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Closing of Movescount is delayed further to 2021

Scheduled Pinned Locked Moved Digital service transition
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  • M Offline
    mcmahonsport
    last edited by 18 Oct 2020, 11:01

    I have a Suunto Ambit3 Peak and recently moved to Suunto.app.

    It is a pleasant surprise to see that the watch, still has all the functions by using the Suunto.app and Movescount together.

    G 1 Reply Last reply 19 Oct 2020, 07:30 Reply Quote 1
    • G Offline
      Gábor Tóth Bronze Member @mcmahonsport
      last edited by Gábor Tóth 19 Oct 2020, 07:30

      @mcmahonsport

      Sorry man to say it, with all due respect, but your either are not aware of what Your watch is capable of doing, or you are a paid bot, to post here false positive messages.

      (I still support Suunto in his digital transition )

      P M 2 Replies Last reply 19 Oct 2020, 07:41 Reply Quote 3
      • P Offline
        pavel.samokha @Gábor Tóth
        last edited by pavel.samokha 19 Oct 2020, 07:41

        @Gábor-Tóth that’s no good to call a person a bot just because he has a different opinion (and you can check user’s profile - doesn’t look like a paid bot to me at all)

        Opinions expressed are solely my own and do not express the views or opinions of my employer

        1 Reply Last reply Reply Quote 2
        • P Online
          Prenj
          last edited by 19 Oct 2020, 16:06

          How nice of suunto to still let us use the watches we paid for. Such a generosity. Unbelievable.

          Suunto Race

          S 1 Reply Last reply 19 Oct 2020, 23:53 Reply Quote 6
          • S Offline
            stromdiddily Gold Members @Prenj
            last edited by 19 Oct 2020, 23:53

            @Prenj hey now, can’t even acknowledge that this was positive news for the ambit users? As opposed to the messaging that has been communicated thus far I would say this is pretty positive.

            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

            P 1 Reply Last reply 20 Oct 2020, 05:44 Reply Quote 2
            • P Online
              Prenj @stromdiddily
              last edited by 20 Oct 2020, 05:44

              @stromdiddily I’d love to be more positive but this is just postponing the end. And as it seems this was done primarily because of Iphones and their failing of bluetooth and no way to add POI-s for Spartans. So no, it doesn’t give me any hope. I still don’t see any will from suunto’s side to support ambit3 fully even though they are still selling it.

              Excuse me for not being over the moon for having what I paid for little longer. I’ll give them credit when they really show some effort to fully support ambit3.

              Suunto Race

              M S 2 Replies Last reply 20 Oct 2020, 09:57 Reply Quote 7
              • M Offline
                Mff73 @Prenj
                last edited by 20 Oct 2020, 09:57

                @Prenj
                If not being positive, could we imagine not to have to read all those negative ones? At least until 2021? No offence, but it is so waste of time for you to write and us to read again and again. I don’t block any post in case there is something interesting, but temptation is high.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                P 1 Reply Last reply 20 Oct 2020, 10:14 Reply Quote -3
                • P Online
                  Prenj @Mff73
                  last edited by 20 Oct 2020, 10:14

                  @Mff73 It’s a free world. Be my guest. If you don’t like what I write block me. I’m gonna express my feelings toward suunto’s unfair treatment of their customers until they change it or ban me. That’s the least I can do. When they sell the watch, the story is not over, it’s a two way process. They sell the watch with all the features offered and we customers give them our trust. So when they remove some of the features that were part of watch they sold let them be prepared to get some feedback because the trust is lost.

                  So when I see the excitement that Suunto is “still” letting buyers of their current watches enjoy their watches in full potential (well not so full after they removed route altitude profile from movescount, but that’s another story) I’ll make sure to add some insight from people that miss some of the crucial features now removed or soon to be removed by Suunto.

                  So just to save yourself from having to argue with me for feeling cheated by Suunto, just block me. I won’t mind.

                  Suunto Race

                  I B 2 Replies Last reply 20 Oct 2020, 10:29 Reply Quote 10
                  • I Online
                    isazi Moderator @Prenj
                    last edited by 20 Oct 2020, 10:29

                    @Prenj said in Closing of Movescount is delayed further to 2021:

                    @Mff73 It’s a free world. Be my guest. If you don’t like what I write block me. I’m gonna express my feelings toward suunto’s unfair treatment of their customers until they change it or ban me.

                    No one is going to ban you. I don’t remember you insulting other people, and I don’t see you hijacking other people’s threads to make your point. So far, banning is only reserved to spammers.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 1
                    • M Offline
                      mcmahonsport @Gábor Tóth
                      last edited by 20 Oct 2020, 11:23

                      @Gábor-Tóth I have no affiliation to Suunto, and have had issues with the Smart Heart rate monitor that doesn’t work. As Pavel says, I may have a different view, and it is valid. This is me: http://www.movescount.com/members/member17240-mcmahonsport

                      Regarding the functions of the Suunto Ambit3 Peak, I am able to use all the functions on the watch, using the Suunto.app and Movescount together with suunto.synch.

