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    MOVESCOUNT...

    Scheduled Pinned Locked Moved Digital service transition
    32 Posts 18 Posters 5.3k Views 18 Watching
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    • Mff73M Offline
      Mff73 @zvonejan
      last edited by

      @zvonejan said in MOVESCOUNT...:

      Can not enter new route in Movescount. Tried on chrome and Edge. Anyone else have this problem? Problem is that I can not enter starting point.

      same here, looks like a bug. let’s wait and see.

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @Mff73
        last edited by

        @Mff73 @zvonejan I have seen it reported on this same forum twice this weekend. Now, givent that few weeks ago we had the exact same issue with SA, maybe at Mapbox they update their systems during weekends. I don’t know, but sounds reasonable.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        M 1 Reply Last reply Reply Quote 1
        • M Offline
          margusl @isazi
          last edited by margusl

          @isazi said in MOVESCOUNT...:

          Now, givent that few weeks ago we had the exact same issue with SA, maybe at Mapbox they update their systems during weekends.

          Maybe. Or Mapbox actually closed the API Movescount is relaying on. Movescount route creation indeed while making Mapbox requests, but the actual response is quite interesting. Instead of (elevation?) data, Mapbox is responding with the following:
          The Surface service has reached its end of life and is no longer available

          Sorry for off-topic, but seems that another Finnish company has somehow chosen ideal time to introduce a new piece, only time will tell how many Ambiters and Movescount devotees they’ll manage to lure over.

          1 Reply Last reply Reply Quote 2
          • zvonejanZ Offline
            zvonejan Bronze Member
            last edited by zvonejan

            Is there any official statement what is going on? No mail of maintainence or something similar…

            PrenjP 1 Reply Last reply Reply Quote 0
            • PrenjP Offline
              Prenj @zvonejan
              last edited by

              @zvonejan
              Yes, some official statement regarding significantly reduced functionality of web platform and thus watches relying on it would be expected from every other company in the world. Except suunto.

              I’ll never understand this. It’s not just about too small development team and them being slow at delivering features or fixing bugs. It’s lack of communication with the users. That bothers me the most. It shouldn’t be so hard to add a message with something like this:
              “There is currently a problem with mapping service in Movescount. Our development team is currently working hard to fix it. We will keep you informed about it. We apologize.”
              instead of pushing the ad for suunto 7.

              Suunto Race

              ? 1 Reply Last reply Reply Quote 4
              • ? Offline
                A Former User @Prenj
                last edited by A Former User

                @Prenj oh yeah! Movescount App is getting a lot of ads nowadays, interestingly I never got a digital service transition notice however. 🙂

                PrenjP 1 Reply Last reply Reply Quote 0
                • zvonejanZ Offline
                  zvonejan Bronze Member
                  last edited by

                  What… will you give as a formal explanation or behave like ordinary amateurs and dip your head in the sand?
                  …cmon Dimitri. You should probably know what is happening. Is this the way of ending web app…pus tome bug in app and hide?

                  1 Reply Last reply Reply Quote 0
                  • PrenjP Offline
                    Prenj @Guest
                    last edited by

                    @andrasveres
                    Yes, lots of ads. I don’t get it. Do they really think I would buy another Suunto watch when they don’t even bother to acknowledge and inform us on really significant reduction in core functionality? We are all witnesses how slow are things moving in Suunto world. I have zero confidence in them in software development department for the future, let alone keeping things up and running. After people in Suunto started losing jobs even less. So, thank you, but no thank you. I’m not buying another product while you are unable to maintain the one you already sold me as “connected” device. Specially not unfinished products where you are supposed to wait years (not months) to get what you paid for. Sorry, but that’s the way it is.

                    Suunto Race

                    1 Reply Last reply Reply Quote 4
                    • zvonejanZ Offline
                      zvonejan Bronze Member
                      last edited by

                      Movescount and route creation works again. Thanks god

                      PrenjP M 2 Replies Last reply Reply Quote 3
                      • PrenjP Offline
                        Prenj @zvonejan
                        last edited by

                        @zvonejan
                        But altitude profile is gone? Is it just me?

                        Suunto Race

                        1 Reply Last reply Reply Quote 0
                        • zvonejanZ Offline
                          zvonejan Bronze Member
                          last edited by

                          ups, another bug, you are correct

                          alt.jpg

                          Gábor TóthG 1 Reply Last reply Reply Quote 3
                          • M Offline
                            michaeldwilson Bronze Member @zvonejan
                            last edited by

                            @zvonejan said in MOVESCOUNT...:

                            Movescount and route creation works again. Thanks god

                            Yes, so happy to see it! I thought it was gone forever, then went there yesterday to look at the stats on a run last year. And it was completely updated with my latest moves! Very pleased.

                            1 Reply Last reply Reply Quote 1
                            • Gábor TóthG Offline
                              Gábor Tóth Bronze Member @zvonejan
                              last edited by

                              @zvonejan Its still missing for me as well.

