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Open water swimming mode customization – swim distance always zero

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  • B Offline
    bbx100 Bronze Member
    last edited by 27 Jun 2020, 17:48

    Have anybody tried to customize open water swimming mode on SSSWHR baro. Today I created custom open water swimming mode as I wanted to have temp readings on the display while swimming. So I customized swimming mode to add temp readings, but when I started that mode there is no data for “Swim distance” field. It always shows zero? Field called “Lap avg swim distance” shows OK values. If I change “Swim distance field” to distance it shows OK values, but instead in meters it shows distance in km? Anybody know how to fix this problem?

    E 1 Reply Last reply 27 Jun 2020, 20:01 Reply Quote 1
    • E Offline
      Egika Platinum Member @bbx100
      last edited by 27 Jun 2020, 20:01

      @bbx100 said in Open water swimming mode customization – swim distance always zero:

      If I change “Swim distance field” to distance it shows OK values, but instead in meters it shows distance in km? Anybody know how to fix this problem?

      Swim longer! 💪

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
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      B 1 Reply Last reply 27 Jun 2020, 21:38 Reply Quote 4
      • B Offline
        bbx100 Bronze Member @Egika
        last edited by 27 Jun 2020, 21:38

        @Egika I tried 🙂 I swam 600m and swim distance was always 0. Even tried to recreate custom swim mode, as a read on forum that it helps, but that also didn’t help. So I think that is a bug. I just wanted to have temp reading on the screen because it was cold. If I put watch in the water and want to see the temperature I need to go to altitude screen. There is problem to switch regular altitude display to show temp as you need to tap the screen which doesn’t work in the water. In the swimming pool it works better than in the sea because of salt. Today I was tapping and tapping and no way to change display to show temp reading before swimming. When I succeded screen was dry and temp wasn’t the same as it was in the water

        1 Reply Last reply Reply Quote 1
        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 29 Jun 2020, 08:43

          I think you need to add swim distance field

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
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          https://www.strava.com/athletes/7586105

          B 1 Reply Last reply 29 Jun 2020, 14:40 Reply Quote 0
          • B Offline
            bbx100 Bronze Member @Dimitrios Kanellopoulos
            last edited by 29 Jun 2020, 14:40

            @Dimitrios-Kanellopoulos I added Swim distance field, but the problem is that it doesn’t work. It doesn’t update values. It always shows zero. If I add distance field (not swim distance) than that filed updates values and shows ok values. As I noticed regular distance filed is displayed in km, but swim distance is in meter which is more appropriate for swimming. Only it doesn’t work. I soft reset the watch and deleted/recreated swim profile, but id didn’t help. I don’t know how to make swim distance filed to show values.

            D 1 Reply Last reply 29 Jun 2020, 14:41 Reply Quote 2
            • D Offline
              Dimitrios Kanellopoulos Community Manager @bbx100
              last edited by 29 Jun 2020, 14:41

              @bbx100 maybe that is for pool. I think I know the bug

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              B 1 Reply Last reply 29 Jun 2020, 14:45 Reply Quote 0
              • B Offline
                bbx100 Bronze Member @Dimitrios Kanellopoulos
                last edited by 29 Jun 2020, 14:45

                @Dimitrios-Kanellopoulos Maybe. Definitely didn’t work in the sea. How to report that bug? Basic open water swimming mode has distance in meters so it would be nice to be able to customize it in the same way.

                D 1 Reply Last reply 29 Jun 2020, 14:50 Reply Quote 1
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @bbx100
                  last edited by 29 Jun 2020, 14:50

                  @bbx100 I think I had reported this. You could send as well a message to support

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 0
                  • F Offline
                    Fer109
                    last edited by Fer109 27 Mar 2021, 09:40

                    I have the same issue with my Spartan Sport. Swim distance in openwater mode is still not working.

                    I can use “distance” instead of “swimming distance”, but it makes “swimming distance” field nonsense.

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      angela angela
                      last edited by 21 Oct 2021, 07:14

                      I have the same problem too. On custom made open water swimming, distance stays at 0meters ( with swim distance) . On basic mode works fine.

                      S9P moss grey
                      S5

                      1 Reply Last reply Reply Quote 0
                      • B bbx100 referenced this topic on 22 Jun 2022, 18:30
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