                      I do not use workouts–so cannot comment. I do use the rest though and it works fine.

                      1 Reply Last reply Reply Quote 1
                      • S Offline
                        stromdiddily Gold Members @Prenj
                        last edited by 20 Oct 2020, 16:04

                        @Prenj I’m not saying it’s cause for a champagne celebration.

                        You’d “love to be positive”, this is positive. You have more time than originally planned to utilize a fully functioning Ambit.

                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          Brad_Olwin Moderator @Prenj
                          last edited by 20 Oct 2020, 17:05

                          @Prenj No one will block you, your comments and criticisms are valid and I read them. Whether I agree with you or not is fine and I think healthy discourse benefits everyone. I have no issue with you feeling cheated by Suunto and I totally see your point though I may disagree. Please do not stop posting, you do not simply make negative comments but rather back your concerns and criticisms with reasons why. Perhaps the outspoken voices can change Suunto’s mind yet again…

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          1 Reply Last reply Reply Quote 11
                          • E Offline
                            Esker Bronze Member @Dimitrios Kanellopoulos
                            last edited by 20 Oct 2020, 21:35

                            @Dimitrios-Kanellopoulos Will Movescount.com stay available until there’s a way for Traverse users to update their sport modes (and heart rates zones, seriously!) through the phone app? Also, as a few other people have brought up, it would be great to have the missing route altitude data bug fixed.

                            Z 1 Reply Last reply 21 Oct 2020, 03:51 Reply Quote 0
                            • Z Offline
                              zvonejan Bronze Member @Esker
                              last edited by 21 Oct 2020, 03:51

                              @Esker said in Closing of Movescount is delayed further to 2021:

                              it would be great to have the missing route altitude data bug fixed.

                              this annomaly has been present fom months (februar 2020) and I stopped hoping for eny solution. This specific bug forced me me to start using (first strava routes and then) garmin platform (popularity map) and I actually bought garmin device for cycling

                              1 Reply Last reply Reply Quote 2
                              • B Offline
                                Bruce007
                                last edited by 21 Oct 2020, 03:53

                                I hate to say this but Suunto you SUCK!
                                I was once one of your biggest fans and now I’m totally disgusted at how the entire movescount to suunto transition has been handled for ambit3 users! You’ve been telling me for over a year how great suunto app will be and I knew better based on your long history of introducing new software before it’s ready and without comparable features so I’ve continued to use movescount without issue. Two weeks ago I reluctantly tried to make the switch from movescount to suunto App on my iPhone (because you’ve been telling me movescount will be discontinued at the end of the month) only to learn after the fact there is a known problem pairing ambit3 watches. I’ve called customer service several times including today for an update on fixing this known pairing issue without resolution! Further they said nothing about the movescount extension as I learned about this last minute change searching for other users frustrated like me! Now I’m totally FUCKED as the pairing function does not work for movescount as well! (I unpaired my ambit3 watches from movescount in order to pair with suunto app and now I can’t re-pair with movescount) Finally, I do not have a computer with the latest/ windows compatible OS- so for now I am unable to use my watches. Please fix the pairing problem with movescount app so I can continue to use my watches and in the future don’t discontinue movescount until suunto app offers at a minimum comparable features and functionality!

                                ? S 2 Replies Last reply 21 Oct 2020, 05:03 Reply Quote 11
                                • C Offline
                                  chrish Bronze Member
                                  last edited by chrish 21 Oct 2020, 04:32

                                  Add to all of this a lot of folks dumped the MC app thinking this was all going to come together with a web tool that WORKS for managing the watch, and SA for syncing your activities. And now they leave it on for maybe another year, but the MC app is no longer in the App Store. So weve’ve got quite the “cluster F” now for us Ambit3 owners. And yea, the whole altitude profile garbage, the Bluetooth connectivity garbage. I had pretty much reduced my expectations to just using my Ambit3 as a POI navigation device, barometer/altimeter, with manual POI entry by getting lat/long from my phone…and still kinda do. Good thing, because otherwise it’s totally useless now if you stack it up against the feature list that is STILL on the Suunto website for a watch that’s still being sold.

                                  We’ve basically got a Suunto Essential/Core w/ GPS.

                                  With my lowered expectation, as long as I can still get sat sync updates, I’ll be somewhat laughably content…until that stops working, which I expect any day now.

