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Suunto Spartan Ultra freezing problem

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  • D Offline
    Diogo Baena
    last edited by Diogo Baena 5 Jun 2020, 15:41 6 May 2020, 15:38

    Hi everyone, I already used the contact support of Suunto. I got the tip to reset the watch once again and turn off the “Feelings” of the sport mode that I wanted to use. I did it all yesterday and the Suunto froze one more time.

    One interesting thing:
    The freezes happened in a small area (it’s a parking lot) very close to a military zone. I did 14 runnings there because of the Corona Virus (I never had run there before). The only runnings that didn’t freeze were the ones that had distances shorter than 10 km (7,2 / 5,4 / 6,0 / 5,2 km)

    In this period I also did three runnings through the city where I live. None froze and all had more than 10 km (14,1 / 14,4 / 13,6 km)

    So this put me thinking about the place. Maybe there’s something in the Military area that interferes with the Suunto Spartan Ultra… 🤔

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    • S Offline
      Saketo Nemo Moderator
      last edited by 6 May 2020, 16:37

      IFAIK, the bug related to the on / off feeling occurred during the saving phase, while if my poor english doesn’t deceive me, your screen freeze while you run.
      I really don’t think the military zone has anything to do with it, I would now resign myself to assistance.

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      • D Offline
        Diogo Baena
        last edited by 6 May 2020, 17:32

        Yes @Saketo-Nemo , the freezing happens while I run.

        Z 1 Reply Last reply 7 May 2020, 02:42 Reply Quote 0
        • Z Offline
          zvonejan Bronze Member @Diogo Baena
          last edited by 7 May 2020, 02:42

          @Diogo-Baena
          Do you still use android app from movescount?

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          • D Offline
            Diogo Baena
            last edited by 7 May 2020, 16:30

            @zvonejan no, I don’t use Movescount for a long time.

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            • D Offline
              Diogo Baena
              last edited by 18 May 2020, 19:15

              No more runs at the parking lot (close to the military zone), no more watch freezings. The problem is solved!

              In these past few days, I ran various distances between 10 and 19 kilometers through the city where I live and I have never had the problem again.

              I bet there’s something in this military zone that interferes with Suunto’s GPS signal…

              I F 2 Replies Last reply 18 May 2020, 19:16 Reply Quote 0
              • I Offline
                isazi Moderator @Diogo Baena
                last edited by 18 May 2020, 19:16

                @Diogo-Baena there is a chance they have GPS jammers, don’t know how they crash your watch though 🙂

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                D 1 Reply Last reply 18 May 2020, 19:32 Reply Quote 1
                • F Offline
                  Fenr1r @Diogo Baena
                  last edited by 18 May 2020, 19:18

                  @Diogo-Baena As a matter of curiosity, does the zone affect other GPS devices? Location/track-generating apps on any smartphone you might have?

                  D 1 Reply Last reply 18 May 2020, 19:35 Reply Quote 1
                  • D Offline
                    Diogo Baena @isazi
                    last edited by 18 May 2020, 19:32

                    @isazi yes I believe so.

                    Normally the freezing happened after 38 to 47 minutes (10 km) of running in the parking lot so maybe it is related to the signal time.

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                    • D Offline
                      Diogo Baena @Fenr1r
                      last edited by 18 May 2020, 19:35

                      @Fenr1r I never tried other GPS in the parking lot. I wasn’t used to running there. I only did it recently because of the Corona Virus.

                      But it’s an interesting thing to try!

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