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Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • D Online
    Dimitrios Kanellopoulos Community Manager
    last edited by 21 Aug 2018, 15:16

    The issue regarding the HR is reported as well and I think it’s fixed in the one testing atm

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    A 3 Replies Last reply 21 Aug 2018, 18:46 Reply Quote 0
    • A Offline
      Akos Hajas @Dimitrios Kanellopoulos
      last edited by 21 Aug 2018, 18:46

      @Dimitrios-Kanellopoulos thank you 👍

      1 Reply Last reply Reply Quote 0
      • A Offline
        Akos Hajas @Dimitrios Kanellopoulos
        last edited by 24 Aug 2018, 12:01

        @Dimitrios-Kanellopoulos did they fixed the HR now with the update 1.2.1 (6332)?

        1 Reply Last reply Reply Quote 1
        • A Offline
          Akos Hajas @Dimitrios Kanellopoulos
          last edited by 24 Aug 2018, 15:07

          @Dimitrios-Kanellopoulos after the update today still the same issue…;(
          1_1535123209602_54E4982B-FAEA-4A07-9FD5-7D1814BBD2F6.jpeg 0_1535123209602_E4613F8E-564F-4471-BBC5-ABCFB7CEDDC7.jpeg

          D 1 Reply Last reply 24 Aug 2018, 16:26 Reply Quote 0
          • D Online
            Dimitrios Kanellopoulos Community Manager @Akos Hajas
            last edited by 24 Aug 2018, 16:26

            @akoshajas just double checking. Is this belt or ohr ?

            To report this one more time

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            A 1 Reply Last reply 24 Aug 2018, 16:38 Reply Quote 0
            • A Offline
              Akos Hajas @Dimitrios Kanellopoulos
              last edited by 24 Aug 2018, 16:38

              @Dimitrios-Kanellopoulos this is belt…
              Spartan Sport HR
              iPhone 7 plus
              iOS latest version

              D 1 Reply Last reply 25 Aug 2018, 07:01 Reply Quote 0
              • D Online
                Dimitrios Kanellopoulos Community Manager @Akos Hajas
                last edited by 25 Aug 2018, 07:01

                @akoshajas and a new excersise made after updating and syncing right ?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                A 1 Reply Last reply 25 Aug 2018, 08:37 Reply Quote 0
                • A Offline
                  Akos Hajas @Dimitrios Kanellopoulos
                  last edited by 25 Aug 2018, 08:37

                  @Dimitrios-Kanellopoulos yes…the new excersise after updating and syncing…later I did another one it was only 46 minutes and here was the average HR corret but Max HR was off…1_1535186192336_25B03BCA-A079-415F-8E7B-6C951BC609D7.jpeg 0_1535186192335_CDF21C08-0F39-44AC-B73C-A91EAEFF8945.jpeg

                  M 1 Reply Last reply 25 Aug 2018, 10:07 Reply Quote 0
                  • M Online
                    Marius Jacobsen Eggerud Silver Members @Akos Hajas
                    last edited by Marius Jacobsen Eggerud 25 Aug 2018, 10:07

                    It’s unbelievable that this is the new supported app for the Spartans and the S9. Still a long way to go before the basics are in place.

                    Suunto Ambit 3
                    Suunto Spartan Ultra
                    Suunto Race Ti

                    J 1 Reply Last reply 25 Aug 2018, 10:46 Reply Quote 2
                    • J Offline
                      Jani Kaikkonen Bronze Member @Marius Jacobsen Eggerud
                      last edited by 25 Aug 2018, 10:46

                      @Marius-Jacobsen-Eggerud indeed. And as the new features in beta are blocking Suuntolink, there is actually no way to test these new features, if you still want to see the correct data of your training. I haven’t tested the route planning nor the sport mode customization in SA because of that, and it’s both frustrating and sad.

                      L 1 Reply Last reply 25 Aug 2018, 11:10 Reply Quote 1
                      • L Offline
                        Luís Pinto Platinum Member @Jani Kaikkonen
                        last edited by 25 Aug 2018, 11:10

                        @Jani-Kaikkonen @Marius-Jacobsen-Eggerud It’s the reason for brands like G and P have so many customers. Software.
                        With vantage Polar will pull out a new app (not beta) in September. Previous features and new ones are there, new UI. Today is crucial to bring a unified product, a unified ecosystem.

