Sunnto APP profile won't load even though im logged in
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Suunto 9 Baro App Issue
The app loads fine and I can see I’m logged into my account and can see workouts, including latest from yesterday. However, when I select the icon with my profile picture at the top left, I get an “OOPS SOMETHING WENT WRONG” message at the bottom of phone screen, and nothing else loads on the profile page.
Logging out and back in doesn’t resolve the issue. I’ve cleared the cache and data, reinstalled the app, and repaired the watch. The sync works, but the profile page still won’t load, preventing me from accessing or modifying linked accounts.
Any ideas? Is this backend issue?
Samsung Android
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@koutayba
Have the same problem with Suunto 9 baro application on android.
The application stop to export gpx with error ‘something went wrong’
After application was reinstalled, the same message appears on login screen.
Any idea? -
@koutayba Same problem with suunto app on android (suunto 5)
I restarted phone several times, same error message. -
To all here: all you have Android phones? What version of Android? What version of Suunto App is installed?
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@pavel-samokha
I have the problem with Android 7 , suunto app 4.92.5.
The problem happend after export ~16 gpx tracks continiously.I have no problem with Android 14 , suunto 4.92.5. I did not export gpx from this phone.
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@Viacheslav-Tararin the issue is related to Android version, not any actions by the user.
Android 7.x and lower versions are affected, studying options to fix the issueOpinions expressed are solely my own and do not express the views or opinions of my employer
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To all in the topic: please check if you can load data / login now
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@pavel-samokha
Thank you, all works properly. -
As said in other similar topics
Keep in mind, that Android 7 is no longer officially supported by Suunto and things may break again for old Android phones running Android 7 and earlier versions
