Reply Last reply Reply Quote 0
      • pauljanssensP Offline
        pauljanssens @Guest
        last edited by

        @NickK thanks, I have done the soft reset. Strangely the soft reset deleted the activity

        1 Reply Last reply Reply Quote 0
        • B Offline
          bbx100 Bronze Member
          last edited by

          Today I had the same problem. Spartan Baro was hanging while syncing HR data. Soft reset helped, but deleted activity. Feeling was ‘on’. What to do in that situation? I lost really important activity?

          paataP 1 Reply Last reply Reply Quote 0
          • paataP Offline
            paata Bronze Member @bbx100
            last edited by

            @bbx100 I have the same problem sometimes and my trick to preserve the activity is: keep the circle spin for a long time (sometimes half an hour) and the watch will reset itself. If not, after the long time of spinning connect watch to pc and watch will reset and activity will be preserved. Don’t reset watch with pressing button for 12sec, activity will be deleted. Let watch to reset itself is crucial.

            B 1 Reply Last reply Reply Quote 0
            • B Offline
              bbx100 Bronze Member @paata
              last edited by

              @paata Thx. This is good advice 🙂

              ? 1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @bbx100
                last edited by

                @bbx100 I did soft reset and it never deleted activities, but then maybe I was lucky. I think the advice above is good: wait until the spinning stops and/or watch resets itself. I noticed this spinning thing happens with one specific HR sensor and only when there were dropouts in heart rate. Also, the spinning duration seems to be proportional to the length of the workout: the longer you went the longer it spins.

                pilleusP B 2 Replies Last reply Reply Quote 0
                • pilleusP Offline
                  pilleus @Guest
                  last edited by pilleus

                  @NickK said in Syncing HR data:

                  with one specific HR sensor

                  Which one?

                  I never had any problems with the Polar H10. 🤔

                  https://www.instagram.com/moves.are.life/
                  Suunto Vertical Black Lime
                  Suunto 9 Peak Pro Black
                  Suunto Spartan Ultra Stealth Titanium

                  ? 1 Reply Last reply Reply Quote 0
                  • B Offline
                    bbx100 Bronze Member @Guest
                    last edited by

                    @NickK said in Syncing HR data:

                    I noticed this spinning thing happens with one specific HR sensor and only when there were dropouts in heart rate.

                    I could be the case as I forgot to stop the activitiy and removed belt to wash it. Then I saw the activity is still going on so I stopped it. Than it hanged. Also in my case the battery was also on 3% which I didn’t noticed. I left watch for some 15min to sync, but that didn’t happen so I soft reset the watch. Then I lost activity.

                    1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User @pilleus
                      last edited by

                      @pilleus HR broadcast via BLE from WHOOP band

                      1 Reply Last reply Reply Quote 1
                      • P Offline
                        paul870
                        last edited by

                        So I’m glad that this thread exists… I have been having problems with my watch ‘Syncing HR data’ for my warm ups, not such a problem… then when I have done a run after NO problems it just saves with feeling ‘OFF’

                        Today I did not bother recording a warm up, mainly due to have to do a soft reset if it crashes… so went straight to run… guess what, its now stuck on ‘saving’ I really do not want to loose my run as it’s part of my training plan, the good news is that I have a Stryd on so I will get the run no matter what, but sadly no HR for the Stryd.

                        Given this thread it seems to me that there has been a but developed over the last couple of weeks for my Suunto Spartan sport watch.

                        I’m just waiting now to see if the watch will reset itself as mentioned above, if not I’m then going to connect it to moveslink and see if either of these will preserve the run data.

                        When will I HAVE to use SA for my Spartan sport? currently I’m still using movescount.

                        Paul

                        SSS
                        Ambit3 sport

                        1 Reply Last reply Reply Quote 0
                        • P Offline
                          paul870
                          last edited by

                          Well, as my previous post says I tried all ways now and it’s no good, the run is just LOST cannot save the poor thing.

                          Sadly this is now becoming very annoying as due COVID I’m doing a challenge with friends and this will now NOT appear on Strava.

                          SSS
                          Ambit3 sport

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post

                          Suunto Terms | Privacy Policy