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problems with my S9B

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  • L Offline
    Luis Duarte
    last edited by Luis Duarte 31 Oct 2020, 10:48

    Hello
    bought my S9B last christmas
    in the first training sessions I had problems with the positive and negative accumulated.
    I sent it to the Suunto factory and they said everything was fine.
    I did some more mountain training and went back to having the same problems.
    I did everything they told me …
    Altitude ok
    Reset soft
    Reset factory
    I sent it back to the factory in February and they say again ir das every thing ok.
    Then came the Pandemic and i stop the mountains.
    Now I started training on the mountain again and I continue with same problems.
    I dont know what to do anymore.
    Can same one helo me?
    Last…
    S9B - 1400D+
    Ambit peak - 450D+
    Sorry for my English

    S P 2 Replies Last reply 31 Oct 2020, 11:27 Reply Quote 0
    • S Offline
      sartoric Moderator @Luis Duarte
      last edited by 31 Oct 2020, 11:27

      @Luis-Duarte
      To be honest, I didn’t understand what’s the problem.
      I suppose it has something to do with altitude, but, can you link a move or make an example?

      Did you try to search the forum for a similar issue ?

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      1 Reply Last reply Reply Quote 0
      • P Offline
        pilleus @Luis Duarte
        last edited by pilleus 31 Oct 2020, 12:24

        @Luis-Duarte 450 vs 1400 looks like meters vs feet? 🤔

        https://www.instagram.com/moves.are.life/
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        1 Reply Last reply Reply Quote 4
        • L Offline
          Luis Duarte
          last edited by 31 Oct 2020, 12:48

          the problem is the accumulated positive and negative.
          always gives more in long workouts.
          today for example I ran with my 2 watches.
          S9B and ambit 3
          and gave the difference the s9B 1400 with positive accumulation and the ambit 3 450 with positive accumulation.

          B 1 Reply Last reply 31 Oct 2020, 13:24 Reply Quote 0
          • B Offline
            Brad_Olwin Moderator @Luis Duarte
            last edited by Brad_Olwin 31 Oct 2020, 13:24

            @Luis-Duarte There are two issues that could be causing this. First, if the holes on the S9B are being covered by skin or something else that blocks the baro sensor. I can have this problem if I wear on my right hand, when I flex my wrist it covers the holes and I get wrong readings ±D. Second is wind, if it is very windy and directly hits the baro sensor the ±D can be wrong.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 1
            • L Offline
              Luis Duarte
              last edited by 31 Oct 2020, 15:13

              some days I caught wind, but it happened on sunny days and good weather.
              I can try to wear it on my right wrist.
              I did factory reset again.
              if covering the watch with the waterproof can be a problem?
              Thank you for help

              1 Reply Last reply Reply Quote 0
              • L Offline
                Luis Duarte
                last edited by 31 Oct 2020, 15:15

                IMG_20201031_094044.jpg

                1 Reply Last reply Reply Quote 0
                • L Offline
                  Luis Duarte
                  last edited by 31 Oct 2020, 15:18

                  IMG_20201031_094001.jpg

                  I M M 3 Replies Last reply 31 Oct 2020, 15:42 Reply Quote 0
                  • I Offline
                    isazi Moderator @Luis Duarte
                    last edited by 31 Oct 2020, 15:42

                    @Luis-Duarte can you try to have your watch under your sleeve and see if anything happen? Or switch position of S9 and A3 next time (so that the baro opening will be blocked for the A3 and not for the S9)?

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    L 1 Reply Last reply 31 Oct 2020, 17:02 Reply Quote 0
                    • M Offline
                      Mff73 @Luis Duarte
                      last edited by 31 Oct 2020, 16:27

                      @Luis-Duarte
                      Are you syncing your S9b activities to SuuntoApp with Android smartphone?

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      L 1 Reply Last reply 31 Oct 2020, 16:58 Reply Quote 0
                      • L Offline
                        Luis Duarte @Mff73
                        last edited by 31 Oct 2020, 16:58

                        @Mff73 yes

                        M 1 Reply Last reply 31 Oct 2020, 17:24 Reply Quote 0
                        • L Offline
                          Luis Duarte @isazi
                          last edited by 31 Oct 2020, 17:02

                          @isazi ok thanks
                          I’m go to try it

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            Mff73 @Luis Duarte
                            last edited by 31 Oct 2020, 17:24

                            @Luis-Duarte said in problems with my S9B:

                            @Mff73 yes

                            So.
                            there are raw data files you may use and import them in QS, maybe you could see something interesting (registered altitude vs GPS altitude for example)
                            See here where to find this file.
                            https://forum.suunto.com/post/33052

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            L 1 Reply Last reply 31 Oct 2020, 19:08 Reply Quote 0
                            • M Offline
                              Mi_chael Bronze Member @Luis Duarte
                              last edited by 31 Oct 2020, 17:28

                              @Luis-Duarte

                              As I see. You use a rain jacket for you’re workout.
                              Sadly the hole of barometer sensor of S9 is not at the same place of A3 Peak.
                              I think you’re jacket came to touch the S9 hole during you’re run.
                              Try to use S9 over the jacket. Or on the left wrist but try to don’t touch it with your hand.

                              L 1 Reply Last reply 31 Oct 2020, 19:11 Reply Quote 2
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by 31 Oct 2020, 18:36

                                The problem is here

                                Screenshot 2020-10-31 at 19.33.59.png

                                The sensor, comes into contact with the jacket and pushes the sensor.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
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                                ? L 2 Replies Last reply 31 Oct 2020, 18:39 Reply Quote 2
                                • ? Offline
                                  A Former User @Dimitrios Kanellopoulos
                                  last edited by 31 Oct 2020, 18:39

                                  I believe that @Luis-Duarte has the watch since christmas maybe he has runs without jacket and that this issue may be recurrent.
                                  If S9B is so sensitive to jackets how runners do?

                                  C 1 Reply Last reply 2 Nov 2020, 07:49 Reply Quote 0
                                  • L Offline
                                    Luis Duarte @Mff73
                                    last edited by 31 Oct 2020, 19:08

                                    @Mff73 thanks 😉

                                    1 Reply Last reply Reply Quote 0
                                    • L Offline
                                      Luis Duarte @Mi_chael
                                      last edited by 31 Oct 2020, 19:11

                                      @Mi_chael 👍👍

                                      1 Reply Last reply Reply Quote 0
                                      • L Offline
                                        Luis Duarte @Dimitrios Kanellopoulos
                                        last edited by 31 Oct 2020, 19:37

                                        @Dimitrios-Kanellopoulos I don’t remember training without the raincoat but it is possible that it happened.
                                        I will have attention in the future…
                                        since March I have not run on the mountain again.
                                        now I came back and the problem happened again
                                        But if that is the problem it is a big mistake for a top suunto watch.
                                        I hope to solve the problem
                                        thank you all

                                        1 Reply Last reply Reply Quote 0
                                        • L Offline
                                          Luis Duarte
                                          last edited by Luis Duarte 31 Oct 2020, 20:23

                                          Running_2020-01-24T08_08_12.fit

                                          I think this was the first with problems

                                          M 1 Reply Last reply 1 Nov 2020, 07:03 Reply Quote 0
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