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    S9B Guides are not syncying from SA to watch

    Scheduled Pinned Locked Moved Suunto 9
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    • zadowZ Offline
      zadow
      last edited by zadow

      Dears, I am referring to the same problem as was discussed here and was marked as Solved once. However, I am facing same issue in last few weeks. Guides from SA are not synced to watch. I am using TP to create guides (structured workouts). Sync between TP and SA, is flawless and immediate. However, guides are then not pushed to watch. I tried soft restart of watch. Manualy create guide in SA, pin/unpin guide and complete reinstall of SA. None of these steps helped to resolve the problem.
      Does anyone have any tip or trick how to solve this?

      Firmware in watch is latest one.
      SA version is 4.86.2 (4086002) - Beta
      Thanks!

      Suunto S9 Baro Titanium, Ironman l.e.
      Suunto Smart Sensor
      Wahoo Tickr FIT
      Hammerhead Karoo 2

      Swim Ride Run Rest Repeat

      Mff73M 1 Reply Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @zadow
        last edited by

        @zadow
        i don’t really know, but isn’t there a limited number of guides in watch ? maybe you just reach this limit if it exists ?
        if not, i let other experts try to help

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        zadowZ 1 Reply Last reply Reply Quote 0
        • zadowZ Offline
          zadow @Mff73
          last edited by zadow

          @Mff73 Well, thanks, but I am aware about the limit. That are 15 guides in watch and maximum 3 pinned. None of these is the case. In my case, there are 4 in the watch and no one pinned. Currently it is completely out of sync. Those which are in watch and I can see them via Guides menu within Exercise menu, they are not shown in SA. SA is showing that no Guide is synced to watch at the moment. Doesn’t matter how much and how often I refresh…

          Suunto S9 Baro Titanium, Ironman l.e.
          Suunto Smart Sensor
          Wahoo Tickr FIT
          Hammerhead Karoo 2

          Swim Ride Run Rest Repeat

          zadowZ 1 Reply Last reply Reply Quote 0
          • zadowZ Offline
            zadow @zadow
            last edited by zadow

            Well, I did a hard reset two days ago. I am observing the watch from then and so far it seems that guides are being pushed to the watch as they are planned in calendar and old ones are removed regularly.
            The drawback is that I lost all my custom sport modes, as there is no option to back up them. However more important is that it seems that hard reset solved it.

            Suunto S9 Baro Titanium, Ironman l.e.
            Suunto Smart Sensor
            Wahoo Tickr FIT
            Hammerhead Karoo 2

            Swim Ride Run Rest Repeat

            Mff73M 1 Reply Last reply Reply Quote 0
            • Mff73M Offline
              Mff73 @zadow
              last edited by

              @zadow
              Good news.
              And yes, a backup system would accelerate the usage of hard reset in case of unsolvable issues.
              But, it would require that backup restore do not reintroduce the bug or any new one.
              But it would be very nice…

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              zadowZ 1 Reply Last reply Reply Quote 0
              • zadowZ Offline
                zadow @Mff73
                last edited by zadow

                Dears, I just wanted to confirm that after longer observation period, it seems that hard reset solved this issue. Guides are being loaded to watch and removed from watch exactly as they are planned in the SA calendar.

                Suunto S9 Baro Titanium, Ironman l.e.
                Suunto Smart Sensor
                Wahoo Tickr FIT
                Hammerhead Karoo 2

                Swim Ride Run Rest Repeat

                1 Reply Last reply Reply Quote 1
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