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    Suunto 9 bugs while recording an activity

    Scheduled Pinned Locked Moved Suunto 9
    7 Posts 4 Posters 307 Views 4 Watching
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    • RunnerR Offline
      Runner
      last edited by

      Hello,

      I have a problem with my watch. It bugs while switching the screens when I’m recording the activity. The display just freezes and it need a soft restart. The soft restart helps. Does anybody have the same problem, or just a suggestion how to solve it?

      Thx

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @Runner
        last edited by

        @runner always or only in some cases?

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        RunnerR 1 Reply Last reply Reply Quote 0
        • RunnerR Offline
          Runner @isazi
          last edited by

          @isazi Just two times last month, I think…

          surfboomerangS 1 Reply Last reply Reply Quote 0
          • surfboomerangS Offline
            surfboomerang @Runner
            last edited by surfboomerang

            @runner Do you have some more information like:

            • The type of activity
            • Settings you selected. GPS, HR, navigation etc
            • The datafields you configured
            • Does it freeze when you switch to the same screen or a random screen switch?
            • Does it freeze in the middle of two screens or do you see the screen you switched to and then nothing?
            • Do the numbers on the datefields in screen still update or do they freeze as well?
            • Can you reproduce it or does it appear to be random?
            • Anything else that could be relevant…

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            RunnerR 1 Reply Last reply Reply Quote 1
            • isaziI Offline
              isazi Moderator
              last edited by

              Also when it happens you can send logs to Suunto via Suuntolink.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 1
              • RunnerR Offline
                Runner @surfboomerang
                last edited by

                @surfboomerang Yes, it happens when Running mode on. It freezes on the same screen after the switch and I can see the whole screen. And the time stops as well. After the restart, I can see the activity, where it stopped, normally in the logbook

                Mff73M 1 Reply Last reply Reply Quote 0
                • Mff73M Offline
                  Mff73 @Runner
                  last edited by

                  @runner
                  Default running mode or custom one?
                  If custom one, try deleting it and create a fresh one. It may have something corrupted.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 2
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