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    Suunto 7 Altitude Issues

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    • aeroildA Offline
      aeroild Bronze Member @aeroild
      last edited by

      @aeroild said in Suunto 7 Altitude Issues:

      The altimeter was fine the first six months then getting gradually worse to the point where it would record an ascent when I was in fact moving downhill. It went from recording a detailed altitude profile with small ups and downs to a all smoothened out profile with a max altitude that could be a doubling of the real altitude. Service in Finland did a lab test to check the sensor and said there was no problem with the sensor so I did more tests/runs/walks to confirm the issue and sent it back to Suunto, this time HSH Sport in CZ. I’m looking forward to their conclusion.

      I want to give HSH and Suunto some praise. Two weeks after doing some test of my watch suggested by Suunto and then sending the watch to HSH, I got a new watch back! Without altitude issues! Now my watch records the altitude almost spot on the altitude according to the map data. Thank you Suunto! 🙂

      E 1 Reply Last reply Reply Quote 4
      • freeheelerF Offline
        freeheeler
        last edited by

        interesting alti graph behaviour on my wife’s S7…
        she obviously did some nice 350m/min… Mr. Jornet would be jealous I guess 😉
        Screenshot_20210509-165634.png
        green is alright, yellow is what it should be (similar to the beginning before the ascent) and red is clearly cheating by the watch 😁
        Screenshot_20210509-165438.png

        living sideways

        1 Reply Last reply Reply Quote 1
        • Chris Van SickleC Offline
          Chris Van Sickle
          last edited by

          I came here to complain about the same issue. My cycling and hiking recordings are wildly inaccurate in terms of altitude. If I get Strava to correct it, I usually drop between 50 and 75% of the ascent my S7 records. If I create a route on the Suunto app, the altitudes pre-excercise are fairly accurate. I believe it’s because of the mild flucts off track due to GPS insensitivity - it then records tons of extra 1-2 meter changes every few meters across the ground where there aren’t any on the actual route. This happens on Best GPS setting, and on Good, clear skies or in the forest. The ascent metric is essentially useless and I have to have Strava fix every recording.

          freeheelerF 1 Reply Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @Chris Van Sickle
            last edited by

            @chris-van-sickle said in Suunto 7 Altitude Issues:

            I believe it’s because of the mild flucts off track due to GPS insensitivity - it then records tons of extra 1-2 meter changes every few meters across the ground where there aren’t any on the actual route.

            I don’t think so, since S7 has a barometric sensor. It must be something else.
            We (my wife and I) did not find out yet what causes it with her watch as it is very rarely happening.

            living sideways

            Chris Van SickleC 1 Reply Last reply Reply Quote 0
            • Chris Van SickleC Offline
              Chris Van Sickle @freeheeler
              last edited by

              @freeheeler you mention earlier in the thread to brush the baro sensor/hole. What kind of brush? Soft-bristled? Does it matter?

              freeheelerF 1 Reply Last reply Reply Quote 0
              • freeheelerF Offline
                freeheeler @Chris Van Sickle
                last edited by

                @chris-van-sickle
                the best is a baby toothbrush… or any very soft toothbrush. but it only helps if the sensor is dirty or the hole is glogged of course

                living sideways

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                • E Offline
                  eurohiker @aeroild
                  last edited by eurohiker

                  @aeroild i’ve had 4 brand new watches with identical altitude readings. On good gps (every 10sec) it’s 2x the altitude and best gps (every 1s) 3x the altitude. Doesn’t matter if i’m using offline, or cellular maps. Always use preloaded GPX. 4 watches have been used in over 5 countries since I travel every weekend so it can’t be the country i live in has satellite issues or something weird. I wear a t-shirt and have worn the watch tighter and looser but the baro hole clears my wrist by at least a cm in every wrist position no matter the tightness since my wrist has no meat on it. Hiked in various wind speeds of 5km/h - 40km/h gusts with no difference altitude readings (both equally all over the place). Even when I’m standing still the GPS coordinates are jumping around.

