Synchronisation Steps & calories

[Cornelius Clemens]

Hey!

I realised today that for 3 months the Suunto App did not synchronise steps and calorie count tracked by the watch. I already did the following:

• Disconnected Watch with App and reconnected
• synchronised again
• reinstalled app

any more advise?

BR

[Cornelius Clemens]

It does though snychronise all activities and i see the stepcounter & calories on the watch

[isazi]

@cornelius-clemens usually reinstalling the app works (it does not give you the data from the past, but from that moment on data is saved), but if you already tried I would not know what else. Maybe contact support too.

[Cornelius Clemens]

@isazi thx for your reply. will do!