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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • tuxellaT Offline
      tuxella Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @dimitrios-kanellopoulos I had this issue twice: on the 30/03 and on the 09/03.

      On the 09/03 I wasn’t using the “new firmware” (which was released on the 30/03 AFAIK)

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @tuxella
        last edited by

        @tuxella I did open a bug report in any case… Something is wrong here.

        Strangely while I tested this I didn’t get this issue. so lets let the watch guys figure this out.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        tuxellaT 2 Replies Last reply Reply Quote 2
        • tuxellaT Offline
          tuxella Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @dimitrios-kanellopoulos Thank you

          1 Reply Last reply Reply Quote 1
          • L Offline
            Likarnik Bronze Member
            last edited by

            @Dimitrios-Kanellopoulos I had same issue two days ago, but I think never before (I ran quite a lot under that tunnel). I thought it was just a glitch before I saw this topic 🙂 Will it help with my link too?

            1 Reply Last reply Reply Quote 1
            • tuxellaT Offline
              tuxella Bronze Member @Dimitrios Kanellopoulos
              last edited by

              @dimitrios-kanellopoulos Did you have any news on this topic?

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @tuxella
                last edited by

                @tuxella unfortunately no atm. Did it happen again to you ?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                tuxellaT 2 Replies Last reply Reply Quote 0
                • tuxellaT Offline
                  tuxella Bronze Member @Dimitrios Kanellopoulos
                  last edited by

                  @dimitrios-kanellopoulos I didn’t run in a tunnel since, so it didn’t happen to me 🙂

                  D 1 Reply Last reply Reply Quote 1
                  • D Offline
                    ddausw @tuxella
                    last edited by

                    @tuxella
                    It Happens all the time to me, when I am Running through a Tunnel.

                    1 Reply Last reply Reply Quote 1
                    • tuxellaT Offline
                      tuxella Bronze Member @Dimitrios Kanellopoulos
                      last edited by

                      @dimitrios-kanellopoulos It happened again today: https://www.suunto.com/fr-fr/move/thomas430851/60e43ed24a1583244136b022

                      Firmware 2.16.26

                      tuxellaT 2 Replies Last reply Reply Quote 0
                      • tuxellaT Offline
                        tuxella Bronze Member @tuxella
                        last edited by

                        I realised this same tunnel is also on the Paris marathon path: https://storage-aso.lequipe.fr/ASO/egp/marathon-de-paris/mdp20-parcours-habille-200306-fr-bd.pdf (between km 26 and 27)

                        1 Reply Last reply Reply Quote 0
                        • tuxellaT Offline
                          tuxella Bronze Member @tuxella
                          last edited by

                          I extracted the raw info from the app and uploaded to QS here: https://quantified-self.io/user/JbyRpWWlliUl8tBDkpWbbh73h5B2/event/ZGqqKZigZa7IEonK37xA

                          1 Reply Last reply Reply Quote 0
                          • tuxellaT Offline
                            tuxella Bronze Member
                            last edited by

                            Things got a little better today with a new S9 Peak, but still not good. I ran through the tunnel twice, and it was counted twice only on the way back.

                            Here is the Suunto move URL: https://www.suunto.com/en-us/move/thomas430851/612e18e6ab2d1145375165cb

                            L 1 Reply Last reply Reply Quote 0
                            • L Offline
                              Likarnik Bronze Member @tuxella
                              last edited by

                              Any news on this issue? I just ran through a tunnel first time since spring and got wrong distance/pace. Fw is latest.

                              1 Reply Last reply Reply Quote 1
                              • tuxellaT Offline
                                tuxella Bronze Member
                                last edited by

                                I just ran the same route in Paris with the latest firmware on the S9P (2.18.18) and everything looks fine: https://www.suunto.com/fr-fr/move/thomas430851/6153018b2e43996eb53f2b0b

                                @Dimitrios-Kanellopoulos Do you know if there was a fix recently or if this issue could appear again?

                                Regards

                                L 2 Replies Last reply Reply Quote 1
                                • L Offline
                                  Likarnik Bronze Member @tuxella
                                  last edited by

                                  @tuxella nice, tnx for info, I’ll try it too!

                                  1 Reply Last reply Reply Quote 0
                                  • L Offline
                                    Likarnik Bronze Member @tuxella
                                    last edited by

                                    @tuxella hm, not for me. Tried yesterday and distance is better, but I still got two spikes in pace when I was in tunnel (just after gps was back) and a new PR on 400m - not true. I have 60 runs on this exact route (and even more if I count other runs thru that tunnel) and only after March update this spike appears.

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @Likarnik
                                      last edited by

                                      @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      L 1 Reply Last reply Reply Quote 0
                                      • L Offline
                                        Likarnik Bronze Member @Dimitrios Kanellopoulos
                                        last edited by Likarnik

                                        @dimitrios-kanellopoulos this option, right after syncing activity?

                                        Posnetek zaslona 2021-09-30 114844.jpg

                                        I’ll try to reproduce in the evening, thank you.

                                        1 Reply Last reply Reply Quote 1
                                        • tuxellaT Offline
                                          tuxella Bronze Member
                                          last edited by

                                          It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

                                          (I sent logs to Suunto)

                                          1 Reply Last reply Reply Quote -1
                                          • tuxellaT Offline
                                            tuxella Bronze Member
                                            last edited by

                                            Today was a bad day for my watch (S9P) : the tunnel was counted twice

                                            https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

                                            1 Reply Last reply Reply Quote 0
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