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Recently my S7 cannot connect to my Suunto App on my android phone

Scheduled Pinned Locked Moved Suunto 7
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  • K Offline
    Kai Liu Bronze Member
    last edited by 14 Mar 2021, 03:38

    Wear os shows the app is connected and was able to control the watch. But Sunnto App keep showing connecting - not connected - connecting - not connected …

    What may be the issue?

    S7, S9P, Vertical Solar / boxing, skiing, hiking, running

    K 1 Reply Last reply 14 Mar 2021, 03:40 Reply Quote 0
    • K Offline
      Kai Liu Bronze Member @Kai Liu
      last edited by 14 Mar 2021, 03:40

      @kai-liu restart watch solves the issue

      S7, S9P, Vertical Solar / boxing, skiing, hiking, running

      J 1 Reply Last reply 15 Mar 2021, 09:51 Reply Quote 0
      • J Offline
        Jamie BG Bronze Member @Kai Liu
        last edited by 15 Mar 2021, 09:51

        @kai-liu also good idea to restart phone. Often connection issues like this tend to be more the phone than the watch.
        Also make sure that the waer os app on your phone is unrestricted (i.e. prevent android from automatically closing it due to battery/memory management).

        C 1 Reply Last reply 24 Mar 2021, 15:16 Reply Quote 0
        • C Offline
          Cristian 0 @Jamie BG
          last edited by 24 Mar 2021, 15:16

          I have had a similar issue uploading the activities, It was resolved after deleting the suunto app data and synchronize back with my suunto 7.

          1 Reply Last reply Reply Quote 0
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