Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Migration to Suunto App in 04/2020 and very unhappy with the result

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    63 Posts 20 Posters 3.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • MarynM Offline
      Maryn Silver Members @Bryan Cook
      last edited by Maryn

      @Bryan-Cook you can download mc app if you installed it sometime ago . Just go to App Store -> Account -> bought apps . You will find it on the list and you can install it again .

      If you never installed in on iOS device then it isn’t possible to restore it .

      Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

      Steve FordeS 1 Reply Last reply Reply Quote 1
      • sartoricS Offline
        sartoric Moderator
        last edited by

        @sartoric said in Migration to Suunto App in 04/2020 and very unhappy with the result:

        Please all, try to stay in topic

        WOW I got downvotes for asking to stay in topic … now I’m a real influencer

        😁 😁 😁

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        zvonejanZ 1 Reply Last reply Reply Quote 2
        • zvonejanZ Offline
          zvonejan Bronze Member @sartoric
          last edited by

          @sartoric

          I have nothing against you or any moderators here. I realy appreciate your hard work and the fact that you have to deal with the wrath of us users. But, there is great dissatisfaction here from a lot of users, because we just can not face with this ‘strange’ situation. It is not simple, I am a suunto user for 8 years and I not used to be treated this way. But what can we do here, that is the way it is. Keep up a good work here (mods) and have a nice day

          1 Reply Last reply Reply Quote 4
          • sartoricS Offline
            sartoric Moderator
            last edited by sartoric

            Just to clarify , I was kidding. I don’t care about downvotes 😄 but to keep the discussion meaningful WE should avoid to go off-topic … too much 🙂

            There are specific threads where we are discussing taken decisions or complaints and it isn’t worth to fill every discussion with the same “topics”

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

            1 Reply Last reply Reply Quote -1
            • Mathias SpoerrM Offline
              Mathias Spoerr Bronze Member @Brad_Olwin
              last edited by

              @Brad_Olwin Is there a thread or post with an official statement and explanation why there are no plans for a web frontend?

              zvonejanZ Mff73M 2 Replies Last reply Reply Quote 0
              • zvonejanZ Offline
                zvonejan Bronze Member @Mathias Spoerr
                last edited by zvonejan

                @Mathias-Spoerr said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                @Brad_Olwin Is there a thread or post with an official statement and explanation why there are no plans for a web frontend?

                :D:D yeah right. dream on.Just a decision that this is not their priority because they know what we need and what is best for us and that is not WEB frontend. However Dimitri’s QS is realy nice if you look for summaries (one of the best). But we all want a closed ecosystem without opening five or more WEB pages and apps to see something.

                1 Reply Last reply Reply Quote 3
                • Mff73M Offline
                  Mff73 @Mathias Spoerr
                  last edited by

                  @Mathias-Spoerr said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                  Is there a thread or post with an official statement and explanation why there are no plans for a web frontend?

                  I personnally can’t remember any official statement (or i missed it). On the contrary of Structured Workout.

                  Thus, one can imagine that : no news is good news (and Suunto shows that they would never more promise something), the most voted post here is the WebSite one.
                  Why not dream it may come ? Or not…

                  But also be satisfied of what one have, and don’t expect too much for any future, but just request politely and express polite opinions : latest decision is on Suunto side to give something or not, and on customer side to stay with Suunto or not.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 3
                  • zvonejanZ Offline
                    zvonejan Bronze Member
                    last edited by

                    MONTHLY SUMMARY is gone in Movescount. Only last 30 days and yearly summary

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @zvonejan
                      last edited by

                      @zvonejan said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                      MONTHLY SUMMARY is gone in Movescount. Only last 30 days and yearly summary

                      Not gone but buggy.
                      Click on the month name and tell what happen?

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • zvonejanZ Offline
                        zvonejan Bronze Member
                        last edited by

                        click on april

                        april.jpg

                        Mff73M 1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73 @zvonejan
                          last edited by

                          @zvonejan
                          Click on the word APRIL

                          april~2.jpg

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          1 Reply Last reply Reply Quote 0
                          • zvonejanZ Offline
                            zvonejan Bronze Member
                            last edited by

                            Yes I do understand 🙂 🙂 Do that all the time for years. It is not working. Also arrows for next month an previous are kinda dissabled

                            M Mff73M 2 Replies Last reply Reply Quote 1
                            • M Offline
                              margusl @zvonejan
                              last edited by margusl

                              @zvonejan said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                              Yes I do understand 🙂 🙂 Do that all the time for years. It is not working. Also arrows for next month an previous are kinda dissabled

                              What do you mean by “kinda” ? Those work for me in a way I expect. I’m not checking MC web daily, but I don’t think I can spot anything missing that was there for sure few weeks ago.
                              Are you using your phone? Maybe try a desktop or at least switch your mobile browser to desktop mode.

                              1 Reply Last reply Reply Quote 1
                              • Mff73M Offline
                                Mff73 @zvonejan
                                last edited by

                                @zvonejan
                                OK 🙂
                                Works for me, that is why i wonder.
                                9879d80f-146f-4215-ba74-62736dad05d8-image.png

                                Maybe some cache or cookie issues, eventually try in Private Tab.
                                After, no more clues.

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                1 Reply Last reply Reply Quote 1
                                • zvonejanZ Offline
                                  zvonejan Bronze Member
                                  last edited by zvonejan

                                  Yes, Work for you guys. For me only yearly works, I have to restart pc. Here is a situation

                                  monthly summary is not showing moves and click on arrows next previus do nothing

                                  month_apr.jpg

                                  But yearly summarry looks ok, shows everything and also clik on arrows move to previous or next

                                  yearly-s.jpg

                                  will try to restart

                                  Brad_OlwinB 1 Reply Last reply Reply Quote 1
                                  • Brad_OlwinB Offline
                                    Brad_Olwin Moderator @zvonejan
                                    last edited by

                                    @zvonejan It is working fine for me too, both on Mac and iOS. I suspect this is a problem with your devices and not Suunto.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    zvonejanZ 1 Reply Last reply Reply Quote 2
                                    • zvonejanZ Offline
                                      zvonejan Bronze Member @Brad_Olwin
                                      last edited by

                                      @Brad_Olwin

                                      Ok. Tested on 4 machines. All WIN 10. Nuc win pro, all other win home

                                      Nuc hades canyon win pro. NOT WORKING (not on the picture) and my daily driver
                                      Asus 1, totally fresh and new. Powered on for the first time half an hour ago NOT WORKING-upper left
                                      Asus 2 lower in the midle. WORKING FINE
                                      HP WORKING FINE upper right
                                      pc2.jpg

                                      Mff73M 1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73 @zvonejan
                                        last edited by

                                        @zvonejan
                                        At least you have some way to make good tests 😳
                                        Conclusion? 🤔 50% of your machines work.

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator
                                          last edited by

                                          Maybe the discussion is getting a little bit off-topic now.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          zvonejanZ 1 Reply Last reply Reply Quote 0
                                          • zvonejanZ Offline
                                            zvonejan Bronze Member @isazi
                                            last edited by

                                            @isazi said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                                            Maybe the discussion is getting a little bit off-topic now.

                                            Yes, you are correct. HP is my machine, 2 ASUS laptops are from my family. Will use HP for MovesCount…case closed…

                                            J 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy