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Can't upload multi day / 83 hour activity to Suunto App

Scheduled Pinned Locked Moved Suunto Vertical
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  • D Offline
    dreamer_ @Martin C
    last edited by dreamer_ 25 Jun 2024, 07:35

    Can we know how has it been fixed? As far as I know the difference with the S9B is that the Vertical can store the data on a very long run. And, of course, the app can also store that data.
    But the sync between the watch and the app seems to fail just for only that long activity.

    @Martin-C there’s not many people that does these kind of races. Your activity in August is a very valuable data for us and Suunto to know if there’s something there or if everything is ok. Please, it would be very interesting if you can keep us posted with your feedback in any case.

    M 2 Replies Last reply 25 Jun 2024, 14:27 Reply Quote 2
    • M Offline
      Martin C Bronze Member @dreamer_
      last edited by 25 Jun 2024, 14:27

      @dreamer_ I really hope there are no issues with uploading my next multi day in August but will update on here either way.

      Thanks again for referring me to this forum.

      Martin

      1 Reply Last reply Reply Quote 2
      • P Offline
        pavel.samokha @Martin C
        last edited by 25 Jun 2024, 14:46

        @Martin-C said in Can't upload multi day / 83 hour activity to Suunto App:

        What was the issue and how do I keep this from happening at my next multi day in August?

        Some iOS/Cloud hiccup, I will take care so it won’t happen again

        Opinions expressed are solely my own and do not express the views or opinions of my employer

        M S 2 Replies Last reply 25 Jun 2024, 15:36 Reply Quote 11
        • M Offline
          Martin C Bronze Member @pavel.samokha
          last edited by 25 Jun 2024, 15:36

          @pavel-samokha Again, a huge thank you, much appreciated!

          1 Reply Last reply Reply Quote 1
          • J Offline
            Jeffrey Tillack Bronze Member @Martin C
            last edited by 26 Jun 2024, 04:10

            @Martin-C did u have the Baro in Tour mode? (I have a Baro and love it)

            Suunto 7
            Suunto 9 Baro
            Garmin Instinct
            Garmin Forerunner 245M
            Polar M200 (retired)
            Coros Pace (retired)

            M 1 Reply Last reply 26 Jun 2024, 20:57 Reply Quote 0
            • M Offline
              Martin C Bronze Member @Jeffrey Tillack
              last edited by 26 Jun 2024, 20:57

              @Jeffrey-Tillack For this run (Tahoe 200) I used my new Vertical in endurance mode. Last year, for Cocodona 250, I used my Baro 9 in performance mode and charged on the go with a usb battery pack every 24 hours or so to keep it going. That run never uploaded and I was never able to get tech support. The data remained on the watch until it was lost in an automatic software update.

              K 1 Reply Last reply 27 Jun 2024, 10:57 Reply Quote 0
              • S Offline
                stromdiddily Gold Members @pavel.samokha
                last edited by 26 Jun 2024, 23:56

                @pavel-samokha said in Can't upload multi day / 83 hour activity to Suunto App:

                @Martin-C said in Can't upload multi day / 83 hour activity to Suunto App:

                What was the issue and how do I keep this from happening at my next multi day in August?

                Some iOS/Cloud hiccup, I will take care so it won’t happen again

                legend

                Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                1 Reply Last reply Reply Quote 3
                • K Offline
                  kriskus Bronze Member @Martin C
                  last edited by 27 Jun 2024, 10:57

                  @Martin-C And how was battery consumption during these 83hrs? Did you use an external HR sensor, the watch’s built-in oHR or no HR measurements at all? And also I believe maps were not accessible there, but did you use the breadcrumb navigation?

                  M 1 Reply Last reply 27 Jun 2024, 17:30 Reply Quote 0
                  • M Offline
                    Martin C Bronze Member @kriskus
                    last edited by 27 Jun 2024, 17:30

                    @kriskus battery life was good, if I recall correctly, I still had a little over 20% when I finished (started fully charged). I only used the watch to record the activity and data. I used the Gaia app on my phone for navigation when needed (rarely). I did not use an external HR sensor.

