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S9B crash during navigation.

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  • S Offline
    stromdiddily Gold Members @surfboomerang
    last edited by 9 Jan 2021, 22:00

    @surfboomerang meaning if you’re on the nav screen? Think yes

    Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

    User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

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    • B Offline
      Brad_Olwin Moderator @Audaxjoe
      last edited by 9 Jan 2021, 23:15

      @Audaxjoe the GPS sampling frequency does not cause a crash for me and I use endurance mode frequently. When on the route screen if a route is loaded or breadcrumb screen the watch will switch to best GPS fix while on those screens and then revert to the set frequency when on other screens

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      A 1 Reply Last reply 10 Jan 2021, 00:52 Reply Quote 1
      • A Offline
        Audaxjoe @Brad_Olwin
        last edited by 10 Jan 2021, 00:52

        @Brad_Olwin I have no idea what caused the crash, just that the watch has crashed twice since last software update. I am not sure which screen I was on when it crashed either, just that navigation was on following a route with POI on it.

        I have had the watch two years and it has never faltered before.

        Suunto Vertical
        Suunto 9 BARO
        Garmin Fenix 3, 5
        Suunto Vector

        I 1 Reply Last reply 10 Jan 2021, 11:08 Reply Quote 0
        • I Offline
          isazi Moderator @Audaxjoe
          last edited by 10 Jan 2021, 11:08

          @Audaxjoe probably not your case, but does it happen always in tgr same area? I remember a user, maybe a year ago or so, having a watch crash all the time he/she approached a military base.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          A 1 Reply Last reply 10 Jan 2021, 19:29 Reply Quote 0
          • A Offline
            Audaxjoe @isazi
            last edited by 10 Jan 2021, 19:29

            @isazi nowhere near any military base but was in a similar location. Been out today with no issues. Maybe the log will shed light on it.

            Suunto Vertical
            Suunto 9 BARO
            Garmin Fenix 3, 5
            Suunto Vector

            1 Reply Last reply Reply Quote 1
            • M Offline
              Mark Hooper
              last edited by 10 Jan 2021, 21:41

              I had this happen to me today, after it rebooted after 8km I set up the run exactly the same and ran the remaining 14km with no problem, first part had lots of missing data like ascent and decent. I was using Suunto Plus Climb and following a previously created route.

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              • D Offline
                Dimitrios Kanellopoulos Community Manager @Audaxjoe
                last edited by 11 Jan 2021, 08:57

                @Audaxjoe did you use climb ?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                M A 2 Replies Last reply 11 Jan 2021, 11:05 Reply Quote 0
                • M Offline
                  Mark Hooper @Dimitrios Kanellopoulos
                  last edited by 11 Jan 2021, 11:05

                  @Dimitrios-Kanellopoulos I used climb on both runs, first one crashed second was fine. Going to try it again today see what happens, I am thinking as someone suggested it could be to do with a route I was following maybe?!

                  D 1 Reply Last reply 11 Jan 2021, 11:28 Reply Quote 1
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Mark Hooper
                    last edited by 11 Jan 2021, 11:28

                    @Mark-Hooper yes that is correct. I am just interested to make sure if it needs both to be on to crash. I personally cannot reproduce this

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    M 1 Reply Last reply 11 Jan 2021, 12:13 Reply Quote 0
                    • M Offline
                      Mark Hooper @Dimitrios Kanellopoulos
                      last edited by 11 Jan 2021, 12:13

                      @Dimitrios-Kanellopoulos it seems random because I set up the second run immediately after the crash while I was out on the road using the exact same settings, route and using S+ Climb.

                      D 1 Reply Last reply 11 Jan 2021, 12:45 Reply Quote 1
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Mark Hooper
                        last edited by 11 Jan 2021, 12:45

                        @Mark-Hooper please next time also try to send the logs via the Suuntolink and mark the time and ID that it will be passed back.

                        If possible after your workout so that the logs are not overwritten.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        M 1 Reply Last reply 11 Jan 2021, 12:54 Reply Quote 0
                        • M Offline
                          Mark Hooper @Dimitrios Kanellopoulos
                          last edited by 11 Jan 2021, 12:54

                          @Dimitrios-Kanellopoulos I will, thanks for helping out

                          1 Reply Last reply Reply Quote 1
                          • A Offline
                            Audaxjoe @Dimitrios Kanellopoulos
                            last edited by 11 Jan 2021, 22:30

                            @Dimitrios-Kanellopoulos no, I have never used climb.

                            I use the watch a lot, and navigate with waypoints normally for bike rides around 200k, shorter ones I know where I am going so don’t normally use a route and the atch is perfect.

                            Just these two walks one reversing a track and crashed at second waypoint, the other following it as plotted at second waypoint, the waypoints were around a 2km from each other. The only other thing I can think of that I had done different to normal was not use the top GPS tracking.

                            I’ll try and plot another route to the same spot and see if I can reproduce it.

                            After the Crash on Saturday, I think around 6km into a 42 km walk, after I restarted the watch it navigated perfectly for the remaining distance, and I did leave then return to the route a few times with no issue. This time I used top GPS tracking which was why I mentioned it. By the sounds of it a total coinsidence but both crashes were using the second tier tracking.

                            Suunto Vertical
                            Suunto 9 BARO
                            Garmin Fenix 3, 5
                            Suunto Vector

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