                        Actually i don’t see this in Suunto. There is Movescount web, Sports tracker, Movescount app, Suunto app. What a confusion.The only good is web.

                        Playing with numbers up and down is not the way. Now even zones are not present in this new beta version…
                        1_1535195403113_Image-2.jpg 0_1535195403112_Image-1.jpg

                        SR
                        Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                        S 1 Reply Last reply 25 Aug 2018, 13:02 Reply Quote 3
                        • S Offline
                          Shrek3k @Luís Pinto
                          last edited by 25 Aug 2018, 13:02

                          @Luís-Pinto said in Suunto App:

                          @Jani-Kaikkonen @Marius-Jacobsen-Eggerud It’s the reason for brands like G and P have so many customers. Software.
                          With vantage Polar will pull out a new app (not beta) in September. Previous features and new ones are there, new UI. Today is crucial to bring a unified product, a unified ecosystem.

                          Actually i don’t see this in Suunto. There is Movescount web, Sports tracker, Movescount app, Suunto app. What a confusion.The only good is web.

                          Already mentioned several times in this forum, not exactly sticking to the “this forum is currently only about SA-beta”, but nevertheless - and rather unfortunately - IMO absolutely right and concise description.

                          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                          OS - Android 15/Pixel Pro 7

                          1 Reply Last reply Reply Quote 0
                          • D Online
                            Dimitrios Kanellopoulos Community Manager
                            last edited by 25 Aug 2018, 15:03

                            I am sorry to say so, but I 100% agree with you guys 😞

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            A 1 Reply Last reply 25 Aug 2018, 15:21 Reply Quote 1
                            • A Offline
                              Akos Hajas @Dimitrios Kanellopoulos
                              last edited by 25 Aug 2018, 15:21

                              @Dimitrios-Kanellopoulos my new exercise today…average HR and Max HR WAY OFF and plus recovery time is also off !!!1_1535210413327_3833F7A1-5321-416A-8EF6-BE0E7D26A40F.jpeg 0_1535210413327_4A2EDD38-E023-4ED4-9F5A-839FBD8B5B42.jpeg 0_1535210471678_71F2E455-9FBC-441F-8200-B32A220B1815.jpeg

                              L 1 Reply Last reply 25 Aug 2018, 15:31 Reply Quote 0
                              • L Offline
                                Luís Pinto Platinum Member @Akos Hajas
                                last edited by 25 Aug 2018, 15:31

                                @akoshajas Even beta apps are tested before release, or not? Why these persistent errors? How we will get new features if basic issues are not solved?.. 😞

                                SR
                                Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                                1 Reply Last reply Reply Quote 0
                                • D Online
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 25 Aug 2018, 15:37

                                  At some point this was ok.

                                  Then it broke at the latest releases.

                                  @Luís-Pinto weren’t you among the people who wanted fast updates on beta ? We can pull back to latest release for example. Let’s not start this way.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  L S 2 Replies Last reply 25 Aug 2018, 15:43 Reply Quote 0
                                  • L Offline
                                    Luís Pinto Platinum Member @Dimitrios Kanellopoulos
                                    last edited by 25 Aug 2018, 15:43

                                    @Dimitrios-Kanellopoulos Me? are you joking? I prefer reviewed betas. We notes very quickly when errors are here. Developers don’t? You don’t answer my questions.

                                    SR
                                    Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                                    D 1 Reply Last reply 25 Aug 2018, 15:52 Reply Quote 0
                                    • D Online
                                      Dimitrios Kanellopoulos Community Manager @Luís Pinto
                                      last edited by 25 Aug 2018, 15:52

                                      @Luís-Pinto yes we do, but for example I don’t have this issue. Beta versions are tested at least 2 weeks.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        SlaSh Platinum Member @Dimitrios Kanellopoulos
                                        last edited by SlaSh 25 Aug 2018, 19:43

                                        @Dimitrios-Kanellopoulos what is worst that for some it is broken, for some it is not, I get correct HR values for my workouts… it is nightmare to troubleshoot random issue…

                                        D 1 Reply Last reply 26 Aug 2018, 08:33 Reply Quote 1
                                        • D Online
                                          Dimitrios Kanellopoulos Community Manager @SlaSh
                                          last edited by 26 Aug 2018, 08:33

                                          @SlaSh exactly. However its bad. Nothing else. Its not almost a year I personally have the app on my phone (android ) and still the freaking data.

                                          My vacation end in one week…

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 0
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