                  I gave up. You are one lucky guy. I would love to see your preloaded GPX file stats vs your hike stats because i’m under the impression that it’s impossible to get close to the correct altitude with a Suunto 7.
                  4 brand new watches with identical readings was good enough proof for me that it can’t get any better. I really don’t want to reload another watch.

                  Phone: S22 Ultra, Android 12
                  Watch: Suunto 7
                  Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                  EgikaE aeroildA 2 Replies Last reply Reply Quote 0
                  • EgikaE Offline
                    Egika Platinum Member @eurohiker
                    last edited by

                    @eurohiker have you tried cleaning the baro hole with a toothbrush as suggested?
                    My gf also had double the altitude than me in MTB and running activities we did together.
                    Her watch was new as well.
                    We cleaned it twice under running water and now her readings are perfect as well.

                    Just guessing here: maybe Suunto is using some type of a sealant that could clogg the hole during production??

                    Anyway: give cleaning a try and report back.

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    freeheelerF Jamie BGJ E 3 Replies Last reply Reply Quote 2
                    • freeheelerF Offline
                      freeheeler @Egika
                      last edited by

                      @egika
                      same as subaru did first with their boxer diesel 🤦

                      living sideways

                      1 Reply Last reply Reply Quote 0
                      • Jamie BGJ Offline
                        Jamie BG Bronze Member @Egika
                        last edited by

                        @egika
                        I agree the S7 definitely is good at reading altitude. Matches what I can see in my F6

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                        • E Offline
                          eurohiker @Egika
                          last edited by eurohiker

                          @egika I have on a couple of them but the whole toothbrush method does not work on a brand new “clean” watch. Remember these are 4 watches fresh out of the box never used.
                          The average consumer (99% which are not on these forums or the fb group) would never know to use a toothbrush before first use due to it not being in the instructions nor provided.

                          It’s most likely due to cheap GPS / Baro parts used in the Suunto 7 series or faulty algo software (pre and post April update)… I gave up on it. When any of my friends asks about my elevation on Strava, I just say divide it by 2 since I leave it on good 10sec fused alti which exactly doubles it (phone or offline maps; covered baro or uncovered; windy or not windy)

                          I would love to see your stats vs a pre-existing GPX file. After the 4th watch with identical doubling altitude stats, it’s hard to believe that someone has stats that is somewhat close to the GPX file loaded.

                          I can’t wait to get Suunto 9 Peak “snap to route” feature.

                          I stopped updating the forum since it was a dead end but here’s my stats in detail: https://forum.suunto.com/topic/5930/suunto-7-double-proposed-elevation-gain-6-6-trails

                          Phone: S22 Ultra, Android 12
                          Watch: Suunto 7
                          Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                          Brad_OlwinB pilleusP 2 Replies Last reply Reply Quote 0
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @eurohiker
                            last edited by Brad_Olwin

                            @eurohiker I am sorry for your issues, as I have stated before my S7 and now both of them (one test watch and a titanium model that I purchased) record nearly identical altitude to the S9, which I know is broadly correct. My elevation gains may be different than yours as most are large, we don’t have many small hills where I live. After 4 watches this is unlikely a watch issue. I do not believe the parts are of poor quality as my experience has been quite different. Let me know if there is anything I can do to help. You might try contacting @Dimitrios-Kanellopoulos if you have not already.

                            Here is an image of the GPX file that I did for my run and following are the stats from QS for the S7, I deleted the SA link as this was one of three watches I was wearing. The map overestimates this one, I typically get ~3000 feet gain.
                            7EED937A-49BC-4231-AF1A-E44D8082CB52.jpeg

                            815D471D-35A1-4569-8A00-BB9E172893EC.jpeg

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                            • pilleusP Offline
                              pilleus @eurohiker
                              last edited by pilleus

                              @eurohiker said in Suunto 7 Altitude Issues:

                              It’s most likely due to cheap GPS / Baro parts used in the Suunto 7 series or faulty algo software (pre and post April update)…

                              In this case every WearOS app must record the wrong ascent. You can test it with Ghostracer to check the accuracy of the S7. I never had any problems and very precise data on several S7 watches during the last year. And I did a lot of tests with the S7 and the Spartan Ultra to compare the recorded data. 👍