                              zvonejanZ 1 Reply Last reply Reply Quote 0
                              • zvonejanZ Offline
                                zvonejan Bronze Member @Gábor Tóth
                                last edited by

                                @Gábor-Tóth said in MOVESCOUNT...:

                                @zvonejan Its still missing for me as well.

                                Do you mean altitude data?

                                sarcasm mode on
                                Yes it is still missing, but noooo, it is not their fault, it is mapbox, suunto is perfect
                                sarcasm mode off

                                we do not know if it they will solve that (ever)

                                1 Reply Last reply Reply Quote 2
                                • S Offline
                                  SummitMan
                                  last edited by

                                  I also vote for web interface. In fact I would vote for keeping MC to be honest. I have been a user for a long time and happy with it. Particularly the way I can manage settings on the watches, work with routes (import/export), etc. Editing the routes by adding way-points can be done in MC, but is probably very cumbersome in a iPhone.

                                  I must say that I was not aware of this change. I just bought a Suunto 9 Baro and upgraded it from Ambit2 S. I was expecting some real improvements. As MC will be stopped, this is a serious disappointment.

                                  And actually this is the 2nd time that Suunto is screwing up with software. Before MC, I was using Suunto Training Manager which could be used from a desktop/laptop without any internet connection. That was great. MC however required internet which I did not like at first. But in the meantime I am used to it.

                                  Anyhow. Let’s hope Suunto realizes that it is not a good thing to degrade the software and apps that users like to use.

                                  Tomas5T Brad_OlwinB 2 Replies Last reply Reply Quote 6
                                  • Tomas5T Offline
                                    Tomas5 @SummitMan
                                    last edited by

                                    @summitman i switched from Ambit 2s to Suunto 5. I was disapointed that Suunto app has no official web interface since editing sport modes was much better in movescount than it is in suunto app. Activities are ale synced with sports tracker, so you can see your history on PC in sport tracker but compared to movescount, sports tracker looks like some school project and not web app for expensive watch. I hope suunto will change its mind and it will resurect movescount, add support for some missing features as gear tracking, activity crop, and as mobile app it can use suunto app. But as backend movescount is much better platform than sports tracker. I am new to Suunto 5, but if suunto app and sporrs tracker didn’t improve exponentialy in few months it will be my last suunto equipment and that is disaponting for me as i love this watch brand. But without proper software it is hard to use. I now i can migrate all moves to strava or other services, but i don’t pay for expensive watch just to use other services which i can use even without watch to track my activity.

                                    ? Brad_OlwinB 2 Replies Last reply Reply Quote 3
                                    • ? Offline
                                      A Former User @Tomas5
                                      last edited by

                                      @tomas5 said in MOVESCOUNT...:

                                      @summitman i switched from Ambit 2s to Suunto 5. I was disapointed that Suunto app has no official web interface since editing sport modes was much better in movescount than it is in suunto app. Activities are ale synced with sports tracker, so you can see your history on PC in sport tracker but compared to movescount, sports tracker looks like some school project and not web app for expensive watch. I hope suunto will change its mind and it will resurect movescount, add support for some missing features as gear tracking, activity crop, and as mobile app it can use suunto app. But as backend movescount is much better platform than sports tracker. I am new to Suunto 5, but if suunto app and sporrs tracker didn’t improve exponentialy in few months it will be my last suunto equipment and that is disaponting for me as i love this watch brand. But without proper software it is hard to use. I now i can migrate all moves to strava or other services, but i don’t pay for expensive watch just to use other services which i can use even without watch to track my activity.

                                      Have you tried some of the 3rd parties like runalyze?

                                      1 Reply Last reply Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @Tomas5
                                        last edited by

                                        @tomas5 There are so many 3rd party sites, have you tried any of them? Many in my opinion are better than MC. MC will not be resurrected. Second, what are you missing from the mobile app? You state that the mobile app is not proper software, what is wrong with it?

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        Tomas5T 2 Replies Last reply Reply Quote 0
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @SummitMan
                                          last edited by

                                          @summitman I too managed through both of these changes. I was happy with the change to MC and now I think that SA offers me more than MC did. Neither was easy at first but I think users saw that in the long term Suunto made a good choice. Give them some time and see what happens.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          1 Reply Last reply Reply Quote 1
                                          • Aleksander HA Offline
                                            Aleksander H Bronze Member
                                            last edited by

                                            I mainly think of the Suunto app as a watch sync tool for changing settings, adding routes, syncing activities, etc. Actually looking at my workouts is done primarily in Training Peaks and QS. Social aspect is handled by Strava. Personally I’d rather see tighter integration with existing 3rd party services like these than see Suunto spend time developing a web interface for us. There are so many great web interfaces for that kind of thing already.

                                            1 Reply Last reply Reply Quote 5
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