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    Closing of Movescount is delayed further to 2021

    Scheduled Pinned Locked Moved Digital service transition
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    • ? Offline
      A Former User
      last edited by

      A very very good decision. Thank you all that shared our concerns to suunto.
      Still, because we were used to the all mighty ambit series and movescount, we would like to know more about the future:
      2021 when?
      2021 why? because suunto is trying to make all functions that were announced with ambit 3 available through the app (not web analysis, but apps, wireless stuff, etc)?
      2021 why?because you will make the 9 or 10 with functions that the ambit 3 had (structured workouts) and so that would be more appealing for us to make the change ?

      Don’t hesitate to “co-create” with us users, to take decisions that are good for both 🙂
      We are not only here to cry, if there is a company that gives what we want and is trustful we have no problem putting money on it.
      Right now, on my side, I feel that for my usage there is no “upgrade” on the market.
      But I may be wrong.

      Again congratulations on the decision!

      1 Reply Last reply Reply Quote 3
      • isaziI Online
        isazi Moderator @Auld06
        last edited by

        @Auld06 said in Closing of Movescount is delayed further to 2021:

        I don’t care that Movescount desktop online can’t compete with Strava et al, I am not interested in them at all unless they become free. Please, Suunto, stop this madness.

        There are plenty of free, or donation based, options, often discussed in this forum. My favorites are Runalyze and Quantified Self.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        A 1 Reply Last reply Reply Quote 1
        • Dimitrios KanellopoulosD Online
          Dimitrios Kanellopoulos Community Manager @amasidlover
          last edited by

          @amasidlover this is correct. Power and pairing issues due to new iOS / Apple phones are one main reason.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          Fenr1rF 1 Reply Last reply Reply Quote 1
          • Fenr1rF Offline
            Fenr1r @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos So those of us with older iPhones sorta, kinda have Apple to “thank” for this temporary stay of execution on MC? Weird.

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
            • Dimitrios KanellopoulosD Online
              Dimitrios Kanellopoulos Community Manager @Fenr1r
              last edited by

              @Fenr1r I dont see it this way.

              It was raised here many times (and mainly during covid 1st wave mess) that there were iOS issues for sync and also missing data.

              Logically and rightfully Suunto should not shutdown the MC (app + web) if the user cannot sync with BT on those devices.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              Fenr1rF M 3 Replies Last reply Reply Quote 1
              • Fenr1rF Offline
                Fenr1r @Dimitrios Kanellopoulos
                last edited by Fenr1r

                @Bulkan said in Closing of Movescount is delayed further to 2021:

                @Fenr1r thanks to Apple users get MC more time, so in one year we will have the same day as yesterday. This is so good news. 😈

                One year. Or mid-April. Or January 1st: some more time, anyway. And, as @Dimitrios-Kanellopoulos noted, Covid Wave 1 may need a specific shout-out, too. Not entirely happy at that.

                BulkanB 1 Reply Last reply Reply Quote 1
                • BulkanB Offline
                  Bulkan Moderator @Fenr1r
                  last edited by

                  @Fenr1r thanks to Apple users get MC more time, so in one year we will have the same day as yesterday. This is so good news. 😈

                  Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                  Fenr1rF 1 Reply Last reply Reply Quote 1
                  • Fenr1rF Offline
                    Fenr1r @Bulkan
                    last edited by

                    @Bulkan Sorry: somehow Tenet-ed my reply to you, there.

                    1 Reply Last reply Reply Quote 1
                    • Fenr1rF Offline
                      Fenr1r @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos That’s why there’s “kinda” and “sorta” and “thanks” is in quotation marks.

                      1 Reply Last reply Reply Quote 1
                      • A Offline
                        Auld06 @isazi
                        last edited by

                        @isazi said in Closing of Movescount is delayed further to 2021:

                        Quantified Self

                        Thanks for this reply. I just took a look and the interfaces appear to be nothing like as pleasant or instinctive as Movescount’s and appear far more technical than I want or need.

                        Also, I guess they don’t sync automatically?

                        Simplicity is a big deal for me. I have had training consistency issues for years, in part through trying to be overly precise and, for the last few years, I have completely avoided unnecessary complications, keeping my workouts (and their tracking) simple. Movescount desktop & phone has been a fabulous tool for me.

                        1 Reply Last reply Reply Quote 2
                        • M Offline
                          margusl @Dimitrios Kanellopoulos
                          last edited by margusl

                          @Dimitrios-Kanellopoulos said in Closing of Movescount is delayed further to 2021:

                          Logically and rightfully Suunto should not shutdown the MC (app + web) if the user cannot sync with BT on those devices.

                          Not so sure about “logic” here …

                          • reports of newer iPhones having issues with SA started coming as soon as iPhone 11 was released last September
                          • a year later Suunto still decided to announce exact dates for cutting connection for MC apps.
                          • Ambit3 has missed power in Suunto App since the watch support was added to the app, November 2018.
                          • announcement about the delay is made after the cut-off date …

                          Don’t get me wrong here, it takes some serious balls to stop a moving train and massive kudos to everyone involved, but I would not call it logical.

