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    Suunto 7 - PXDZ.200824.005 (H MR2) Bug Issues

    Scheduled Pinned Locked Moved Suunto 7
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @Jamie BG
      last edited by

      @Jamie-BG I think at @Egika knows one of the issues. I am not quite sure about 1 but about 2 this can be cause by the Suunto app (wear app)

      Community Manager / Admin @Suunto
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      Jamie BGJ 1 Reply Last reply Reply Quote 0
      • Jamie BGJ Offline
        Jamie BG Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos OK - point 2 might make sense as while still connected to wear os app, it somehow disconnected from suunto app and wouldn’t reconnect. Had to reconnect to wear os and suunto app to get it to sync my tracked activity. Also noticed there was a quite a bit of lag before it updated yesterdays steps - seem to have lost connection sometime yesterday.

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @Jamie BG
          last edited by

          @Jamie-BG The thing (bug) is:

          Suunto app reads the tilt to wake setting and stores it once at boot time

          You use the app and then you finish using it , and restores it.

          So if you have changed the setting after the boot time it will restore back a wrong value if you use the suunto app (watch app I am refering always).

          To solve this:

          • When you change the tilt to wake setting reboot the watch. Then the Suunto app on the watch will bring back the correct setting after using it

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          EgikaE 1 Reply Last reply Reply Quote 2
          • EgikaE Offline
            Egika Platinum Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos yup! Good description.
            There seems to be another change in wear OS:
            Befor the update the cinema mode would be re-set to off when pressing a button and thus ending it.
            With the update the cinema mode is kept enabled even if the watch is woken up with a button press. It will go back to cinema until it is actively toggled to off.

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - Titanium Courtney
            Run Lime

            Jamie BGJ 1 Reply Last reply Reply Quote 1
            • E Offline
              Emma buik
              last edited by

              please fix this problem suunto use to open i

              1 Reply Last reply Reply Quote 0
              • Jamie BGJ Offline
                Jamie BG Bronze Member @Egika
                last edited by

                @Egika - and its a problem as the quick setting icon doesn’t stay lit up so you don’t know that you are in cinema mode.

                EgikaE 1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @Jamie BG
                  last edited by

                  @Jamie-BG said in Suunto 7 - PXDZ.200824.005 (H MR2) Bug Issues:

                  @Egika - and its a problem as the quick setting icon doesn’t stay lit up so you don’t know that you are in cinema mode.

                  er - no. for the the cinema mode icon stays blue (active).

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - Titanium Courtney
                  Run Lime

                  Jamie BGJ 1 Reply Last reply Reply Quote 0
                  • Jamie BGJ Offline
                    Jamie BG Bronze Member @Egika
                    last edited by

                    @Egika - restart for connectivity issues may have fixed that, but when I had my issue it didn’t which is why I had some many problems trying to work out why my screen wasn’t AOD.

                    1 Reply Last reply Reply Quote 1
                    • C Offline
                      cjp131
                      last edited by

                      My wife and I are both wearing Suunto 7s and updated our watches last week. We both also use Android devices and use the Messages app for texts. Since the update, our Messages app isn’t syncing/updating with our phones. (Both of our watches are experiencing this issue independently.)

                      Now, text messages are still appearing as notifications in the watch, but when you click “open” on Messages or open the Messages app, it doesn’t update (currently shows texts from the day we updated our watches to the lastest software).

                      I’ve tried uninstalling/reinstalling Messages, rebooting the watch, etc. No luck yet.

                      Dimitrios KanellopoulosD Jamie BGJ 3 Replies Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @cjp131
                        last edited by

                        @cjp131 I got more reports of this

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
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                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @cjp131
                          last edited by

                          @cjp131 please also ping Google , aka on their messages app support

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          C 1 Reply Last reply Reply Quote 0
                          • Jamie BGJ Offline
                            Jamie BG Bronze Member @cjp131
                            last edited by

                            @cjp131 - which android phones are you using and are you sure that you are using the android messaging app and not the manufacture’s messaging app?

                            C 1 Reply Last reply Reply Quote 0
                            • C Offline
                              cjp131 @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos Will do! Let me know if you hear anything on this as as a fix, and I’ll be sure to report back if I get anywhere with this issue as well 🙂

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                              • C Offline
                                cjp131 @Jamie BG
                                last edited by

                                @Jamie-BG we’re on Pixel 3 devices, running Android 11. We’re using Google’s “Messages” app, which was running and syncing properly before the latest Wear OS update on Suunto 7.

                                Jamie BGJ 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @cjp131
                                  last edited by

                                  @cjp131 I have forwarded this already

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 1
                                  • Jamie BGJ Offline
                                    Jamie BG Bronze Member @cjp131
                                    last edited by

                                    @cjp131 sorry to hear that, especially as I don’t have this issue. Apologies re lateness of reply - wasn’t sure my last text message was correct or not, so had to get someone to send me one. It all synced up fine.

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