                              https://www.instagram.com/moves.are.life/
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                              • EgikaE Offline
                                Egika Platinum Member
                                last edited by

                                @eurohiker
                                I usually import tracks from GPS websites and their altitude information vary…
                                But I ne er get double the ascent. As mentioned my gf did, which changed after two times cleaning the baro hole.
                                Here two examples where my S7 recorded actually less than the pre-loaded gpx file.
                                DC4FC58C-B5B5-4632-8CF4-6B93F7A6C05D.png 144C9210-7425-4B77-8A6F-A5628E49715E.png 2DB96E6D-A71B-4A9E-AB21-7F9606AA938F.png

                                FD5A9DB8-380D-4785-9481-30F5F5759852.png
                                F57B4FBB-FE04-45EB-BE7E-7B58C5E29476.png
                                3924A3B8-CF6E-4947-8FD6-0FE2CE7056EF.png

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

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                                • E Offline
                                  eurohiker @Egika
                                  last edited by eurohiker

                                  @egika @Brad_Olwin extremely jealous.

                                  Dimitrios has done more than enough for me. I don’t want to bother him anymore.

                                  It is quite funny that is have an easy hike of 1000m and it says I did 2000m
                                  https://www.strava.com/activities/5349923765.
                                  GPX retrieved from AllTrails
                                  When I zoom in on the trail it looks like i barely touched the trail apparently.

                                  I’ll do a few baby tbrush brushes before my next trip this weekend and i’ll report back but it will be mainly flat where i’m going so even if the GPS bounces around it will be on the same altitude.

                                  Another question would be why would suunto be so quick to give me a new one when they could have tried to brush it (1 of them i didn’t brush myself) and sent it back? I wonder if they just look at the info i give then don’t bother to look at it which is good service but cuts into their margins.

                                  Phone: S22 Ultra, Android 12
                                  Watch: Suunto 7
                                  Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                                  1 Reply Last reply Reply Quote 0
                                  • aeroildA Offline
                                    aeroild Bronze Member @eurohiker
                                    last edited by

                                    @eurohiker Here’s a comparison between the altitude recorded by my Suunto 7 on a 8km run and altitude from the same route made on www.plotaroute.com On the gpx from plotatroute altitude is always overestimated. I have also made a table where I have checked the altitude data at the start, at each kilometer and at the end. Here I have also included the official data from the public map service www.lantmateriet.se. The Suunto 7 is spot on the official data! 🙂

                                    altitude.png suunto7-plotaroute-lantmateriet.png

                                    E 1 Reply Last reply Reply Quote 2
                                    • E Offline
                                      eurohiker @aeroild
                                      last edited by eurohiker

                                      @aeroild lucky, but i think it’s more of an issue when mountain hiking (which is what I mostly track for altitude) because even 1 meter away laterally can make a bit difference in altitude.

                                      For my runs and my bikes I don’t even look at the altitude because I typically only do those activities on flat land and everything around is roughly the same altitude so when it’s bouncing around it doesn’t miscalculate as much.

                                      Phone: S22 Ultra, Android 12
                                      Watch: Suunto 7
                                      Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                                      isaziI pilleusP 2 Replies Last reply Reply Quote 0
                                      • isaziI Offline
                                        isazi Moderator @eurohiker
                                        last edited by

                                        @eurohiker what does this mean? This is not how the barometer works 🙂

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        freeheelerF E 2 Replies Last reply Reply Quote 1
                                        • freeheelerF Offline
                                          freeheeler @isazi
                                          last edited by

                                          @isazi
                                          sounds like a setting I once saw in a gps: altitude from map

                                          living sideways

                                          isaziI 1 Reply Last reply Reply Quote 1
                                          • pilleusP Offline
                                            pilleus @eurohiker
                                            last edited by pilleus

                                            @eurohiker said in Suunto 7 Altitude Issues:

                                            because even 1 meter away laterally can make a bit difference in altitude.

                                            ???

                                            Barometric altitude is completely independent from GPS or being on a track or not. I often use barometer only (without GPS enabled) to record the ascent/altitude.

                                            https://www.instagram.com/moves.are.life/
                                            Suunto Vertical Black Lime
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