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    S9 change to Ultra mode during run - low battery - No GPS data from then on

    Scheduled Pinned Locked Moved Suunto 9
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    • zadowZ Offline
      zadow @BradWeber
      last edited by

      @bradweber +1
      happend same to me. Few times, when switching between Performace and Endurance mode, at certain point, GPS is not longer recorded, even if Performance mode is turned on again.
      Same as you, happened to me on ultra maraton last weekend, but I noticed strange behaviour after 4 km, so I restarted activity with Perfomance mode and charged it in the middle of the race.

      Suunto S9 Baro Titanium, Ironman l.e.
      Suunto Smart Sensor
      Wahoo Tickr FIT
      Hammerhead Karoo 2

      Swim Ride Run Rest Repeat

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      • isaziI Offline
        isazi Moderator
        last edited by

        This is bad, I will try to do some testing if there is a way to reproduce this so I can fill in a bug with Suunto. Or if you can reproduce the issue, send the logs and let me know.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        B zadowZ 2 Replies Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @BradWeber
          last edited by

          @bradweber Agree, this is bad, I tested the modes and they worked for me a week ago but did not switch modes. I will test this weekend on some long hike/runs.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 1
          • B Offline
            BradWeber @isazi
            last edited by

            @isazi : Is there some way to dump the raw gps data from the watch and not use Suunto App? The last 1km splits (from km143-177) are recorded (time and distance) so possibly some gps must be recorded too. I forgot to turn the watch off at km172. I tried exporting the fit, gpx track, gpx workout and all dont show the gps track from the last 34km or so. Is there some way to postprocess this to show it? Thanks. Maybe somebody that works for Suunto knows this.

            Mff73M 2 Replies Last reply Reply Quote 1
            • Mff73M Online
              Mff73 @BradWeber
              last edited by Mff73

              @bradweber
              here https://forum.suunto.com/post/33052
              or
              here https://forum.suunto.com/post/86681

              only with Android phone with SA.

              this should be the raw data of the watch sent to SA.

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

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              • Mff73M Online
                Mff73 @BradWeber
                last edited by

                @bradweber
                would you share the SA fit file of this UTMB (congrats to have finish it, even if the gps track doesn’t show the same 🙂 ) ?

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                B 1 Reply Last reply Reply Quote 0
                • MiniForkliftM Offline
                  MiniForklift Platinum Member
                  last edited by

                  Agree that this is not good, but just wanted to say congratulations and express the fact that I am in awe. You must be an absolute beast to get round and finish, huge respect to you !!

                  SV Titanium Solar Forest

                  1 Reply Last reply Reply Quote 1
                  • B Offline
                    BradWeber @Mff73
                    last edited by

                    @mff73 Sure. Here it is. I exported it from the SA. 612c8b67bc1bd54ce512356d.fit

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • Mff73M Online
                      Mff73 @BradWeber
                      last edited by

                      @bradweber
                      do you have any chance to find the raw data stored in your android phone (if you have android 🤞 ) ?
                      effectively, at around 160km, fit file doesn’t contain any GPS point, nor altitude.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      B 1 Reply Last reply Reply Quote 0
                      • zadowZ Offline
                        zadow @isazi
                        last edited by

                        @isazi Well, I can provide fit files from the activities where this happend. I am not sure whether that would be of any help. However, if so, I’ll export them.

                        Suunto S9 Baro Titanium, Ironman l.e.
                        Suunto Smart Sensor
                        Wahoo Tickr FIT
                        Hammerhead Karoo 2

                        Swim Ride Run Rest Repeat

                        isaziI 1 Reply Last reply Reply Quote 1
                        • isaziI Offline
                          isazi Moderator @zadow
                          last edited by

                          @zadow Suunto is now aware of the issue and testers will test. If you activities are public you can send me the SA links and I’ll forward them to Suunto.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          zadowZ 1 Reply Last reply Reply Quote 0
                          • zadowZ Offline
                            zadow @isazi
                            last edited by

                            @isazi here is one link from hiking in July.

                            https://www.suunto.com/move/zadow/60f6ea0c008d031e9b6dcd91

                            Afyer 1hour and 15 minutes I switched to Endurance mode and it is clearly visible that nothing is recorded till 04:55 when I switched to Performance mode again. Seems like the watch was paused all that time. For sure they was nit.

                            Suunto S9 Baro Titanium, Ironman l.e.
                            Suunto Smart Sensor
                            Wahoo Tickr FIT
                            Hammerhead Karoo 2

                            Swim Ride Run Rest Repeat

                            zadowZ 1 Reply Last reply Reply Quote 1
                            • zadowZ Offline
                              zadow @zadow
                              last edited by

                              @zadow just one more, where I noticed the problem for the first time.

                              https://www.suunto.com/move/zadow/60e1d04631aa903eed9c9e54

                              First 8 hours are recorded, last hour, when I switched to Endurance is not recorded in GPS, but the time and elevation was recorded correctly.

                              Suunto S9 Baro Titanium, Ironman l.e.
                              Suunto Smart Sensor
                              Wahoo Tickr FIT
                              Hammerhead Karoo 2

                              Swim Ride Run Rest Repeat

                              1 Reply Last reply Reply Quote 1
                              • B Offline
                                BradWeber @Mff73
                                last edited by

                                @mff73 I’m currently using an Iphone. 😞 I’ll see if I can get it working on my old Android phone and capture the raw data. Thanks

                                Mff73M 1 Reply Last reply Reply Quote 0
                                • Mff73M Online
                                  Mff73 @BradWeber
                                  last edited by

                                  @bradweber
                                  it seems that issue is known now by Suunto, so you could eventually just share your SA UTM activity link, for them to have more data. So try to get yourself watch raw data may not help Suunto more, i think 😉

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  B 1 Reply Last reply Reply Quote 0
                                  • B Offline
                                    BradWeber @Mff73
                                    last edited by

                                    @mff73 Here is the SA link :https://www.suunto.com/move/brad370661/612c8b67bc1bd54ce512356d

                                    Let me know if it works. Thanks. You can see from km149-177 there is pace data but no gps-location data.

                                    B 1 Reply Last reply Reply Quote 0
                                    • B Offline
                                      BradWeber @BradWeber
                                      last edited by

                                      @bradweber Can somebody share this with Suunto? I hope it’s possible to recover the rest of my gps track. Thanks.

                                      sartoricS isaziI 2 Replies Last reply Reply Quote 0
                                      • sartoricS Offline
                                        sartoric Moderator @BradWeber
                                        last edited by sartoric

                                        @bradweber
                                        You can alway ask suunto support … for support 😄

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.2.5 beta
                                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                                        • isaziI Offline
                                          isazi Moderator @BradWeber
                                          last edited by

                                          @bradweber Suunto is now aware of the issue, but they need logs to act, so if anyone can reproduce this and send logs it will be more than appreciated, otherwise fixing it will be a problem.

                                          As for the track in your particular case, I don’t think that was recorded because of this bug. You can try contact support.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          B 1 Reply Last reply Reply Quote 0
                                          • B Offline
                                            BradWeber @isazi
                                            last edited by

                                            @isazi Thanks a lot. I’ll get in touch with them. Thanks for the help!

                                            isaziI 1 Reply Last reply Reply Quote 0
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