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    Suunto 9 GPS very bad and often without signal

    Scheduled Pinned Locked Moved Suunto 9
    gpssuunto 9
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    • Mff73M Offline
      Mff73 @Guest
      last edited by

      @running-L
      It seems you have all arguments to send it back to Suunto for repair or exchange.

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      1 Reply Last reply Reply Quote 2
      • isaziI Offline
        isazi Moderator @Guest
        last edited by

        @running-L I can only suggest a hard reset, but I agree with @Mff73 you should contact support and have your watch checked.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 2
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @Guest
          last edited by

          @running-L Check Settings/General/About and ensure you have a current AGPS file. It simply seems that the file is not getting synced to the watch. Let me know the data on the AGPS file or if it says NA/

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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          • zhang965Z Offline
            zhang965
            last edited by

            Return it to suunto to get repair.

            Winners Wear Winners

            freeheelerF 1 Reply Last reply Reply Quote 1
            • freeheelerF Offline
              freeheeler @zhang965
              last edited by freeheeler

              @zhang965
              sorry for being offtopic…man where did you hide? I’ve missed your inputs 😀

              ontopic: yes, send it in, mine has signal within seconds… even before it detects my cold heart…

              living sideways

              1 Reply Last reply Reply Quote 1
              • T Offline
                tomahawk5000
                last edited by

                Hi, in my Suunto I have that situation that once I open navigation then show my location then I have to wait much more than once I go to exercise and I chose any training. Is it normal?

                Kind regards,
                Tomek

                Suunto 9 baro + Android

                Brad_OlwinB 1 Reply Last reply Reply Quote 0
                • sartoricS Offline
                  sartoric Moderator
                  last edited by

                  Did you check what @Brad_Olwin suggested a couple of post above ?

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.2.5 beta
                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                  • T Offline
                    tomahawk5000
                    last edited by

                    Yes but I don’t see connection (maybe because of my poor English… Sorry)? AGPS is from 20th. Still not sure why location is quick once I chose exercise but once I chose my location from navigation it take much more time

                    Kind regards,
                    Tomek

                    Suunto 9 baro + Android

                    sartoricS 1 Reply Last reply Reply Quote 0
                    • sartoricS Offline
                      sartoric Moderator @tomahawk5000
                      last edited by

                      @tomahawk5000
                      Oh,ok. So it’s quick for exercise, but slow for navigation.

                      Anyway, agps is up to date ?
                      Did you try a soft reset ?

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      T 1 Reply Last reply Reply Quote 0
                      • T Offline
                        tomahawk5000 @sartoric
                        last edited by

                        @sartoric
                        AGPS is up to date 20th of April
                        Regarding soft reset yes few times mostly due to the issue with notification with calling.

                        Kind regards,
                        Tomek

                        Suunto 9 baro + Android

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                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @tomahawk5000
                          last edited by

                          @tomahawk5000 said in Suunto 9 GPS very bad and often without signal:

                          Hi, in my Suunto I have that situation that once I open navigation then show my location then I have to wait much more than once I go to exercise and I chose any training. Is it normal?

                          Why are you opening Navigation? when you start an exercise, the GPS icon will go from unfilled to colored when a GPS fix is achieved, there is no need to go to Navigation first.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          T 1 Reply Last reply Reply Quote 1
                          • Saketo NemoS Offline
                            Saketo Nemo Moderator @Guest
                            last edited by

                            @running-L
                            Same settings of GPS ? (only GPS, GPS+glonas/beidou/galileo).
                            And of course, both are setted on GPS best, right?

                            all obvious things but … I try to help 😉

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                            • T Offline
                              tomahawk5000 @Brad_Olwin
                              last edited by

                              @Brad_Olwin it was just an example with different fix achieve between find my location in navigation and exercise

                              Kind regards,
                              Tomek

                              Suunto 9 baro + Android

                              Fenr1rF Brad_OlwinB 2 Replies Last reply Reply Quote 0
                              • Fenr1rF Offline
                                Fenr1r @tomahawk5000
                                last edited by

                                @tomahawk5000 Are you using a national grid system for location coordinates or the GPS Lat/Long default?

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                                • T Offline
                                  tomahawk5000
                                  last edited by

                                  Not sure how to check that?
                                  Compass unit - degrees
                                  Position format - wgs84 hd°m’s.s

                                  Kind regards,
                                  Tomek

                                  Suunto 9 baro + Android

                                  Fenr1rF 1 Reply Last reply Reply Quote 0
                                  • Fenr1rF Offline
                                    Fenr1r @tomahawk5000
                                    last edited by

                                    @tomahawk5000 If you haven’t changed the settings, then that’s the default and it certainly looks right. I was wondering whether conversion to a particular local format might be causing problems.

                                    Without the possiblity of a problem with that extra stage, I agree that a user should see the fix results, whether for recording Exercise (filled arrowhead) or Navigation (coordinate display) within essentially the same timeframe from either request.

                                    Not for me, but possibly for anyone Suunto-side: how much longer (in seconds) does a Nav fix take vs an Ex? Same-ish margin regardless which method tried first?

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                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @tomahawk5000
                                      last edited by Brad_Olwin

                                      @running-L It does sound like you may have a hardware issue, I have two S9s and they both fix very fast and rarely (I cannot remember the last time) lose a GPS fix during an exercise. It is possible when in areas that are difficult for GPS (deep canyon for instance). But, I did not get a GPS error when running a race early in March where there was a slot canyon. I would start a support ticket.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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