                    S 1 Reply Last reply 27 Jun 2024, 17:41 Reply Quote 4
                    • S Offline
                      stromdiddily Gold Members @Martin C
                      last edited by 27 Jun 2024, 17:41

                      @Martin-C said in Can't upload multi day / 83 hour activity to Suunto App:

                      @kriskus battery life was good, if I recall correctly, I still had a little over 20% when I finished (started fully charged). I only used the watch to record the activity and data. I used the Gaia app on my phone for navigation when needed (rarely). I did not use an external HR sensor.

                      That’s pretty incredible

                      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        Martin C Bronze Member @dreamer_
                        last edited by Martin C 17 Aug 2024, 14:03

                        @dreamer_ Updating as promised: I completed a multi day race on 09AUG2024 for a total of 68hrs and 10 minutes and used my Suunto Vertical in endurance mode to record from start to finish. I was able to upload with a bit of delay, may have been due to poor cell reception in remote area. Another big one coming up in October and will follow up again.

                        Thanks, Martin

                        D 1 Reply Last reply 17 Aug 2024, 15:30 Reply Quote 2
                        • D Offline
                          dreamer_ @Martin C
                          last edited by dreamer_ 17 Aug 2024, 15:30

                          @Martin-C thanks a lot for the update and congrats for completing the race 😉

                          M 1 Reply Last reply 17 Aug 2024, 16:22 Reply Quote 0
                          • M Offline
                            Martin C Bronze Member @dreamer_
                            last edited by 17 Aug 2024, 16:22

                            @dreamer_ no problem, thank you!

                            1 Reply Last reply Reply Quote 1
                            • M Offline
                              Martin C Bronze Member
                              last edited by 20 Oct 2024, 14:26

                              One more update, as promised:

                              I completed MOAB 240 in just under 106 hours this past week, using my Suunto Vertical in endurance mode to record from start to finish, and was able to upload without any issues. I connected the watch to a charger for approximately 30 minutes about 80 hours in to ensure I could remain in endurance mode for the entire activity.

                              Thanks again!
                              Martin

                              B ? S 3 Replies Last reply 20 Oct 2024, 17:57 Reply Quote 9
                              • B Offline
                                Brad_Olwin Moderator @Martin C
                                last edited by 20 Oct 2024, 17:57

                                @Martin-C Congratulations on Moab 240! Nice time!

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                M 1 Reply Last reply 20 Oct 2024, 21:48 Reply Quote 1
                                • ? Offline
                                  A Former User @Martin C
                                  last edited by 20 Oct 2024, 18:12

                                  @Martin-C Congratulations

                                  M 1 Reply Last reply 20 Oct 2024, 21:49 Reply Quote 0
                                  • M Offline
                                    Martin C Bronze Member @Brad_Olwin
                                    last edited by 20 Oct 2024, 21:48

                                    @Brad_Olwin Thank you very much, tough course!

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      Martin C Bronze Member @Guest
                                      last edited by 20 Oct 2024, 21:49

                                      @iterumtenta Thank you!

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        stromdiddily Gold Members @Martin C
                                        last edited by 21 Oct 2024, 15:21

                                        @Martin-C said in Can't upload multi day / 83 hour activity to Suunto App:

                                        One more update, as promised:

                                        I completed MOAB 240 in just under 106 hours this past week, using my Suunto Vertical in endurance mode to record from start to finish, and was able to upload without any issues. I connected the watch to a charger for approximately 30 minutes about 80 hours in to ensure I could remain in endurance mode for the entire activity.

                                        Thanks again!
                                        Martin

                                        1. heck of an effort!

                                        2. are you able to open the activity on your phone? if yes, iPhone or Android?

                                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                        M 1 Reply Last reply 22 Oct 2024, 12:46 Reply Quote 0
                                        • M Offline
                                          Martin C Bronze Member @stromdiddily
                                          last edited by 22 Oct 2024, 12:46

                                          @stromdiddily Thank you!
                                          No problems at all with this upload! I was able to open the activity on my phone right after upload. I’m using an iPhone. Uploaded to 3rd party app (strava) right away without issue. Very happy with watch performance and capabilities!

                                          S 1 Reply Last reply 24 Oct 2024, 15:50 Reply Quote 3
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