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    Moveslink2 not working now

    Scheduled Pinned Locked Moved Digital service transition
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    • C Offline
      caldirun
      last edited by

      Moveslink 2 stopped transfering data to my Ambit 3 yesterday, no moves uploading to Movescount and no setting changes downloaded to the watch. Suunto say use Suuntolink for this, it does not work on Windows 7. How am I supposed to use my Suunto Apps, they do not work in the dumb Android app, I cant see my mileage or number of steps for a move (I use Suunto Apps to count my steps as only cad is shown and I use metric height and an App to convert distance to miles) Will this be resolved? I have never come across a program that runs in Windows 8 but not in 7, it is crazy, do they want me to buy a new operating system to do what I have been happily doing for the last 6 years?

      Dimitrios KanellopoulosD isaziI 2 Replies Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @caldirun
        last edited by

        @caldirun It should (maybe work on win7 ) did you try it?

        Win7 is no longer supported even by microsoft. If you still are using them you should be worried about privacy issues as there are tons of exploits out there.

        If I recall correct (being an oSX user) the win10 upgrade is free

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
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        ? C 2 Replies Last reply Reply Quote 3
        • isaziI Offline
          isazi Moderator @caldirun
          last edited by

          @caldirun Windows 7 is not supported anymore by Microsoft itself from January 2020, more than a year ago. I doubt Suunto will decide to support something that has been abandoned by its own developer.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

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          • ? Offline
            A Former User @Dimitrios Kanellopoulos
            last edited by

            @dimitrios-kanellopoulos if I’m not mistaken Windows 10 upgrade was offered free for a short period of time after it was released. Not sure if it’s still free to upgrade. But this doesn’t change the fact that Windows 7 is not supported anymore by Microsoft. 🙂

            Dimitrios KanellopoulosD ? 2 Replies Last reply Reply Quote 3
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Guest
              last edited by

              @andrasveres they still pay for OS on PC?

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
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              • ? Offline
                A Former User @Dimitrios Kanellopoulos
                last edited by

                @dimitrios-kanellopoulos hehe, if you are not using an open source OS I’m pretty sure you’re paying for it in some way, no matter how it is called (Windows or macOS). 🙂

                1 Reply Last reply Reply Quote 1
                • ? Offline
                  A Former User @Guest
                  last edited by A Former User

                  @andrasveres said in Moveslink2 not working now:

                  @dimitrios-kanellopoulos if I’m not mistaken Windows 10 upgrade was offered free for a short period of time after it was released. Not sure if it’s still free to upgrade. But this doesn’t change the fact that Windows 7 is not supported anymore by Microsoft. 🙂

                  https://www.theverge.com/2020/1/14/21065140/how-to-upgrade-microsoft-windows-7-10-free-os

                  Still possible to do it this way I believe.
                  But as I said on other thread, working for me with Ambit 3 Peak Sapphire and Windows 7 64b

                  ? C 2 Replies Last reply Reply Quote 1
                  • ? Offline
                    A Former User @Guest
                    last edited by

                    @andré-faria on SuuntoLink download page it states that “Windows 8.1 or later” which can be a source of confusion.

                    1 Reply Last reply Reply Quote 0
                    • C Offline
                      caldirun @Dimitrios Kanellopoulos
                      last edited by

                      @dimitrios-kanellopoulos said in Moveslink2 not working now:

                      @caldirun It should (maybe work on win7 ) did you try it?

                      Win7 is no longer supported even by microsoft. If you still are using them you should be worried about privacy issues as there are tons of exploits out there.

                      If I recall correct (being an oSX user) the win10 upgrade is free

                      I tried various ports, 2 cables and 2 watches, it does not work as V3.4.5, how can I download a previous version as the other poster has it working on Win 7, see his post

                      C 1 Reply Last reply Reply Quote 0
                      • C Offline
                        caldirun @Guest
                        last edited by

                        @andré-faria said in Moveslink2 not working now:

                        @andrasveres said in Moveslink2 not working now:

                        @dimitrios-kanellopoulos if I’m not mistaken Windows 10 upgrade was offered free for a short period of time after it was released. Not sure if it’s still free to upgrade. But this doesn’t change the fact that Windows 7 is not supported anymore by Microsoft. 🙂

                        https://www.theverge.com/2020/1/14/21065140/how-to-upgrade-microsoft-windows-7-10-free-os

                        Still possible to do it this way I believe.
                        But as I said on other thread, working for me with Ambit 3 Peak Sapphire and Windows 7 64b

                        What version of SL are you on (about will tell you)

                        ? 1 Reply Last reply Reply Quote 0
                        • C Offline
                          caldirun @caldirun
                          last edited by

                          @caldirun Just tried it on my Win 7 laptop, it worked but still no moves after 1/02/2021 showing in Movescount, they are shown on the Android app

                          isaziI ? 2 Replies Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @caldirun
                            last edited by

                            @caldirun yes moves are not synced anymore to Movescount. It is written everywhere 🙂

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

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                            • ? Offline
                              A Former User @caldirun
                              last edited by

                              @caldirun said in Moveslink2 not working now:

                              @andré-faria said in Moveslink2 not working now:

                              @andrasveres said in Moveslink2 not working now:

                              @dimitrios-kanellopoulos if I’m not mistaken Windows 10 upgrade was offered free for a short period of time after it was released. Not sure if it’s still free to upgrade. But this doesn’t change the fact that Windows 7 is not supported anymore by Microsoft. 🙂

                              https://www.theverge.com/2020/1/14/21065140/how-to-upgrade-microsoft-windows-7-10-free-os

                              Still possible to do it this way I believe.
                              But as I said on other thread, working for me with Ambit 3 Peak Sapphire and Windows 7 64b

                              What version of SL are you on (about will tell you)

                              3.4.5 it autoupdates.

                              1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User @caldirun
                                last edited by

                                @caldirun said in Moveslink2 not working now:

                                @caldirun Just tried it on my Win 7 laptop, it worked but still no moves after 1/02/2021 showing in Movescount, they are shown on the Android app

                                February 9, 2021

                                • Ambit (3,2,1) and Traverse family watches no longer sync exercises to Movescount web (syncing settings, sport mode customization, and routes still available).
                                • SuuntoLink replaces MovesLink2 as service connection to Suunto app.

                                We have put together guidance for all watches impacted by these changes, see below.
                                https://www.suunto.com/en-be/Content-pages/suuntos-digital-services/
                                https://www.suunto.com/en-be/Support/faq-articles/transition/how-do-i-use-the-suunto-services-with-ambit3/

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