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    Nov transition update

    Scheduled Pinned Locked Moved Digital service transition
    119 Posts 42 Posters 13.3k Views 43 Watching
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    • E Offline
      Ennoch Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos Is there a date for this? Ultimately I’m still forced to move away from my twin widescreen monitors to a stupid little phone screen but the POI is a huge one.

      The other bit is now having to pay a fee to create routes in software such as Strava or use frustrating home-baked sites to do what I can do in Movescount at the moment. If I could return this watch I would in a heartbeat - but as I’ve said before, I do appreciate your help and support in trying to resolve these issues. It’s just unfortunate that Suunto’s business model is firmly at odds with both how I do business, and what I want from my watch (what it does now).

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
      • E Offline
        Ennoch Bronze Member @cosme.costa
        last edited by

        @cosmecosta

        I wouldn’t buy anything direct from Suunto - that’s what I did with my Spartan Ultra. Unfortunately this means when you’re dealing with wilfully obtuse CSA’s on their helpdesk you’re unable to do anything as their response is basically ‘tough tits, deal with it’. At least if you bought it from a shop you could take it back and make it their problem.

        1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @Ennoch
          last edited by

          @Ennoch I do hope that the first version of pois is out OCT. I am also working on that regarding Android.

          In regards to the BIG screen, not to say it to promote me, I made quantified-self.io for the same reasons like you.

          Regarding route creation on MC that is not going away. MC will still allow creation of routes. You can create them there, load the GPX to a drive and get it to SA. Alternatively you can drag and drop the GPX to quantified-self.io and get it on your watch/app.

          Not so optimal but not so bad imo

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          H E 2 Replies Last reply Reply Quote 2
          • H Offline
            halajos Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos I’m happy to hear that route creation remains on MC, and I wish Suunto opened the API between MC and SA backend for sending over routes.

            PrenjP 1 Reply Last reply Reply Quote 3
            • PrenjP Offline
              Prenj @halajos
              last edited by Prenj

              @halajos said in Nov transition update:

              @Dimitrios-Kanellopoulos I’m happy to hear that route creation remains on MC, and I wish Suunto opened the API between MC and SA backend for sending over routes.

              That’s actually very good one. Suunto opens api for third party services, but not for their own platform LOL 😁

              But hey, this service will “continue to evolve”. Is there a word with opposite meaning to word “evolution”? Devolution? That would be more appropriate.

              Suunto Race

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @Prenj
                last edited by

                @Prenj said in Nov transition update:

                @halajos said in Nov transition update:

                @Dimitrios-Kanellopoulos I’m happy to hear that route creation remains on MC, and I wish Suunto opened the API between MC and SA backend for sending over routes.

                That’s actually very good one. Suunto opens api for third party services, but not for their own platform LOL 😁

                But hey, this service will “continue to evolve”. Is there a word with opposite meaning to word “evolution”? Devolution? That would be more appropriate.

                Lol sooo true. That is what I thought as well. Actually this aint bad after what I read here. If for example MC has the “best” (from what people say) for them route creation on the WEB, and SA on mobile, I mean why not? Even better. Make only the MC route creation a new THING/Product/Free and voila. Let people come to Suunto by using this. Sorry this was kinda personal opinion, dont want to “ruin” other people’s feedback.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 2
                • A Offline
                  Ahlqvist
                  last edited by

                  Any news on how Ambit 3 users can add/edit workouts?

                  That was previously only possible in the MC app and has not shown up in the new solution.

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Ahlqvist
                    last edited by

                    @Ahlqvist add a manual activity?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    A 1 Reply Last reply Reply Quote 0
                    • E Offline
                      Ennoch Bronze Member @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos

                      Okay, if Movescount keeps route planning for now then that may be a sufficient stop gap until I can justify the cost of switching to a Garmin, but ultimately it’s still a big question mark of ongoing support as Suunto could just pull the plug on support for that at any moment. Sure, I could trust that Suunto won’t do that but with past behaviours a good indicator of future behaviours I do not trust Suunto as a company, and they very much do not seem to have end users experience in mind with their decisions, so I do not trust that this will stay forever. It’s still going to lead to a crap user experience if I have to create, download, upload etc. This is a premium product with a very bargain basement experience.

