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    HR reading problem

    Scheduled Pinned Locked Moved Suunto 7
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    • ? Offline
      A Former User @Maciej Krenek
      last edited by

      @Maciej-Krenek Sounds like a cadence lock to me. Was it always a problem, or only in the last few weeks? Did you try simply continue going?

      I don’t remember any updates from Suunto. As mentioned by @Vinay-Menon, please make sure the watch is snug on your wrist, but not too tight, and at least 2-3 cm above wrist bone. I think I had Suunto 7 lock on my cadence once or twice, but it quickly recovered in those cases.

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      • Brad_OlwinB Offline
        Brad_Olwin Moderator @Maciej Krenek
        last edited by

        @Maciej-Krenek Cold and dry weather make the HR readings worse for me, they are typically much better in the summer. But my S7 is usually in very good agreement with my S9 and HR belt.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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        • L Offline
          loopylou72 @Maciej Krenek
          last edited by loopylou72

          @Maciej-Krenek I have the same issue with my new Suunto9 baro. Actually the HR was OK for a while but now it is way too high at the start and does not correct after a few kms even if I stop, stop the watch, take it off, wipe it, wear it 2-3cm up my arm - I have tried all the tips. I cannot use the OHR at all which would be nice for some runs where I don’t want to wear a chest strap. Also it messes up my data because Movescount and Strava think I have been exercising at 180 when I am at 140. I reckon it is 40 beats out. For such an expensive watch you would expect a little more accuracy even from OHR… Any suggestions??? Thanks

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          • isaziI Offline
            isazi Moderator @loopylou72
            last edited by

            @loopylou72 this post is about the Suunto 7.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

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            • L Offline
              loopylou72
              last edited by

              is there a post with the same problem for the suunto 9?

              isaziI Brad_OlwinB ? 3 Replies Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @loopylou72
                last edited by

                @loopylou72 try using the “search” function of this forum, or start one.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

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                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @loopylou72
                  last edited by

                  @loopylou72 said in HR reading problem:

                  is there a post with the same problem for the suunto 9?

                  Many, in fact the S9 OHR does not work well for me unless I wear the watch on my forearm. The S7 is rock solid for me 95% of the time.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                  • ? Offline
                    A Former User @loopylou72
                    last edited by

                    @loopylou72 Oh, you are for an early weekend of reading my friend 😄 So many posts, so much anguish 😫 But I’ll spare you our pain, two years in the making and just give up the ending. Spoiler alert!

                    For many people, yours truly including, a unique combination of S9 height, weight, and soft stretchy silicon strap results in slight wobble when running, which completely throws off recent vintages of Valencell sensor firmware and produces all sorts of OHR artifacts, from completely lost HR readings to insane spikes to 190-200 when known max HR is more like 180. Worse still, this can happen at any point in the workout.

                    The only known workaround to resolve this sad state of affairs is:

                    • Soak sensor beforehand… I don’t mean wash it, but put the watch on a good 5-10 min before the exercise and give it time on Start screen to lock on HR and stabilize reading, usually at least about half a minute to a minute
                    • Wear a band of sorts, like those tennis wristbands that would ensure the watch stays away from wrist and the band pushes it up to prevent wobble
                    • Switch to a textile loop band if you can get one (they are constantly out of stock at Suunto – probably S9 owners busy buying). It does improve things dramatically but for accurate HR, I found it to be sadly insufficient by itself hence steps above
                    Brad_OlwinB L 2 Replies Last reply Reply Quote 0
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @Guest
                      last edited by

                      @NickK Well said…I managed to snag both the black and red textile bands…

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                      • ? Offline
                        A Former User @Brad_Olwin
                        last edited by

                        @Brad_Olwin Good man! I only got red 😭 But it’s pretty spiffy, looks even batter with black S7

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                        • L Offline
                          loopylou72 @isazi
                          last edited by

                          @isazi yes I did but found this one - did not want to start a new one as I know there would be a lot already!

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                          • L Offline
                            loopylou72 @Guest
                            last edited by loopylou72

                            @NickK THANK YOU! I have tried the soaking… did not seem to do anything including having it on for a drive to the start of a run. I did actually think about buying a new strap as I have the copper baro and the strap sticks out from the sides of the watch so it is hard to get a snug fit without my hand going numb… I will look out for one. Tennis wristband - ‘sweatband’ - or a buff! Will try that also. It is weird though as it did work really well when I first got the watch and now is 100% fail. Not sure if it is due to updates?

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                            • Łukasz SzmigielŁ Offline
                              Łukasz Szmigiel
                              last edited by

                              Ever thought about shaving your wrist?

                              S9PP 2.40.38

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                              • ? Offline
                                A Former User @loopylou72
                                last edited by

                                @loopylou72 said in HR reading problem:

                                It is weird though as it did work really well when I first got the watch and now is 100% fail. Not sure if it is due to updates?

                                Exactly my story. When I got my S9 in September 2018, the OHR was rock solid for me. I started to forget how a strap looked like. If not for gym, would have totally misplaced it. Then around summer last year things got worse. And by late fall the OHR became close to unusable. I don’t know what to say… Maybe it’s aging silicon in the strap that gives the watch too much wobble. Maybe it’s the firmware updates. For now I just gave up on using S9 OHR.

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                                • ? Offline
                                  A Former User @Łukasz Szmigiel
                                  last edited by

                                  @Łukasz-Szmigiel said in HR reading problem:

                                  Ever thought about shaving your wrist?

                                  I would shave any part of my body if it were to make S9 OHR work, but… Polar and Garmin seem to work just fine without any manscaping 🤔 As does Suunto 7. So, let me keep my fur! It’s still cold outside.

                                  isaziI Łukasz SzmigielŁ 2 Replies Last reply Reply Quote 2
                                  • isaziI Offline
                                    isazi Moderator @Guest
                                    last edited by

                                    @NickK said in HR reading problem:

                                    @Łukasz-Szmigiel said in HR reading problem:

                                    Ever thought about shaving your wrist?

                                    I would shave any part of my body if it were to make S9 OHR work, but…

                                    🤣 🤣 🤣

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

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                                    • Łukasz SzmigielŁ Offline
                                      Łukasz Szmigiel @Guest
                                      last edited by

                                      @NickK sounds reasonable enough 😉

                                      S9PP 2.40.38

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                                      • L Offline
                                        loopylou72 @Guest
                                        last edited by

                                        @NickK thanks for the info - will try a textile strap… but of an expensive fix but the strap on the baro has these rigid sides that do not fit my wrist very well anyway compared with my other suunto which has a silicon strap (also dodgy OHR but also the elevation started to read really low!)

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                                        • S Offline
                                          Shrek3k @loopylou72
                                          last edited by

                                          @loopylou72 my experiences with OHR combined with a textile strap are not as good as with a silicone strap.
                                          The reason seems to be, that the silicone strap is flexible - even when tightened - which the textile strap is not. When pushing the tightened watch up the arm it only stays there reliably with the silicone strap.

                                          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                          OS - Android 15/Pixel Pro 7

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                                          • ? Offline
                                            A Former User @Shrek3k
                                            last edited by

                                            @Shrek3k Try the new Velcro loop strap if you can get your hands on it. It’s pretty grabby, yet comfortable. My readings aren’t perfect but definitely improved. I think between the strap and a band to push the watch higher up arm, this should do the trick.

                                            I’m still wondering though why this became a problem about a year ago and wasn’t much of an issue when I first got the watch? Could it actually be some firmware changes last year?..

                                            One shouldn’t have to put on a wardrobe of accessories to get a single sensor working properly.

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