                                  It’s kinda sorta funny now. If you think about it. They couldn’t have messed this up worse. They should have just said too bad Ambit/Traverse owners, we are moving on…stay or go, we don’t care. I would have more respect for that than what’s transpired.

                                  ? 1 Reply Last reply 21 Oct 2020, 05:05 Reply Quote 4
                                  • ? Offline
                                    A Former User @Bruce007
                                    last edited by 21 Oct 2020, 05:03

                                    @Bruce007 said in Closing of Movescount is delayed further to 2021:

                                    I hate to say this but Suunto you SUCK!
                                    I was once one of your biggest fans and now I’m totally disgusted at how the entire movescount to suunto transition has been handled for ambit3 users! You’ve been telling me for over a year how great suunto app will be and I knew better based on your long history of introducing new software before it’s ready and without comparable features so I’ve continued to use movescount without issue. Two weeks ago I reluctantly tried to make the switch from movescount to suunto App on my iPhone (because you’ve been telling me movescount will be discontinued at the end of the month) only to learn after the fact there is a known problem pairing ambit3 watches. I’ve called customer service several times including today for an update on fixing this known pairing issue without resolution! Further they said nothing about the movescount extension as I learned about this last minute change searching for other users frustrated like me! Now I’m totally FUCKED as the pairing function does not work for movescount as well! (I unpaired my ambit3 watches from movescount in order to pair with suunto app and now I can’t re-pair with movescount) Finally, I do not have a computer with the latest/ windows compatible OS- so for now I am unable to use my watches. Please fix the pairing problem with movescount app so I can continue to use my watches and in the future don’t discontinue movescount until suunto app offers at a minimum comparable features and functionality!

                                    Although I agree with you that if movescount is not discontinued till there is a solution, the app should be back on the store, usually you can re-install it if you had it.
                                    For windows, why not installing moveslink? It runs in windows xp ownards, you may just need a trick.

                                    M 1 Reply Last reply 21 Oct 2020, 06:46 Reply Quote 1
                                    • ? Offline
                                      A Former User @chrish
                                      last edited by A Former User 21 Oct 2020, 05:05

                                      @chrish said in Closing of Movescount is delayed further to 2021:

                                      Add to all of this a lot of folks dumped the MC app thinking this was all going to come together with a web tool that WORKS for managing the watch, and SA for syncing your activities. And now they leave it on for maybe another year, but the MC app is no longer in the App Store. So weve’ve got quite the “cluster F” now for us Ambit3 owners. And yea, the whole altitude profile garbage, the Bluetooth connectivity garbage. I had pretty much reduced my expectations to just using my Ambit3 as a POI navigation device, barometer/altimeter, with manual POI entry by getting lat/long from my phone…and still kinda do. Good thing, because otherwise it’s totally useless now if you stack it up against the feature list that is STILL on the Suunto website for a watch that’s still being sold.

                                      We’ve basically got a Suunto Essential/Core w/ GPS.

                                      With my lowered expectation, as long as I can still get sat sync updates, I’ll be somewhat laughably content…until that stops working, which I expect any day now.

                                      It’s kinda sorta funny now. If you think about it. They couldn’t have messed this up worse. They should have just said too bad Ambit/Traverse owners, we are moving on…stay or go, we don’t care. I would have more respect for that than what’s transpired.

                                      In fact in the beginning it was like that as far as I remember !
                                      I prefer to have any kinda of sync than no sync at all. If it is enough for me? No, but that’s why I keep contacting suunto with feedback that can be valuable: what are the specs that were sold that are not present, what is my usage and and what I need, what works or not.
                                      Of course they know it, but more people telling bring more priority (I guess)

                                      Regarding not pairing, did you watch this video? Did you “forget” your phone from the watch ?
                                      https://youtu.be/Hg5luY_wuAU

                                      I was having the same problem and now works ok

                                      C 1 Reply Last reply 21 Oct 2020, 21:01 Reply Quote 0
                                      • M Offline
                                        margusl @Guest
                                        last edited by margusl 21 Oct 2020, 06:46

                                        @André-Faria said in Closing of Movescount is delayed further to 2021:

                                        Although I agree with you that if movescount is not discontinued till there is a solution, the app should be back on the store, usually you can re-install it if you had it.

                                        Exactly. For Android users who have had the MC app on any of their Android device at some point, the MC app is still available. Through My Apps list in Play Store or by opening https://play.google.com/store/apps/details?id=com.suunto.movescount.android on a phone / tablet with Play, installing from browser will not work.

                                        ? 1 Reply Last reply 21 Oct 2020, 09:24 Reply Quote 2
                                        • S Offline
                                          sartoric Moderator @Bruce007
                                          last edited by sartoric 21 Oct 2020, 09:05

                                          @Bruce007

                                          Easy man … As we always say, you can say whatever you think here , but BE POLITE

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