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    So, what are you going to do after Movescount closes?

    Scheduled Pinned Locked Moved Digital service transition
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    • Brad_OlwinB Offline
      Brad_Olwin Moderator @Ramón Castañer Botella
      last edited by

      @ramón-castañer-botella The decision is made, and not all think it was a bad decision. I’ve stated many times how the S9 baro is a huge step up for me from the Ambit line.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      1 Reply Last reply Reply Quote 2
      • freeheelerF Offline
        freeheeler @Brad_Olwin
        last edited by

        @brad_olwin
        absolutely agree… of course things could be better and depending on someone’s background (mine: development) you always would find something to improve, honestly everywhere.
        details on the bikes, ski bindings, watches, software, even kitchen machines or details on ski jackets and pants… I even modify them 🙈

        but it is as you said, it’s not about life or death… hence I try (!) to follow the rule: change what you can change and learn to accept what you can’t change 🙂

        living sideways

        1 Reply Last reply Reply Quote 6
        • C Offline
          caldirun @Guest
          last edited by

          @andré-faria All of the above will not apply if you have Windows 7 installed on your PC, Suuntolink will not work for me and Moveslink 2 stopped working yesterday, I have an Ambit 3 paperweight, I only bought it before Christmas.

          ? S 2 Replies Last reply Reply Quote 0
          • ? Offline
            A Former User @caldirun
            last edited by

            @caldirun said in So, what are you going to do after Movescount closes?:

            @andré-faria All of the above will not apply if you have Windows 7 installed on your PC, Suuntolink will not work for me and Moveslink 2 stopped working yesterday, I have an Ambit 3 paperweight, I only bought it before Christmas.

            Windows 7 64b and Ambit 3 Peak.
            I’ve used Suunto Link with no issues today

            C 1 Reply Last reply Reply Quote 0
            • C Offline
              caldirun @Guest
              last edited by

              @andré-faria I tried a lot of things yesterday, the program opens up but is not seeing my Ambit 3, Win 7 Ultimate 64bit

              ? 1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @caldirun
                last edited by

                @caldirun said in So, what are you going to do after Movescount closes?:

                @andré-faria I tried a lot of things yesterday, the program opens up but is not seeing my Ambit 3, Win 7 Ultimate 64bit

                suunto.JPG

                Strange.
                I even had moveslink2 and suunto link at the same time without issues.
                Maybe related to cable no?
                If you want/can you can always upgrade to win10 for free still.

                1 Reply Last reply Reply Quote 1
                • S Offline
                  Spree Bronze Member @caldirun
                  last edited by

                  @caldirun It’s worth mentioning that Windows 7 has not been supported by Microsoft for more than 1 year. It was released 12 years ago - an eternity, in the IT world. It’s not receiving security patches, no modern application will be developed with specific attention to Windows 7 compatibility - and I would argue that any computer running it should probably not be connected to the internet.

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                  • C Offline
                    caldirun @Spree
                    last edited by

                    @spree said in So, what are you going to do after Movescount closes?:

                    @caldirun It’s worth mentioning that Windows 7 has not been supported by Microsoft for more than 1 year. It was released 12 years ago - an eternity, in the IT world. It’s not receiving security patches, no modern application will be developed with specific attention to Windows 7 compatibility - and I would argue that any computer running it should probably not be connected to the internet.

                    Where would that leave XP? there are millions of pcs still running old systems. I have many legacy programs that still work fine and do all I require of them, I have a Run Log on Lotus Approach that has 24 years of data in it, do you suggest throwing it away and starting again. Microsoft just use it as a scare tactic to frighten people like you, I have never had security problems, its pure bull.

                    surfboomerangS 1 Reply Last reply Reply Quote -1
                    • surfboomerangS Offline
                      surfboomerang @caldirun
                      last edited by

                      @caldirun said in So, what are you going to do after Movescount closes?:

