There is no way to login in Suunto App

Salva Ayuso · 20 Dec 2020, 17:40

Yesterday SuuntoApp went well. Today when I turn on my mobile phone and open the App it asks me to log in and when I enter the password it does not recognize it. I ask that they send me email to reset the password and no email is sent all day. What a disaster!

Dimitrios Kanellopoulos · 20 Dec 2020, 17:50

@Salva-Ayuso maybe not using the correct email ? Maybe you logged in with facebook ?

Salva Ayuso · 20 Dec 2020, 17:52

In the end I logged in with Facebook because I was unable to log in with my email account. But it is not acceptable that I have been waiting all day for a password reset email

Dimitrios Kanellopoulos · 20 Dec 2020, 17:56

@Salva-Ayuso did you check your spam ? I just tried and got an email.

Salva Ayuso · 20 Dec 2020, 17:57

Yes, I have checked my spam folder and there is no Suunto email there either

sartoric · 20 Dec 2020, 21:19

So, maybe the email is wrong?

Salva Ayuso · 21 Dec 2020, 07:34

The email is fine. In fact, it is the same one that I used to register in this forum