Alarm doesn't turn on the backlight

[isazi]

@stas-varazhbit Android or iOS?

[ist-1973]

@stas-varazhbit Checked. My alarm clock does not always turn on the backlight.

[Stas Varazhbit]

@isazi iOS

[Bogdan1921]

I had the same issue, but after I’ve made a full factory reset I’ve noticed that the alarm is working properly.

[isazi]

@stas-varazhbit said in Alarm doesn't turn on the backlight:

@isazi iOS

Should be (I do not have iOS):

Go to profile and scroll down full and you will see a button that says send logs

[MdzOtt]

@stas-varazhbit I had the same (similar?) problem this morning with S9B. The watch sounded the alarm , but the screen remained blank, despite my pressing various buttons (I cannot say that i pressed them in any specific order - i was half asleep (:-).

[freeheeler]

@bogdan1921 said in Alarm doesn't turn on the backlight:

after I’ve made a full factory reset

you’re crazy, I bet you spent the entire evening setting up all your customized sport modes one by one since we don’t have a setup backup…

half-serious joke aside… I did not experience an issue with my backlight recently, the watch might have found its center again and works fine in this regard.
knock on wood it remains like that

[Bogdan1921]

@freeheeler

This is a good exercise for mind and soul

[isazi]

Suunto has an open ticket for this, and some people send logs already, so no need to send more logs for now. Hopefully it will be fixed soon.

[MdzOtt]

@mdzott definitely, no backlight when the alarm sounds. Verified with a white background and black, so this is not the issue (i guess, the update is).

[safari]

I recently faced a situation like this:
I snooze in the morning after the alarm goes off. When the 2nd alarm goes off, even though I press all the buttons, the alarm goes off, but the screen does not light up.
It returns to normal after a while.
arm wake is also on.
in the morning it gets hard to see the screen in the dark