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Activity not saved

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  • D Offline
    djibarian Bronze Member
    last edited by 1 Apr 2021, 17:06

    Hi, after a 6 hour hike I put the watch in the wrist of my son for the last 5 mins and told him to NOT TOUCH THE RED BUTTON. Guess the rest. When I got it afterwards the watch face was showing the time screen.

    Is there any way of recovering that track?

    S 1 Reply Last reply 1 Apr 2021, 17:11 Reply Quote 0
    • S Offline
      sartoric Moderator @djibarian
      last edited by 1 Apr 2021, 17:11

      @djibarian
      Did you check the logbook ? Maybe it was autosaved.

      If not … you already know

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.3.5 beta
      Suunto App IOs 2.46.0 (19453) beta on MBP M1

      D 1 Reply Last reply 1 Apr 2021, 17:38 Reply Quote 0
      • D Offline
        djibarian Bronze Member @sartoric
        last edited by 1 Apr 2021, 17:38

        @sartoric autosaved? Does that option even exists? I know that I didn’t click on Save, but don’t you think that a 6 hour activity record should at least saved without prompt? If you don’t want it, delete it afterwards

        F S 2 Replies Last reply 1 Apr 2021, 17:57 Reply Quote 0
        • F Offline
          freeheeler @djibarian
          last edited by 1 Apr 2021, 17:57

          @djibarian
          I haven’t seen a discard button after ending an activity

          living sideways

          1 Reply Last reply Reply Quote -1
          • S Offline
            sartoric Moderator @djibarian
            last edited by sartoric 4 Jan 2021, 20:38 1 Apr 2021, 20:27

            @djibarian
            Afair If you stop the activity and you do nothing in the smiley and then in the summary views (confirm or scroll down to delete) it should autosave the activity after a while.

            but don’t you think that a 6 hour activity record should at least saved without prompt?

            as I said, that’s what usually happen if you do nothing (and neither delete the activity from the summary view)

            What is not clear is if you did stop the activity before passing the watch to your son ?

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.3.5 beta
            Suunto App IOs 2.46.0 (19453) beta on MBP M1

            D 1 Reply Last reply 1 Apr 2021, 21:04 Reply Quote 1
            • D Offline
              djibarian Bronze Member @sartoric
              last edited by 1 Apr 2021, 21:04

              @sartoric I discovered what happened. As you say, the activity is saved automatically and the only way I found to remove it from the log was scrolling down and deleting it, but I thought there were too many clicks for my son to follow.

              So I started an activity, moved to the track screen and gave my son the watch and asked him to do the same he did. And guess what. He clicked to finish, clicked the smile, SCROLLED DOWN TO THE BOTTOM, CLICKED ON DELETE AND CLICKED ON CONFIRM!!! He is 5!!!

              How the hell?? If I told him not to touch the red button and he clicked it many times!! What a little evil.

              Anyway I always thought there was some kind of bad UX involved as myself got in a similar situation every time I reviewed a track, because you tend to scroll down to see all the activity totals and you always end up in the Delete button, and you have to be very careful to not click it. It shouldn’t be there at all, only if seeing the screen from the log. That would solve the problem.

              So my new question is, is there any way to recover a deleted activity?

              F 1 Reply Last reply 2 Apr 2021, 04:32 Reply Quote 0
              • F Offline
                freeheeler @djibarian
                last edited by freeheeler 4 Feb 2021, 04:39 2 Apr 2021, 04:32

                @djibarian

                I don’t think so.
                “If you made a recording you don’t want to keep, you can delete the log entry by scrolling to the bottom of the summary and tapping the delete button. You can also delete logs in the same way from the logbook.”

                https://www.suunto.com/en-gb/Support/Product-support/suunto_9/suunto_9/features/recording-an-exercise/

                living sideways

                D 1 Reply Last reply 2 Apr 2021, 09:04 Reply Quote 0
                • D Offline
                  djibarian Bronze Member @freeheeler
                  last edited by 2 Apr 2021, 09:04

                  @freeheeler I know. My only hope is that the activity is not actually deleted but only flagged so I could get a database dump clicking the About version on Android and recover it from there. Does anyone know if possible?

                  S 1 Reply Last reply 2 Apr 2021, 12:17 Reply Quote 0
                  • S Offline
                    sartoric Moderator @djibarian
                    last edited by 2 Apr 2021, 12:17

                    @djibarian
                    For sure you need a rooted Android to access the db.
                    That said I don’t know if it’s deleted or flagged

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.3.5 beta
                    Suunto App IOs 2.46.0 (19453) beta on MBP M1

                    F 1 Reply Last reply 2 Apr 2021, 13:01 Reply Quote 0
                    • F Offline
                      freeheeler @sartoric
                      last edited by 2 Apr 2021, 13:01

                      @sartoric
                      I think Sir @Dimitrios-Kanellopoulos could answer

                      living sideways

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        djibarian Bronze Member
                        last edited by 2 Apr 2021, 13:05

                        @sartoric you don’t need a rooted device to get the db. You can click the version number to get it as explained by another user in my rant about POIs

                        S M 2 Replies Last reply 2 Apr 2021, 13:18 Reply Quote 0
                        • S Offline
                          sartoric Moderator @djibarian
                          last edited by 2 Apr 2021, 13:18

                          @djibarian
                          So, take it 😁

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.3.5 beta
                          Suunto App IOs 2.46.0 (19453) beta on MBP M1

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            Mff73 @djibarian
                            last edited by 2 Apr 2021, 21:45

                            @djibarian
                            If i understand well, your activity has been deleted in the watch itself during the last step of saving process?
                            Then it has never reached SA and no dump will show you anything in your phone.

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            1 Reply Last reply Reply Quote 1
                            • S Offline
                              suzzlo Moderator
                              last edited by 3 Apr 2021, 07:04

                              did you try to upgrade your son’s FW? for me seems to be an issue with the listening system or the decision engine 😆

                              Sorry for that bad joke, here a 8 years old kid father that perfectly understand you
                              ❤

                              Suunto: Race, S9Peak, Spartan Sport Wrist
                              Garmin: FR745, Edge 530
                              SA topics:

                              • Guides - https://forum.suunto.com/tags/guides
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