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Wildly incorrect spiky altitude data

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  • S Offline
    sesam Bronze Member
    last edited by 29 Jan 2021, 12:45

    Hey,

    For yesterday’s run my Suunto 9 displayed a whopping 600m ascent/descent on a course I know to have about about 16m climb. Looking at the data it seems the watch was recording “spikes” of jumping altitude data.

    Here’s how it looks uploaded to TrainingPeaks.

    Screenshot 2021-01-29 at 13.40.32.png

    This is a first time this happened, so far the watch worked perfectly precisely. Any idea what might cause this? Is it sw or hw related?

    1 Reply Last reply Reply Quote 1
    • S Offline
      sesam Bronze Member
      last edited by 29 Jan 2021, 12:49

      Attached a FIT file from the Suunto App. Altitude measurement was set to barometer, and mapping to GPS/GNSS + BeiDou.

      601307bb9a1ef30b7be12b74.fit

      M 1 Reply Last reply 29 Jan 2021, 12:56 Reply Quote 0
      • M Offline
        Mff73 @sesam
        last edited by Mff73 29 Jan 2021, 12:56

        @sesam
        issue somewhere in Suunto backend from beginning of the week, and normally solved now
        https://forum.suunto.com/topic/5854/altitude-bug-in-one-fit-file-export/7
        you should re export the fit file, and import it again, and it should be OK.
        it is for my case.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        S 1 Reply Last reply 29 Jan 2021, 13:14 Reply Quote 1
        • S Offline
          sesam Bronze Member @Mff73
          last edited by 29 Jan 2021, 13:14

          @mff73 Nope, this is something different. SA also has the altitude displayed incorrectly as well as the post-workout info screen on the watch.

          M 1 Reply Last reply 29 Jan 2021, 13:22 Reply Quote 1
          • M Offline
            Mff73 @sesam
            last edited by 29 Jan 2021, 13:22

            @sesam
            so maybe worth sharing this SA activity link for Suunto support to analyze raw data in cloud. It may be side effect of the same issue (which symptom are similar, except you have SA showing it).

            Or if you have Android phone, you can find raw data file yourself and import it in QS to analyze it.

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            S 1 Reply Last reply 29 Jan 2021, 13:31 Reply Quote 0
            • S Offline
              sesam Bronze Member @Mff73
              last edited by 29 Jan 2021, 13:31

              @mff73 Okay I will try that. I’m concerned because the data was displayed post-run on the watch, so it has nothing to do with Suunto’s cloud or app. It’s either watch software or watch hardware. 😞

              I M 2 Replies Last reply 29 Jan 2021, 13:33 Reply Quote 0
              • I Offline
                isazi Moderator @sesam
                last edited by 29 Jan 2021, 13:33

                @sesam or the way you did wear the watch in this particular occasion.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                S 1 Reply Last reply 29 Jan 2021, 13:47 Reply Quote 0
                • M Offline
                  Mff73 @sesam
                  last edited by 29 Jan 2021, 13:35

                  @sesam
                  Ok, we missed this info that watch also recorded 600m ascent (which was not the case, at least for me and the cloud issue).
                  but, but, but, … who knows with bugs 🙂
                  see what you can find and/or share the activity link if no privacy concerns.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    sesam Bronze Member @isazi
                    last edited by 29 Jan 2021, 13:47

                    @isazi I was thinking about this… I was wearing the watch the same way as always, over the sleeve of my jacket, using a 3rd party HR band. The only difference was that it was snowing like crazy, my clothing and the watch was covered in snow after a short while.

