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    Suunto Spartan Ultra freezing problem

    Scheduled Pinned Locked Moved Spartan
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    • Diogo BaenaD Offline
      Diogo Baena
      last edited by Diogo Baena

      Hi everyone, I already used the contact support of Suunto. I got the tip to reset the watch once again and turn off the “Feelings” of the sport mode that I wanted to use. I did it all yesterday and the Suunto froze one more time.

      One interesting thing:
      The freezes happened in a small area (it’s a parking lot) very close to a military zone. I did 14 runnings there because of the Corona Virus (I never had run there before). The only runnings that didn’t freeze were the ones that had distances shorter than 10 km (7,2 / 5,4 / 6,0 / 5,2 km)

      In this period I also did three runnings through the city where I live. None froze and all had more than 10 km (14,1 / 14,4 / 13,6 km)

      So this put me thinking about the place. Maybe there’s something in the Military area that interferes with the Suunto Spartan Ultra… 🤔

      1 Reply Last reply Reply Quote 0
      • Saketo NemoS Offline
        Saketo Nemo Moderator
        last edited by

        IFAIK, the bug related to the on / off feeling occurred during the saving phase, while if my poor english doesn’t deceive me, your screen freeze while you run.
        I really don’t think the military zone has anything to do with it, I would now resign myself to assistance.

        1 Reply Last reply Reply Quote 0
        • Diogo BaenaD Offline
          Diogo Baena
          last edited by

          Yes @Saketo-Nemo , the freezing happens while I run.

          zvonejanZ 1 Reply Last reply Reply Quote 0
          • zvonejanZ Offline
            zvonejan Bronze Member @Diogo Baena
            last edited by

            @Diogo-Baena
            Do you still use android app from movescount?

            1 Reply Last reply Reply Quote 0
            • Diogo BaenaD Offline
              Diogo Baena
              last edited by

              @zvonejan no, I don’t use Movescount for a long time.

              1 Reply Last reply Reply Quote 0
              • Diogo BaenaD Offline
                Diogo Baena
                last edited by

                No more runs at the parking lot (close to the military zone), no more watch freezings. The problem is solved!

                In these past few days, I ran various distances between 10 and 19 kilometers through the city where I live and I have never had the problem again.

                I bet there’s something in this military zone that interferes with Suunto’s GPS signal…

                isaziI Fenr1rF 2 Replies Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @Diogo Baena
                  last edited by

                  @Diogo-Baena there is a chance they have GPS jammers, don’t know how they crash your watch though 🙂

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  Diogo BaenaD 1 Reply Last reply Reply Quote 1
                  • Fenr1rF Offline
                    Fenr1r @Diogo Baena
                    last edited by

                    @Diogo-Baena As a matter of curiosity, does the zone affect other GPS devices? Location/track-generating apps on any smartphone you might have?

                    Diogo BaenaD 1 Reply Last reply Reply Quote 1
                    • Diogo BaenaD Offline
                      Diogo Baena @isazi
                      last edited by

                      @isazi yes I believe so.

                      Normally the freezing happened after 38 to 47 minutes (10 km) of running in the parking lot so maybe it is related to the signal time.

                      1 Reply Last reply Reply Quote 0
                      • Diogo BaenaD Offline
                        Diogo Baena @Fenr1r
                        last edited by

                        @Fenr1r I never tried other GPS in the parking lot. I wasn’t used to running there. I only did it recently because of the Corona Virus.

                        But it’s an interesting thing to try!

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