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Ambit main button is difficult to press

Scheduled Pinned Locked Moved Ambit
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  • T Offline
    theoa
    last edited by 21 Feb 2021, 08:21

    Ambit’s main button is very difficult to press and when released it retrieves slowly its original position. Possibly because of limestone. Although the device is completely clean.
    Is there a way or specific device-friendly chemical to remove any dirt or limestone a bit more inside?

    S B 2 Replies Last reply 21 Feb 2021, 11:52 Reply Quote 0
    • S Offline
      surfboomerang @theoa
      last edited by 21 Feb 2021, 11:52

      @theoa I let my watch soak in warm water and a little bit of non-agressive soap for a couple of hours.
      Shake it once in a while and rinse it with fresh water

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      1 Reply Last reply Reply Quote 0
      • I Offline
        isazi Moderator
        last edited by 21 Feb 2021, 12:41

        I believe @freeheeler had a similar question not so long ago, maybe he can help.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        F 1 Reply Last reply 21 Feb 2021, 12:50 Reply Quote 1
        • F Offline
          freeheeler @isazi
          last edited by freeheeler 21 Feb 2021, 12:50

          @isazi
          yes, but I can not take responsibility 😉
          I used a soft descaler e.g. suitable for coffeemakers and a soft cotton pad to apply

          living sideways

          T 1 Reply Last reply 23 Feb 2021, 08:47 Reply Quote 4
          • B Offline
            Brad_Olwin Moderator @theoa
            last edited by 22 Feb 2021, 21:06

            @theoa I had this happen on an Ambit, I could never fix it and the watch was replaced. If the suggestions fail I would contact support.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 1
            • T Offline
              theoa @freeheeler
              last edited by 23 Feb 2021, 08:47

              @freeheeler did you see any progress using dezcal?
              Somebody advice me to use kitchen clean chemical in small dosis or baking soda. Is these safe?

              F 1 Reply Last reply 23 Feb 2021, 08:57 Reply Quote 0
              • F Offline
                freeheeler @theoa
                last edited by 23 Feb 2021, 08:57

                @theoa
                yes, it worked on my watch.
                you can use any descaler/cleaner that does not harm NBR seals

                living sideways

                T 1 Reply Last reply 23 Feb 2021, 10:17 Reply Quote 0
                • T Offline
                  theoa @freeheeler
                  last edited by theoa 23 Feb 2021, 10:17

                  @freeheeler I’ve just used acetic acid - common vinegar for descaling and the situation was improved!

                  Thanks for the advice

                  1 Reply Last reply Reply Quote 4
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