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    Watch UNUSABLE since last update

    Scheduled Pinned Locked Moved Spartan
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    • Mff73M Online
      Mff73 @Lord_Ru_1979
      last edited by Mff73

      @lord_ru_1979 said in Watch UNUSABLE since last update:

      @mff73 how can I downgrade to previous version? I have tried to replace the firmware file in the folder but it is not working

      before downgrading, try to drag’n drop the current FW zip file (still zipped) like @sartoric wrote (on the Suuntolink Gear icon)

      Which Windows version do you have ? W7 ? W10 ?

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      L 1 Reply Last reply Reply Quote 0
      • L Offline
        Lord_Ru_1979 @Mff73
        last edited by

        @mff73 win10. Link to download current image seems broken:

        73f023d3-1e67-41ba-85fd-3d915e3f7a39-image.png

        Mff73M L 2 Replies Last reply Reply Quote 0
        • Mff73M Online
          Mff73 @Lord_Ru_1979
          last edited by

          @lord_ru_1979 said in Watch UNUSABLE since last update:

          @mff73 win10. Link to download current image seems broken:

          73f023d3-1e67-41ba-85fd-3d915e3f7a39-image.png

          there is an error in the link (double // instead of one).
          use this
          http://firmware.geo.movescount.com/production/Brighton-fw_2.8.32.8351-A.zip

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

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          • L Offline
            Lord_Ru_1979 @Lord_Ru_1979
            last edited by

            @lord_ru_1979 same result, after the reset I always end in this screen: 22370a16-568b-46b5-bcc6-bbc9de68e60e-image.png

            and watch saying “Tap to toggle view”, that is an action I can’t do as screen does not work.

            What else can I do?

            Thaks in advance,

            Ruben

            Mff73M L 2 Replies Last reply Reply Quote 0
            • Mff73M Online
              Mff73 @Lord_Ru_1979
              last edited by

              @lord_ru_1979
              aie !
              eventually try with previous FW version (it should downgrade, and maybe force things to happen).
              After that, i won’t be anymore ideas 😞 and waiting for Gurus to help further).

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

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              • L Offline
                Lord_Ru_1979 @Lord_Ru_1979
                last edited by Lord_Ru_1979

                @Mff73 don’t worry, I appreciate very much your time and your help. I have unistalled completely suuntolink, I will install again and try with latest. In order to try with previous, what should I do? Just drag and drop in suuntolink folder? Which is the procedure?

                Regards,

                Mff73M 1 Reply Last reply Reply Quote 0
                • Mff73M Online
                  Mff73 @Lord_Ru_1979
                  last edited by

                  @lord_ru_1979
                  you download firmware zip file from the link http://firmware.geo.movescount.com/production/Brighton-fw_2.8.32.8351-A.zip
                  or the previous version
                  http://firmware.geo.movescount.com/production/Brighton-fw_2.8.24.8046-A.zip

                  you don’t unzip this file. You plug your watch to computer, and once detected, you drag the zip file from windows explorer to the suuntolink gear icon
                  34854f7a-6274-4262-8be4-f272ad552a6a-image.png
                  And you wait and see.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

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                  • L Offline
                    Lord_Ru_1979
                    last edited by Lord_Ru_1979

                    Nothing is working, I have tried every option, I always end like this:

                    4768b6ca-7319-4910-b7cd-22b74160603f-image.png

                    😥

                    Thanks for your help, only option now I have is Service Center and pay for something Suunto has broken in my watch…

                    Regards and thanks again

                    isaziI ? EgikaE 3 Replies Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @Lord_Ru_1979
                      last edited by

                      @lord_ru_1979 said in Watch UNUSABLE since last update:

                      Thanks for your help, only option now I have is Service Center and pay for something Suunto has broken in my watch…

                      I found very unlikely Suunto has broken anything, considering your last software update was in January 2020 and today, if I am not mistaken, is August 2021.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

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                      • ? Offline
                        A Former User @Lord_Ru_1979
                        last edited by

                        @lord_ru_1979 said in Watch UNUSABLE since last update:

                        Nothing is working, I have tried every option, I always end like this:

                        4768b6ca-7319-4910-b7cd-22b74160603f-image.png

                        😥

                        Thanks for your help, only option now I have is Service Center and pay for something Suunto has broken in my watch…

                        Regards and thanks again

                        What windows version are you using? I think there was something regarding Windows versions prior to 10, but someone can correct me

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                        • L Offline
                          Lord_Ru_1979 @isazi
                          last edited by

                          @isazi watch was working PERFECTLY until I connected it to Suuntolink and I saw how it was updated

                          isaziI 1 Reply Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @Lord_Ru_1979
                            last edited by

                            @lord_ru_1979 and yet, there was no Spartan update this year, nor last year. In fact, if you are getting updates for your Spartan, lots of users want to know your secret 🙂

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

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                            • EgikaE Offline
                              Egika Platinum Member @Lord_Ru_1979
                              last edited by

                              @lord_ru_1979 Have you tried it on a different laptop? I have had issues with one of my PCs and found a different HW solved it.

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - TI Canary - Titanium Courtney

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