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App synchronization issues

Scheduled Pinned Locked Moved Suunto 9
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  • I Offline
    inest
    last edited by 5 Jun 2020, 18:34

    Hi everyone, I’m having synchronization issues with my Suunto 9. There is one activity which can be normally displayed in the logbook (in grey), but no matter how often I synchronize the moves with my Android phone on the Suunto app, this particular move will only be visible on the watch. Has anyone experienced similar issues and can help?
    Thank you in advance!!

    M 1 Reply Last reply 5 Jun 2020, 18:52 Reply Quote 0
    • M Offline
      Mff73 @inest
      last edited by 5 Jun 2020, 18:52

      @inest
      Eventually try a watch soft reset (12s upper right button) and if not better, uninstall/reinstall the app.

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      1 Reply Last reply Reply Quote 1
      • I Offline
        inest
        last edited by inest 6 May 2020, 19:21 5 Jun 2020, 19:20

        @Mff73 Thank you for your advice! it has now worked with reinstalling the app! 🙂

        1 Reply Last reply Reply Quote 1
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