Impossible to have GPS

[Georges De Aquino]

Hello EveryBody!

When I want start an activity with my S7 (new), it’s impossible for me to have GPS, arrow GPS on Suunto App still grey, I can wait longer but no change…
I have WIFI connection to help watch, but result is same…

Thanks

[pilleus]

@Georges-De-Aquino is location enabled in watch settings - connectivity?

[Georges De Aquino]

Problem is same…
I don’t understand

Setting:
Bluetooth On
Wifi On
NFC
AirPlane: Off
Positionning (To phone and Watch): On

And Suunto App:
Saving Energy
Localisation Precision : Better
Screen: Off

[Brad_Olwin]

@Georges-De-Aquino what type of activity?

[Georges De Aquino]

for exemple, running

[Jamie BG]

@Georges-De-Aquino have you installed any 3rd party GPS apps?
Also check app permissions for suunto app.
Is location enabled on the Google fit app?

When you are outside, prior to starting activity, have you tried going to the map screen, and pressing on position icon.
If you start activity, do you get a fix and track after a couple of minutes, and does it track ok for rest of activity?

[Georges De Aquino]

Thanks you for you help

1. No others GPS are installed on my watch
2. Permissions for Suunto are able
3. I don’t you use Google Fit, but I started App, and location is enable
   But No GPS

I find in a forum how to test GPS only for Google Wear Watch in developper mode.

But no captation of GPS!!!

"I strongly suggest that you run a manufacturer’s GPS test on your watch. Firstly make yourself a developer by going to Settings > System > About and tapping the build number 7 times. You will find a new Developer options menu item. Select this, and scroll down to Manufacturer service tool and select it. You will find a GPS Test option which you can run (you need a clear view of the sky, not indoors). This will test the standalone GPS in your watch and its ability to lock onto satellites. If your watch passes this test (ie. finds satellites) then you should be able to use untethered GPS in your fitness app. "

[Jamie BG]

@Georges-De-Aquino are you sure you have a suunto 7?
So you enabled Dev options?
You went into Dev Options and scrolled right to the bottom where you chose Manufacturer (service tool)?
You then scrolled down the list to the 4th last option (between pressure and ECompass)? - Says GPS Test?

[Dimitrios Kanellopoulos]

Hi. I think your unit is faulty. Please contact support. I can help if needed.