                      I have registered for your site but I’m not really sure it adds much for me unfortunately as the real power of Movescount is/was the all in one place of heat map/route creation/POI’s/analysis etc. I just can’t understand Suunto’s decision to move away from a desktop application because no matter how good the App is, it’s still tracing out routes and doing stuff on a crappy little iPhone screen. A phone is handy for doing stuff outside, or checking up something while not in a position to use a proper computer. For everything else a proper computer/big screen is just infinitely better.

                      Similarly with POI’s. This isn’t aimed personally at you, but as the only person at Suunto who seems to care about the outward perception of the brand amongst consumers I’ll say it to you anyway; POI’s have been on the to do list for the App for well over a year. It’s been promised since long before I joined this forum as ‘coming soon’. What should make me believe this new report of ‘soon’ or ‘October’? Past performance indicates that Movescount will be blocked from communicating with my device long before POI’s are added in via the App. This is an absolutely ridiculous state of affairs given that I bought the watch because it had the POI functionality. Without it I may as well throw it in the bin. Do I trust that it’s going to be within the next few weeks, or do I stump up a further ridiculous amount of money for a Garmin to regain this functionality that I have already bought?

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 4
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Ennoch
                        last edited by

                        @Ennoch just to make sure and perhaps help here.

                        With POIS are we talking about POI POIS right 😄 ? Not waypoints on a route correct? ( a little sanity check sorry) …

                        And at what platform are you on (Android / iOS ) ?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        E 1 Reply Last reply Reply Quote 0
                        • E Offline
                          Ennoch Bronze Member @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos

                          Yeah, advanced creation of POI’s as standalone navigation points which are not part of a route (i.e. I know where I’m aiming for but want a marker for an escape gully off the route of a mountain, or a hut, or an avalanche box etc). I use these all the time when I need to know the location of something but could be coming at it from any direction and thus am not interested in a pre-plotted route to get there. POI POIS in other words!

                          I’m running iOS.

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Ennoch
                            last edited by

                            @Ennoch said in Nov transition update:

                            I’m running iOS.

                            I ll stay on this. I cannot “safely predict when pois come to iOS”. I could hint you regarding my team though (Android) and I kinda did (could have been more specific).

                            I am sorry 😕

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            E 1 Reply Last reply Reply Quote 0
                            • E Offline
                              Ennoch Bronze Member @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos

                              Wow, just wow, I still can’t believe Suunto are pushing so hard for the removal of a platform while not providing users with an at least comparable replacement - it’s simply bullying tactics and I don’t respond well to behaviours like that, not when I’m invested either financially or emotionally. Interestingly under the Amer Sports banner sit Mavic, Arcteryx and Salomon, three other brands I have a number of products from. Not purchasing any more Mavic stuff is no great loss as they haven’t made anything particularly impressive for a good number of years, but Salomon and Arcteryx are disappointing; luckily there are enough decent alternatives. Because this attitude clearly comes from above Suunto I will simply look at the list of companies owned by Amer and avoid them all in future.

                              I know that as a developer you’re simply delivering what the company decides is its priorities, and to be honest I think that is unfair on you that you end up dealing with the flak from Suunto’s ridiculous decisions. Is the iOS app development really that far behind Android?

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @Ennoch
                                last edited by

                                @Ennoch you own a Spartan if I understood correctly right ?

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                E 1 Reply Last reply Reply Quote 0
                                • E Offline
                                  Ennoch Bronze Member @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos Yes, it’s a Spartan Ultra.

                                  1 Reply Last reply Reply Quote 1
                                  • Gábor TóthG Offline
                                    Gábor Tóth Bronze Member
                                    last edited by

                                    And if any

                                    1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      Ahlqvist @Dimitrios Kanellopoulos
                                      last edited by Ahlqvist

                                      @Dimitrios-Kanellopoulos No, the interval workout feature. It’s labelled “Workout” in the watch menu and is one of my most used functions.

                                      img1.jpg

                                      1 Reply Last reply Reply Quote 4
                                      • L Offline
                                        lu_br
                                        last edited by

                                        What are options for people like me not using phone with ios/android?

                                        isaziI 1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @lu_br
                                          last edited by

                                          @lu_br check this post to begin with. If this does not help, open a new topic about your situation.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            dulko79
                                            last edited by

                                            Have you decided what to do with your loyalty codes? Are you gonna buy Suunto watch right now to replace the old one or are you gonna wait until new products are released? 😃 🤔

                                            App: beta
                                            Phone: Iphone
                                            iOS

                                            D R 2 Replies Last reply Reply Quote 0
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