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    Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities

    Scheduled Pinned Locked Moved Suunto 7
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    • RussellllRR Offline
      RussellllR @pilleus
      last edited by

      @pilleus In the Google fit app settings you should see managed connected apps. Here you can see all linked apps/services that may be contributing to the step count.

      Also, Suunto app on suunto 7 tracks steps automatically and, as far as I know, you cannot turn it off. So it may recognize things like running, even if you are not officially tracking it. That may be why it’s showing up in your resources but not in the app itself, since it wasn’t an officially tracked activity.

      I really appreciate everyone’s help and discussion on this. Hopefully it’s just a server side update that Suunto can do to get it to full sync with Google fit again. I wonder why they don’t just add google fit to the partner services section on the phone app and have you link it there.

      Aleksander HA olymayO 2 Replies Last reply Reply Quote 0
      • S Offline
        SuuntoMan
        last edited by

        Just had sleep data sync in to google fit but even that is inconsistent. For some days it shows sleep quality data but today’s just shows the length of time I slept. No idea what’s going on. It synced the data but doesn’t show all the information that it showed for previous days. Very odd!!

        olymayO 1 Reply Last reply Reply Quote 0
        • Aleksander HA Offline
          Aleksander H Bronze Member @RussellllR
          last edited by

          @russellllr said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

          I wonder why they don’t just add google fit to the partner services section on the phone app

          That would have been more usefull.

          1 Reply Last reply Reply Quote 0
          • olymayO Offline
            olymay Gold Members @SuuntoMan
            last edited by

            @suuntoman said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

            Just had sleep data sync in to google fit but even that is inconsistent. For some days it shows sleep quality data but today’s just shows the length of time I slept. No idea what’s going on. It synced the data but doesn’t show all the information that it showed for previous days. Very odd!!

            Mine took a while for all of the data to be displayed in Google Fit. Give it some time now it’s been synced and see if it all appears.

            Suunto 7 Graphite Copper
            Suunto App Beta (Android - Pixel 6 Pro)

            S 1 Reply Last reply Reply Quote 0
            • olymayO Offline
              olymay Gold Members @RussellllR
              last edited by

              @russellllr said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

              I wonder why they don’t just add google fit to the partner services section on the phone app

              This would be the ideal solution in my opinion, as it would also allow weight data to sync from GF into Suunto.

              Suunto 7 Graphite Copper
              Suunto App Beta (Android - Pixel 6 Pro)

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              • S Offline
                SuuntoMan @olymay
                last edited by

                @olymay yeah you were right, it eventually synced the entire sleep data. Not sure why it only partially synced at first!

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @SuuntoMan
                  last edited by

                  From my experience from Google Fit , it always lags on data. Like their server updates them not so often, merging with other sources etc

                  Community Manager / Admin @Suunto
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                  • pilleusP Offline
                    pilleus
                    last edited by

                    I sync sleep data since half a year from the Skagen Falster 3 to Google Fit. The delay is not longer than 10 minutes until the sleep data are shown in Google Fit. And all sleep data are available without any day missing.

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                    • pilleusP Offline
                      pilleus
                      last edited by pilleus

                      Last night I tried the sleep tracking of the Suunto 7.
                      My experiences:

                      • Battery usage for 8,5 hours: 35 % (airplane mode, display off, no tilt to wake)
                      • Detection of sleepwalking is perfect, the watch gave me a popup with the question: Are you awake or do you sleep?. After recognizing that there were steps recorded.
                      • Sync to Google Fit happened within 5 minutes.
                      • Only few data are shown in Google Fit. No sleep phases, no heart rate, no qualitiy of the sleep. Screenshot attached and to have a comparison another one of the sleep tracking of another WearOS watch and another day.

                      I know, that sleep tracking on all watches out there is just an option to have fun. So no problem, just my experiences. 😊

                      Screenshot_2021-04-23-08-05-16-813_com.google.android.apps.fitness.jpg

                      Screenshot_2021-04-23-08-05-45-267_com.google.android.apps.fitness.jpg
                      Screenshot_2021-04-23-08-05-53-922_com.google.android.apps.fitness.jpg

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                      Aleksander HA Jamie BGJ olymayO 3 Replies Last reply Reply Quote 1
                      • Aleksander HA Offline
                        Aleksander H Bronze Member @pilleus
                        last edited by

                        @pilleus said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

                        Detection of sleepwalking is perfect, the watch gave me a popup with the question: Are you awake or do you sleep?. After recognizing that there were steps recorded.

                        Didn’t know it does this 🤔. Maybe I’ve not seen it as I use cinema mode.

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                        • pilleusP Offline
                          pilleus
                          last edited by

                          Official information about the conection to Google Fit and the synced data:

                          https://www.suunto.com/en-gb/Support/Product-support/suunto_7/suunto_7/sports-by-suunto/general-options/#15.3

                          “If you use Google Fit to track your daily activities and want to see how your exercises, daily activity and sleep recorded with Suunto Wear app impact your daily activity goals, connect Suunto Wear app with Google Fit. When connected, training insights from exercises recorded with Suunto Wear app will also be accessible in Google Fit.”