                      I have never had security problems

                      At least none that you are aware of 😉

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      C 1 Reply Last reply Reply Quote 2
                      • C Offline
                        caldirun @surfboomerang
                        last edited by

                        @surfboomerang If I am not aware of them then they were of no consequence, I think I may be wasting my time trying to connect to Movescount now. The Suunto Apps that I have used for years will no longer work? I can’t see my latest moves in Movescount (apparently its written everywhere, sounds very Biblical to me!) The Android App is useless, if I try to look on my phone it says “watch busy” what use is this? it only updates after I stop the exercise. I have to go back to my Honor Magic Watch 2, at least it has a decent App and gives my stepcount for an exercise and my mileage. The Ambit 3 that I bought before Christmas has been obsoleted by this Suuntolink/App, I have owned Suunto devices since 1998 and have always been impressed. They have tried to dumb down and compete with the mass market, I suggest they return to a niche outdoors/ explorer format that they have always been.

                        sebchastangS 1 Reply Last reply Reply Quote 0
                        • sebchastangS Online
                          sebchastang Silver Members @caldirun
                          last edited by

                          @caldirun said in So, what are you going to do after Movescount closes?:

                          @surfboomerang The Suunto Apps that I have used for years will no longer work?

                          The Suunto apps will still work but associated data (logs) won’t be synced anymore with Suunto App or SuuntoLink. It has already been discussed a lot on the forum and I am disappointed just like you and all other people who use those apps and associated data 😞

                          Really embarrassing to lose such a feature for our “old” watches.

                          Suunto Vertical
                          Suunto Traverse

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                          • C Offline
                            caldirun
                            last edited by caldirun

                            @sebchastang said in So, what are you going to do after Movescount closes?:

                            @caldirun said in So, what are you going to do after Movescount closes?:

                            @surfboomerang The Suunto Apps that I have used for years will no longer work?

                            The Suunto apps will still work but associated data (logs) won’t be synced anymore with Suunto App or SuuntoLink. It has already been discussed a lot on the forum and I am disappointed just like you and all other people who use those apps and associated data 😞

                            Really embarrassing to lose such a feature for our “old” watches.

                            I am lost, how can you say they are working when its impossible to get the data from them? I have to extract the stepcount for each of my moves since 02/02/2021 (The Day The Ambit Died) The stepcount is using my App and the readings from my footpod, its not displayed on the Ambit 3 after a move is stopped, its not displayed in the Android App, I can’t get the data into Movescount. How is this App working if I can’t get to see the data? unless I write it down just before I stop the move, great idea! or I could multiply the duration in minutes by twice the Cad, Hey I could write an App for that, Oh I already did but its stopped being displayed. Suunto have lost the plot, I’m dumping the A2 and A3 and going back to my Honor Magic 2 watch, at least I will get my stepcount and mileage, I will have to calculate the lost data from this last week.

                            sebchastangS 1 Reply Last reply Reply Quote 0
                            • sebchastangS Online
                              sebchastang Silver Members @caldirun
                              last edited by sebchastang

                              @caldirun said in So, what are you going to do after Movescount closes?:

                              @sebchastang said in So, what are you going to do after Movescount closes?:

                              @caldirun said in So, what are you going to do after Movescount closes?:

                              @surfboomerang The Suunto Apps that I have used for years will no longer work?

                              The Suunto apps will still work but associated data (logs) won’t be synced anymore with Suunto App or SuuntoLink. It has already been discussed a lot on the forum and I am disappointed just like you and all other people who use those apps and associated data 😞

                              Really embarrassing to lose such a feature for our “old” watches.

                              I am lost, how can you say they are working when its impossible to get the data from them? I have to extract the stepcount for each of my moves since 02/02/2021 (The Day The Ambit Died) The stepcount is using my App and the readings from my footpod, its not displayed on the Ambit 3 after a move is stopped, its not displayed in the Android App, I can’t get the data into Movescount. How is this App working if I can’t get to see the data? unless I write it down just before I stop the move, great idea! or I could multiply the duration in minutes by twice the Cad, Hey I could write an App for that, Oh I already did but its stopped being displayed. Suunto have lost the plot, I’m dumping the A2 and A3 and going back to my Honor Magic 2 watch, at least I will get my stepcount and mileage, I will have to calculate the lost data from this last week.