                    I 1 Reply Last reply 29 Jan 2021, 13:58 Reply Quote 2
                    • I Offline
                      isazi Moderator @sesam
                      last edited by 29 Jan 2021, 13:58

                      @sesam bingo! It happened to me under the snow a week or so ago, and something similar to @stromdiddily and @freeheeler I believe not long ago.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      S 1 Reply Last reply 29 Jan 2021, 16:12 Reply Quote 1
                      • S Offline
                        stromdiddily Gold Members @isazi
                        last edited by 29 Jan 2021, 16:12

                        @isazi I wonder if there were changes somewhere. I don’t remember this popping up as much last year…

                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                        I F 2 Replies Last reply 29 Jan 2021, 16:16 Reply Quote 2
                        • I Offline
                          isazi Moderator @stromdiddily
                          last edited by 29 Jan 2021, 16:16

                          @stromdiddily the release notes of version 2.13.18 says:

                          Fix some pressure sensor issues

                          But I actually do not know if it is related or not.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 2
                          • F Offline
                            freeheeler @stromdiddily
                            last edited by 29 Jan 2021, 18:17

                            @stromdiddily
                            weather changes… we haven’t had that much snow in ages!!
                            😉

                            It’s a bit of a drawback that we only have one sensor for measuring. Two sensors or at least channels from different sides would really really help here.

                            I know that Suunto uses Creo to design watches… maybe I should apply as a designer and give them a hand with the future baro watches 🤔

                            living sideways

                            S C 2 Replies Last reply 29 Jan 2021, 18:22 Reply Quote 1
                            • S Offline
                              stromdiddily Gold Members @freeheeler
                              last edited by 29 Jan 2021, 18:22

                              @freeheeler well, it’s been raining pretty steady where I’m at since…forever lol

                              I really liked the location of the sensor on the A3P. I am not a fan of the side sensors for this very reason.

                              Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                              User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                              1 Reply Last reply Reply Quote 1
                              • C Offline
                                cosme.costa @freeheeler
                                last edited by 29 Jan 2021, 18:34

                                @freeheeler said in Wildly incorrect spiky altitude data:

                                I know that Suunto uses Creo to design watches… maybe I should apply as a designer and give them a hand with the future baro watches 🤔

                                Don’t go so fast, if there is an opening I’ll apply first…Creo is my friend too. 😎😜

                                F 1 Reply Last reply 29 Jan 2021, 18:59 Reply Quote 1
                                • F Offline
                                  freeheeler @cosme.costa
                                  last edited by 29 Jan 2021, 18:59

                                  @cosmecosta
                                  maybe they need 2 great design engineers 😁 ✊

                                  living sideways

                                  1 Reply Last reply Reply Quote 2
                                  • S Offline
                                    stromdiddily Gold Members
                                    last edited by 29 Jan 2021, 21:48

                                    And then it totally redeems itself. Off by 5 feet at the top of the summit on today’s run. 🤷

                                    Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                    User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                    L 1 Reply Last reply 30 Jan 2021, 00:25 Reply Quote 1
                                    • L Offline
                                      lexterm77 Bronze Member @stromdiddily
                                      last edited by 30 Jan 2021, 00:25

                                      @stromdiddily

                                      I think it is better to just feed all data into tensor flow and give it as much as possible correct keys to learn how to deal with these conditions. I had better experience with S9 when biking than with A3P. Under certain conditions with S9B I have 600m ascent instead of 6m but with A3P I had predictable errors due to wind.

                                      F 1 Reply Last reply 30 Jan 2021, 06:00 Reply Quote 1
                                      • F Offline
                                        freeheeler @lexterm77
                                        last edited by 30 Jan 2021, 06:00

                                        @lexterm77
                                        did you have A3P set to 1s or 10s recording?

                                        living sideways

                                        L 1 Reply Last reply 30 Jan 2021, 10:34 Reply Quote 0
                                        • L Offline
                                          lexterm77 Bronze Member @freeheeler
                                          last edited by 30 Jan 2021, 10:34

                                          @freeheeler

                                          Always 1s, but regardless if should filter out wild swings in altitude with steady wrist on a bike.

                                          D 1 Reply Last reply 31 Jan 2021, 07:33 Reply Quote 1
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