• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Suunto 9 Baro crashes before saving run activity

Scheduled Pinned Locked Moved Suunto 9
10 Posts 5 Posters 372 Views 5 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • R Offline
    Reza Behnam
    last edited by 21 Jul 2021, 01:22

    After updating SB9 software to 2.16.26, it started crashing (not every time) at the end of the outdoor runs and few indoor runs. It doesn’t happen during other activities, and since I use Stryd for both activities, I wonder if it contributes? The activity shows up at the Suunto app after pairing the watch though. Still, it usually misses calories, TSS data and distance looks less than what was observed before ending the activity. I wonder if anyone else has experienced something like that.
    Thanks

    T I D 3 Replies Last reply 21 Jul 2021, 03:50 Reply Quote 0
    • T Offline
      TyreseJ4 @Reza Behnam
      last edited by 21 Jul 2021, 03:50

      @reza-behnam Just curious, when did 2.16.26 come out? When (as in date) did you update your watch? I’ve never had an issue like this.

      R 1 Reply Last reply 21 Jul 2021, 10:07 Reply Quote 0
      • I Offline
        isazi Moderator @Reza Behnam
        last edited by 21 Jul 2021, 07:39

        @reza-behnam I use Stryd every run so it should not be that. Using any S+?

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        R 1 Reply Last reply 21 Jul 2021, 10:12 Reply Quote 0
        • R Offline
          Reza Behnam @TyreseJ4
          last edited by 21 Jul 2021, 10:07

          @tyresej4 Software released June 2021
          https://www.suunto.com/en-us/Support/Software-updates/Release-notes/suunto-9/

          1 Reply Last reply Reply Quote 1
          • R Offline
            Reza Behnam @isazi
            last edited by 21 Jul 2021, 10:12

            @isazi thanks for the response, I use S not S plus. I agree it is a weird issue since it happens randomly. I did hard reset the watch but didn’t resolve the problem.

            D I 2 Replies Last reply 21 Jul 2021, 10:36 Reply Quote 0
            • D Offline
              DMytro @Reza Behnam
              last edited by 21 Jul 2021, 10:36

              @reza-behnam there is suunto plus submenu on your s9B where you can specify some additional data before a workout. That’s what @isazi was referring to.

              R 1 Reply Last reply 21 Jul 2021, 11:10 Reply Quote 0
              • I Offline
                isazi Moderator @Reza Behnam
                last edited by 21 Jul 2021, 10:38

                @reza-behnam this should not happen, I would suggest to also contact support because there may be something wrong with your watch.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                1 Reply Last reply Reply Quote 1
                • R Offline
                  Reza Behnam @DMytro
                  last edited by 21 Jul 2021, 11:10

                  @dmytro Thank you all for your input.

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Reza Behnam
                    last edited by 21 Jul 2021, 18:04

                    @reza-behnam if it happens again :

                    Shortly after the run connect your watch to suuntolink.

                    After the sync press send logs.

                    Paste the I’d you were given here at a post.

                    I’ll be able then to pass this issue to the team.

                    I haven’t heard this or seen this for a lot of time

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    R 1 Reply Last reply 21 Jul 2021, 19:31 Reply Quote 0
                    • R Offline
                      Reza Behnam @Dimitrios Kanellopoulos
                      last edited by 21 Jul 2021, 19:31

                      @dimitrios-kanellopoulos Thank you so much, I really appreciate your help.

                      1 Reply Last reply Reply Quote 1
                      6 out of 10
                      • First post
                        6/10
                        Last post

                      Suunto Terms | Privacy Policy

                        This community forum collects and processes your personal information.
                        consent.not_received