                              Hello caldirun,

                              I understand. We are a lot of Suunto Ambit/Traverse users to complain about this and I totally agree with you.
                              There is a lot of topics and messages on this forum regarding the loss of this feature.
                              https://forum.suunto.com/topic/4186/suunto-apps-http-www-movescount-com-apps-logged-data-on-move-graph-in-suunto-app-android
                              https://forum.suunto.com/topic/5298/ambit-apps-showdown
                              https://forum.suunto.com/topic/4505/in-the-new-suunto-app-is-it-possible-to-use-apps-that-were-created-within-the-suunto-app-zone-in-movescount
                              and many others…

                              But it’s like that 😞 . You can still display Suunto Apps on your watch but you cannot sync the logs anymore.
                              I don’t know if it will be fixed in the future but I really hope so.

                              Suunto Vertical
                              Suunto Traverse

                              Ramón Castañer BotellaR 1 Reply Last reply Reply Quote 1
                              • Ramón Castañer BotellaR Offline
                                Ramón Castañer Botella Bronze Member @sebchastang
                                last edited by

                                @sebchastang Hi sebchastang.
                                With respect if they are going to fix the data apps problem, at first I was thinking they did this “Ambits downgrade” as a maneuver to sell more their new products. But the result for them I think it would be the opposite that pretended, I mean, many users are going to escape from Suunto brand.
                                Now, I suspect that the problem with Movescount is more a software or hardware capacity of the site and its expensive maintenance costs.

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                                • sebchastangS Online
                                  sebchastang Silver Members @Ramón Castañer Botella
                                  last edited by

                                  @ramón-castañer-botella said in So, what are you going to do after Movescount closes?:

                                  @sebchastang Hi sebchastang.
                                  With respect if they are going to fix the data apps problem, at first I was thinking they did this “Ambits downgrade” as a maneuver to sell more their new products. But the result for them I think it would be the opposite that pretended, I mean, many users are going to escape from Suunto brand.
                                  Now, I suspect that the problem with Movescount is more a software or hardware capacity of the site and its expensive maintenance costs.

                                  Hi ramón-castañer-botella,

                                  I don’t think it is about maintenance costs because 1, 2 or even 3 more apps data won’t significantly increase storage or other costs compared to default data + other PODs or sensor data (that some users use and some other don’t).

                                  I think it is more due to the fact that Ambit/ Traverse family watches is old and as this feature is not supported by new watches, Suunto think it doesn’t worth the required development to integrate apps data in Suunto App.

                                  We can understand this as there will be less and less owners of Ambit/Traverse in the coming years. Moreover, Ambit/Traverse watches will probably no longer be sold in the next months.
                                  But I think it is unfair to brutally be deprived of this feature overnight as it is still actively used by a lot of Ambit/Traverse owners and we plan to stick to our old watches for a couple of years more.

                                  Once again, it is about data loss. It’s the same for someone who wouldn’t be able to get data from HR sensor or PODs.

                                  I like Suunto, I think they build great products and I’m really please with my watch but I think Suunto doesn’t realize how important are the Suunto Apps from Ambit owners. They made something powerful with Suunto Apps to extend capabilities and it’s hard for us to heard it’s over now.

                                  Suunto Vertical
                                  Suunto Traverse

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                                  • F Offline
                                    francescobaldi @Ramón Castañer Botella
                                    last edited by

                                    @ramón-castañer-botella said in So, what are you going to do after Movescount closes?:

                                    @sebchastang Hi sebchastang.
                                    With respect if they are going to fix the data apps problem, at first I was thinking they did this “Ambits downgrade” as a maneuver to sell more their new products. But the result for them I think it would be the opposite that pretended, I mean, many users are going to escape from Suunto brand.
                                    Now, I suspect that the problem with Movescount is more a software or hardware capacity of the site and its expensive maintenance costs.

