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Steps not syncing from suunto 5 to app

Scheduled Pinned Locked Moved Suunto 5
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  • L Offline
    logburner
    last edited by 1 Dec 2020, 21:31

    Apologies if this has been covered elsewhere, but haven’t been able to find any answers. I have a random issue where odd days of steps are not syncd to the app correctly, or more accurately they were and then they disappear.

    Am I doing something wrong.
    Android app btw.

    D 1 Reply Last reply 2 Dec 2020, 11:00 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @logburner
      last edited by 2 Dec 2020, 11:00

      @logburner try an uninstall and reinstall of the app

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      L 1 Reply Last reply 3 Dec 2020, 16:07 Reply Quote 0
      • L Offline
        logburner @Dimitrios Kanellopoulos
        last edited by 3 Dec 2020, 16:07

        @Dimitrios-Kanellopoulos I have done that and interestingly a few random days have been recovered. One day is still odd, but fingers crossed.
        Thanks

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