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Pressure and temperature don't available

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  • X Offline
    xaltuton
    last edited by 12 May 2020, 14:40

    Hi.

    My A3 Peak doesn’t show pressure and temperature, maybe some chip onboard watch is dead.
    Maybe, or maybe I need to try something else, for example any watch reset? Any ideas what to do?

    Temp. is no important, but without pressure indications A3 doesn’t count correctly altitude.

    Thanks.

    1 Reply Last reply Reply Quote 0
    • P Offline
      Prenj
      last edited by 12 May 2020, 14:43

      Try soaking your watch in warm water for 20 minutes, then rinse under faucet the holes for baro sensor and repeat few times. Maybe it’s just dirty.

      Suunto Race

      X 1 Reply Last reply 13 May 2020, 07:41 Reply Quote 0
      • X Offline
        xaltuton
        last edited by 12 May 2020, 14:57

        Ok. A3 is soaking it warm water now but I think if baro is dirty, should show rather constans pressure… we will se result.

        I 1 Reply Last reply 12 May 2020, 14:58 Reply Quote 0
        • I Offline
          isazi Moderator @xaltuton
          last edited by 12 May 2020, 14:58

          @xaltuton if you can’t fix it, contact support.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          X 1 Reply Last reply 12 May 2020, 15:01 Reply Quote 0
          • X Offline
            xaltuton @isazi
            last edited by xaltuton 5 Dec 2020, 15:02 12 May 2020, 15:01

            @isazi Do you know any factory reset in, if exists, hidden menu?

            M 1 Reply Last reply 12 May 2020, 15:14 Reply Quote 0
            • M Offline
              Mff73 @xaltuton
              last edited by 12 May 2020, 15:14

              @xaltuton
              you may check in service menu. If i remember well, push on both upper buttons during a certain time.
              you may find raw data from sensors.
              You issue looks likes baro sensor HS.

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              X 1 Reply Last reply 13 May 2020, 07:56 Reply Quote 0
              • X Offline
                xaltuton @Prenj
                last edited by 13 May 2020, 07:41

                @Prenj Soaking A3 did not help

                1 Reply Last reply Reply Quote 0
                • X Offline
                  xaltuton @Mff73
                  last edited by xaltuton 13 May 2020, 07:56

                  @Mff73 a3.jpg

                  Photo from Service Menu. Looks like chip is dead 😞

                  I M 2 Replies Last reply 13 May 2020, 07:59 Reply Quote 0
                  • I Offline
                    isazi Moderator @xaltuton
                    last edited by 13 May 2020, 07:59

                    @xaltuton contact support, it’s your best option.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    X 1 Reply Last reply 13 May 2020, 08:07 Reply Quote 0
                    • X Offline
                      xaltuton @isazi
                      last edited by 13 May 2020, 08:07

                      @isazi I contacted with local support. They suggested me to send A3 to Finland for about 1 month
                      If chip is dead, cost more than 100 euro + shipping. I can buy new A3 Peak for 170 euro so…

                      I 1 Reply Last reply 13 May 2020, 08:08 Reply Quote 0
                      • I Offline
                        isazi Moderator @xaltuton
                        last edited by 13 May 2020, 08:08

                        @xaltuton I see, it’s out of warranty.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          Mff73 @xaltuton
                          last edited by 13 May 2020, 09:59

                          @xaltuton
                          bad news

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          1 Reply Last reply Reply Quote 0
                          • K Offline
                            Klunzinger Bronze Member
                            last edited by 15 May 2020, 09:22

                            Pressure sensor is defective, change is possible.

                            1 Reply Last reply Reply Quote 0
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