                                    For sure after this move I won’t buy another Suunto watch.

                                    Ambit 3 Peak vs Suunto app "sad" owner.
                                    Flatwater kayaker, runner, road and mountain biker & hiker

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                                    • J Offline
                                      jsuarez Bronze Member
                                      last edited by jsuarez

                                      I just can’t help but think that this nuking of perfectly viable and useful services (web frontend with meaningful data and analysis tools) and features (apps and possibility of reliably sync via Bluetooth for some models) is really a bad move “against” Suunto’s own customers. Some of them long-time customers.

                                      To me it‘s as if you bought a car that was advertised as ready to wear winter tyres (Mc apps) but then some years down the road the brand decides that ‘Hey! I have realised that you don’t need winter tyres! Since my new models will not be winter-tyre compatible, I’m not going to provide them to you anymore, even if I still have aplenty in store (source code of MC web and apps) and you bought the car for this particular feature or this was a valuable aspect for you. Don’t look at me in anger, because your car works perfectly and exactly as intended… BTW, are you sure you don’t want to change to a summer-tyre-only car? I can offer you a little discount.”

                                      Hilarious, but, to me, true and sad.

                                      And what still amazes me is the level of self contempt of some users here. Just look at the messages referring to Suunto 9 when the issue at stake is the features of other generations that have gone down the drain. Users of ambits and Spartans don’t need and probably won’t want to buy another watch. They want to use what they bought -at a hefty price tag…- as it was advertised.

                                      Another example: VW’s dieselgate. Would any of the users in this forum be happy to have his/her engine’s performance turned down -in some cases below an acceptable level for the size and weight of the car- because the company made a bad decision? I don’t want to hear about newer VW engines. Affected users don’t have that and probably won’t be willing to buy another car to solve a change induced by the company itself.

                                      So to me, the lesson learned here is that even if I were to buy a new Suunto, I would never ever buy a watch that has been on the market for a couple of years. All of a sudden I would be subject to losing precious features for which I paid big dollar.

                                      R ? 2 Replies Last reply Reply Quote 8
                                      • G Offline
                                        Georgex
                                        last edited by

                                        After 10 years loyalty buying a watch from a competitor. The disregard for a users of a family of devices that still being sold is frankly shocking

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                                        • ? Offline
                                          A Former User
                                          last edited by A Former User

                                          I think we shouldn’t stick to our habits at all costs. Sure some features are missing and some may need to be changed with 3rd party services, but it’s not that our watches are useless from now on. The workflow has changed and we should adapt to it and focus on what’s important: joy of sports.
                                          Just my 2 cents.

                                          Update: on Suunto’s digital services page select your watch and find out what should you do after the “close”. 🙂

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                                          • sebchastangS Online
                                            sebchastang Silver Members @Guest
                                            last edited by

                                            @andrasveres said in So, what are you going to do after Movescount closes?:

                                            I think we shouldn’t stick to our habits at all costs. Sure some features are missing and some may need to be changed with 3rd party services, but it’s not that our watches are useless from now on. The workflow has changed and we should adapt to it and focus on what’s important: joy of sports.
                                            Just my 2 cents.

                                            This is not about sticking to our habits, we are talking about missing data.
                                            Of course we are ready to move to a new app with new UX/UI, but we at least expect to access and view the same data.
                                            I really like SA and it’s new way to display stats and data, … but when you lose important ones, you rightfully wonder why such data suddenly doesn’t sync anymore.
                                            Suunto Apps produce data, this is not a simple feature. There is no alternative to retrieve those data. That’s the point. I would be fine with a 3rd party app/website to access those data, but there is not. 😞

                                            Suunto Vertical
                                            Suunto Traverse

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