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 6
                          • Dimitrios KanellopoulosD Online
                            Dimitrios Kanellopoulos Community Manager @margusl
                            last edited by

                            @margusl I ll tranfer the feedback. Idk what to say on this, maybe I am thinking inside my shoes apparently.

                            The issue about the IOS is a recentish one due to some app update and iOS update. There were other issues that were fixed (parsing workouts)
                            The power issue was raised again by me specifically.

                            All in all I think I should stop at some point helping here. I am tired. I don’t get anyone wrong here but this message hits me to the heart.

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            M BulkanB ? 3 Replies Last reply Reply Quote 6
                            • M Offline
                              margusl @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos said in Closing of Movescount is delayed further to 2021:

                              All in all I think I should stop at some point helping here. I am tired. I don’t get anyone wrong here but this message hits me to the heart.

                              I sincerely do not understand why are you taking this personally. As I understand, your work made a real change.
                              But it’s still beyond me how a company just decides to act reactively at the last minute and just keeps loosing opportunities.

                              Dimitrios KanellopoulosD cosme.costaC 2 Replies Last reply Reply Quote 3
                              • BulkanB Offline
                                Bulkan Moderator @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos said in Closing of Movescount is delayed further to 2021:

                                All in all I think I should stop at some point helping here. I am tired. I don’t get anyone wrong here but this message hits me to the heart.

                                Never ever. Keep pushing.

                                Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                                1 Reply Last reply Reply Quote 1
                                • Dimitrios KanellopoulosD Online
                                  Dimitrios Kanellopoulos Community Manager @margusl
                                  last edited by

                                  @margusl

                                  I would not call it logical.

                                  It really feels that anyway the steer is turned it’s has to be not logical -> add a complain / remark level.

                                  The man the boy and the donkey

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Mff73M 1 Reply Last reply Reply Quote 0
                                  • ? Offline
                                    A Former User @Dimitrios Kanellopoulos
                                    last edited by A Former User

                                    @Dimitrios-Kanellopoulos Please don’t take anything said here personally, as I think it was never intended to be such. No one can question your work done here and your role as a messenger between users and Suunto.
                                    Some news may got us unprepared and sometime we need to express our concerns, but we never intend to offend you. Most of our anger is not against Suunto either, just their decisions.
                                    Keep up!

                                    1 Reply Last reply Reply Quote 6
                                    • cosme.costaC Offline
                                      cosme.costa @margusl
                                      last edited by

                                      @margusl said in Closing of Movescount is delayed further to 2021:

                                      @Dimitrios-Kanellopoulos said in Closing of Movescount is delayed further to 2021:

                                      All in all I think I should stop at some point helping here. I am tired. I don’t get anyone wrong here but this message hits me to the heart.

                                      I sincerely do not understand why are you taking this personally. As I understand, your work made a real change.
                                      But it’s still beyond me how a company just decides to act reactively at the last minute and just keeps loosing opportunities.

                                      I do understand him, and I hope he doesn’t stop helping here.

                                      I do not know where do you work guys but companies are built on many individual decisons which probably looking from outside seem irrational or sometimes are just that, bad decisions made for some individual and later you have to deal with that decisons. Or decisons that are good for now but aren’t for the future. Or decisions that in some time we will see that are the right call. People in companies work hard and try to do their best, with what they have. (I always say to my boss that with time and money I can do a space-rocket but with what I have now I can’t)

                                      If I were @Dimitrios-Kanellopoulos, who has an inside view of what is happening inside Suunto, probably will feel tired of all the bad air flowing around and more when you are working hard and people are telling you, with other words, that your work is not good.

                                      I think is good that Suunto has put on hold the MC shutdown, whatever the reason, they won’t tell us and I understand why. For me It means that they want to solve things and make it work.

                                      1 Reply Last reply Reply Quote 7
                                      • Mff73M Offline
                                        Mff73 @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos
                                        Keep yourself healthy and in good shape. Eternal complainers don’t deserve it.
                                        Easy advice 🙂 not easy to follow when so much involved as you are !

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        1 Reply Last reply Reply Quote 0
                                        • L Offline
                                          leohendrix @zvonejan
                                          last edited by

                                          @zvonejan Hello, I’ve reported this issue to Suunto support more than 6 month ago, and it was already happening for several month…
                                          I had no clear answer, just a trivial “we’ll take this into account”!

                                          I wonder what have technically changed behind that led to this. At user’s level it feels like something that was usefull and fully working was removed.
                                          Ideally, softwares are improved with more or better functionnalities, not less!

                                          Fenr1rF 1 Reply Last reply Reply Quote 4
                                          • Алексей ОмельченкоА Offline
                                            Алексей Омельченко @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos LOL. Something went wrong and some important features do not work on Suunto App. That happens when you replace finnish team with chinese students;))))

                                            Dimitrios KanellopoulosD A pavel.samokhaP 3 Replies Last reply Reply Quote -9
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