Suunto Spartan Ultra update not available

Павел Брычев

Hello to everybody!
I have a new watches with soft version 1.0.18.
I installed suuntoLink on my PC. SuuntoLink recognized my watches, but update not available. what am I doing wrong?
See screens below… Thanks.

isazi

I don’t think you are doing anything wrong. Is your watch paired with the Suunto app too? Maybe try to wait a bit and the update may show up. Or search the forum for ways to (manually) force the update.

Dimitrios Kanellopoulos

@Павел-Брычев there were a few cases with some firewalls. If you have more issues after trying that I ll ask support for you

Павел Брычев

@isazi watches was paired with suunto app. But app not work with my watches because watches software version less then required

Dimitrios Kanellopoulos

@Павел-Брычев I ll get back to you as soon as support replies.

Dimitrios Kanellopoulos

@Павел-Брычев hey can you connect the watch and after it’s recognized etc, go to the top right corner -> gear icon -> send logs? Paste here the log id please.

Павел Брычев

@Dimitrios-Kanellopoulos
I stopped all firewalls, but the problem still remains…

Dimitrios Kanellopoulos

@Павел-Брычев Dont worry we will solve this. But I do need that log ID from you

Павел Брычев

@Dimitrios-Kanellopoulos I can’t send diagnostics…

Dimitrios Kanellopoulos

Follow this link https://firmware.geo.movescount.com/production/Amsterdam-fw_2.8.32.8347-A.zip
Download the zip file.
DO NOT uncompress it
Drag and drop it to Suuntolink to the gear icon to the top right corner
The update will start.

Please come back with the result if all went fine. I am curious.

Павел Брычев

@Dimitrios-Kanellopoulos Yes, it helped! Watches software has been updated to version 2.8.32.
Thanks so much for the reactive feedback and helpful solutions!

Dimitrios Kanellopoulos

@Павел-Брычев enjoy and thank you !

Liinge

Hi,

Not creating new topic about updates… That 2.8.32 version is quite old. I haven`t received any more updates on my Spartan for more then a year now.

Are there any plans to bring more updates/fixes/features to Spartan family or this is already out of question ?

Thanks!

sartoric

@Liinge
It isn’t planned atm … Probably anymore, as said somewhere else