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    Moveslink2 Mac Big Sur (11.2.1) not working

    Scheduled Pinned Locked Moved Ambit
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    • D Offline
      DiegoNM
      last edited by

      I’m trying to sync my Ambit3 Sport from my Mac to movescount in order to update the sport mode.

      1. I connect the USB cable
      2. The moveslink2 detects my watch.
      3. When I link on moveslink2 “CONNECT TO MOVESCOUNT” button, the following message is displayed “No internet connection. Please enable connection and try again”
      4. My Mac has a right internet connection. How can progress on this?
        I will appreciate any suggestion to fix this.

      Thanks in advance

      cosme.costaC Brad_OlwinB 2 Replies Last reply Reply Quote 0
      • cosme.costaC Offline
        cosme.costa @DiegoNM
        last edited by

        @diegonm you need to use Suuntolink now. Check in Suunto’s web page about digital transition.

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          DiegoNM @cosme.costa
          last edited by

          @cosmecosta Thanks cosmecosta, the problem is that when I use Suuntolink I can not connect to movescount that it is the only application that could update the sport mode of my Ambit3 Sport. At least it is the only solution that Suunto provides for the ambit3 series now. The Suunto App can not configure the ambit3 sport modes 😞

          isaziI cosme.costaC 2 Replies Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @DiegoNM
            last edited by

            @diegonm are you sure you are using the latest Suuntolink?

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            D 1 Reply Last reply Reply Quote 1
            • cosme.costaC Offline
              cosme.costa @DiegoNM
              last edited by

              @diegonm said in Moveslink2 Mac Big Sur (11.2.1) not working:

              @cosmecosta Thanks cosmecosta, the problem is that when I use Suuntolink I can not connect to movescount that it is the only application that could update the sport mode of my Ambit3 Sport. At least it is the only solution that Suunto provides for the ambit3 series now. The Suunto App can not configure the ambit3 sport modes 😞

              I’m not using an Ambit, so I don’t have direct experience but from what I have read, I think that in some place in Suuntolink you have to enter your Movescount credentials. As @isazi says, are you on the last version?

              1 Reply Last reply Reply Quote 0
              • D Offline
                DiegoNM @isazi
                last edited by

                @isazi Yes I have just downloaded a couple of days ago from movescount portal.

                pavel.samokhaP 1 Reply Last reply Reply Quote 0
                • pavel.samokhaP Offline
                  pavel.samokha @DiegoNM
                  last edited by

                  @diegonm Please read here https://www.suunto.com/Support/faq-articles/transition/how-do-i-use-the-suunto-services-with-ambit3/

                  Opinions expressed are solely my own and do not express the views or opinions of my employer

                  D 1 Reply Last reply Reply Quote 1
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @DiegoNM
                    last edited by

                    @diegonm Mine is working.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      DiegoNM @pavel.samokha
                      last edited by

                      @pavel-samokha Thanks a lot Pavel, following the instructions you sent me everything worked for me I could configure my Ambit3 Sport perfectly.
                      Thanks @isazi , @cosmecosta , @Brad_Olwin for your time and support as well. Have a nice weekend and enjoy.

                      Regards

                      Diego

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