                          It’s not clear, what the difference is between exercises which are synced (sentence 1) and exercises recorded with Suunto Wear app which are synced (sentence 2).

                          And daily activities are what?

                          Is there a sync from Google Fit to Suunto Wear app too?

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                          Aleksander HA 1 Reply Last reply Reply Quote 0
                          • Aleksander HA Offline
                            Aleksander H Bronze Member @pilleus
                            last edited by Aleksander H

                            If you go to the screen where you connect to Google Fit in the Suunto app on the S7, there is actually a pretty decent description of what it syncs. Although I’m not sure how easy the same info is to find if you’ve already connected.

                            photo_2021-04-23_11-53-53.jpg
                            photo_2021-04-23_11-55-36.jpg
                            photo_2021-04-23_11-55-40.jpg

                            For one thing, in my opinion, this makes it pretty clear that 24/7 HR is not one of the things we should expect to see synced.

                            pilleusP 1 Reply Last reply Reply Quote 0
                            • Jamie BGJ Offline
                              Jamie BG Bronze Member @pilleus
                              last edited by

                              @pilleus
                              What settings do you have on your watch for the google fit app?

                              Prior sleep periods I always got sleep graph, however from last nights I haven’t and yesterday I switched off all the sensors for google fit, so am wondering if that is the difference, or if its merely server issues on Google side (not unusual).

                              pilleusP 1 Reply Last reply Reply Quote 0
                              • pilleusP Offline
                                pilleus @Aleksander H
                                last edited by

                                @aleksander-h step counts do not sync or are merged with Google Fit steps. Google Fit cannot be stopped to count steps, even if it is disabled and not configured. I tested it twice.

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                                Aleksander HA RussellllRR 2 Replies Last reply Reply Quote 0
                                • pilleusP Offline
                                  pilleus @Jamie BG
                                  last edited by pilleus

                                  @jamie-bg said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

                                  What settings do you have on your watch for the google fit app?

                                  My Google Fit app on the Suunto 7 is not configured, all permissions are disabled in WearOS system settings - apps and Google Fit is disabled for the current user via adb.

                                  Nevertheless Google Fit is counting steps and recognizing activities with the Suunto 7 and the data are available in the Google Fit app on the smartphone.

                                  I checked it twice. I deactivated the complete Suunto system (salmon apps, asoy apps and suunto apps) via adb so that Suunto Wear app cannot use any sensor of the Suunto 7.

                                  Steps and activities are available in Google Fit app on the phone and definitely coming from the Suunto 7 Google Fit app.

                                  And Suunto says in the screenshots above, that sleep data are synced with start and end time only!?

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                                  • Aleksander HA Offline
                                    Aleksander H Bronze Member @pilleus
                                    last edited by

                                    @pilleus said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

                                    Google Fit cannot be stopped to count steps, even if it is disabled and not configured. I tested it twice.

                                    Mine stopped 🤷 😆 . After I logged out of google fit on my watch, it stopped syncing steps to Google Fit on my phone. I verified this over 2 days before uninstalling Google Fit from my phone as well.

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                                    • RussellllRR Offline
                                      RussellllR @pilleus
                                      last edited by RussellllR

                                      @pilleus did you check in Google fit settings (on phone app) for “managed connected apps”? You can see what apps are connected and providing data to Google fit. If there are no connected apps and you turned off track physical activity on both watch and phone app Google fit settings then you will get no steps. The steps you are seeing in Google fit are not coming from suunto unless it’s during activities AND suunto is listed under connected apps.

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                                      • pilleusP Offline
                                        pilleus
                                        last edited by

                                        I will set the S7 now to factory settings to be sure. It’s weird …

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                                        • pilleusP Offline
                                          pilleus
                                          last edited by pilleus

                                          Okay, everything is clear now.
                                          Did a factory reset on the Suunto 7 and did not configure Google Fit.
                                          I connected Suunto Wear app with Google Fit.
                                          Steps and activities (Suunto 7 is detecting activities without starting the Suunto Wear app) are synced to Google Fit from Suunto (server or phone app, not clear).

                                          As described in the manual and the screens on the Suunto 7.

                                          A screenshot attached, where are 3 activities listed. The first and third one are from Suunto 7, the second one a short walk from the Casio GBX-100.

                                          Screenshot_2021-04-23-14-32-46-008_com.google.android.apps.fitness.jpg

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                                          RussellllRR Aleksander HA 2 Replies Last reply Reply Quote 0
                                          • RussellllRR Offline
                                            RussellllR @pilleus
                                            last edited by

                                            @pilleus but did you check in Google fit settings on your phone app to see which apps are connected to it?

                                            pilleusP 1 Reply Last reply Reply Quote 0
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