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Throw "Movescount to Suunto App" Sync again

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  • F Offline
    florianlyon
    last edited by 12 Oct 2020, 16:49

    Hello !

    In December 2019, I try to move from Movescount to Suunto App but I didn’t like Suunto app (not enough stats and details). So I did not use the Suunto app and continue to use Movescount

    I had activated the synchronization from Movescount to the Suunto app. On my Suunto app, I have all my moves until December 2019.

    Today, forced to use the Suunto app I reinstalled the app, but my moves created on movescount since the first sync were not synced with the Suunto app.

    How do I restart a syncronization and keep all my activity history ?

    Thanks

    I 1 Reply Last reply 12 Oct 2020, 16:54 Reply Quote 0
    • I Offline
      isazi Moderator @florianlyon
      last edited by 12 Oct 2020, 16:54

      @florianlyon contact Suunto support and ask to have all your history imported into SA.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 1
      • F Offline
        florianlyon
        last edited by 12 Oct 2020, 17:03

        Thanks @isazi for your prompt response ! I will contact support and keep you informed.

        1 Reply Last reply Reply Quote 1
        • F Offline
          florianlyon
          last edited by 12 Oct 2020, 17:14

          @isazi Do you know how to contact Suunto support ? I find only phone numbers on the contact page of the Suunto website

          I 1 Reply Last reply 12 Oct 2020, 17:18 Reply Quote 0
          • I Offline
            isazi Moderator @florianlyon
            last edited by 12 Oct 2020, 17:18

            @florianlyon you can use the Suunto App, go to settings and scroll down to “Other”.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 1
            • F Offline
              florianlyon
              last edited by 12 Oct 2020, 17:32

              Thanks 🙂

              1 Reply Last reply Reply Quote 1
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