Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto 9 Baro (S9B) frozen in boot mode

    Scheduled Pinned Locked Moved Suunto 9
    5 Posts 3 Posters 420 Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • G Offline
      gcolli
      last edited by

      I have this S9B for almost 2 years now, I brought this suunto because I am a landscape hobby photographer who sometimes trek through some hard paths over the mountains to get where I want. I never ever had a single problem with it until now.
      Yesterday I spent the day by the pool breaking away a little this hot weather in northern Italy, and when I was leaving I noted that my S9B was on boot mode. I sought a solution online and found these two posts:
      https://forum.suunto.com/topic/5539/why-does-my-s9-keep-resetting?_=1607487424433
      https://forum.suunto.com/topic/5546/suunto-9-baro-display-is-frozen-in-boot-mode-display-shows-a-downward-facing-arrow-arrow-down-symbol-soft-hard-reset-won-t-fix-oh-and-it-s-race-week-ugh?lang=en-US
      From where I have tried all proposed fixing without success so far.
      Does anyone have a clue about effective solution? Jul, 2024, does it really worth to send the watch to Suunto to be fixed (postage+repair) considering its today’s price (€ 299), even because someone already reported this issue wasn’t kind of properly fixed once by Suunto.
      https://forum.suunto.com/topic/4792/sb9-stuck-on-boot-screen-again-after-service-for-being-stuck-on-boot-screen
      Of course, I am just trying to save money, time and stress … just like most people in here, normally when we buy these things they are not that cheap.
      I really appreciate if anyone could give any insight of a possible fixing to this issue.

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @gcolli
        last edited by

        @gcolli when the watch misbehave this way, contact support, especially when you watch is still under warranty.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        G 1 Reply Last reply Reply Quote 0
        • G Offline
          gcolli @isazi
          last edited by

          @isazi said in Suunto 9 Baro (S9B) frozen in boot mode:

          @gcolli when the watch misbehave this way, contact support, especially when you watch is still under warranty.

          Tks @isazi
          I was kind of trying to avoid contacting Suunto support, even because my watch is not under warranty anymore, but maybe this would be the best solution.
          Anyway, tks so much for replying.

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @gcolli
            last edited by

            @gcolli you can try to reset the watch to factory with Suuntolink and see if it works, but if the watch is faulty there is no reboot or software change that will fix it

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              Mauerwegler @isazi
              last edited by

              If Suuntolink cannot connect to the watch, wait until the watch battery is empty, that is, the screen goes blank. Then connect it to a charger or the computer/Suuntolink. For me this worked with my Spartan Ultra, it started normal again.

              Vertical All Black
              Spartan Ultra Stealth Ti (with Polar H10 or Suunto Smart Sensor)
              Vector
              iOS Suunto App (beta)

              1 Reply Last reply Reply Quote 0
              • First post
                Last post

              Suunto Terms | Privacy Policy