Is the Suunto app still being developed?😉

[Sascha Domres]

@Ghost Well, I really hope that they program the app for me as a user and know how to use constructive criticism. If the changes aren’t even announced in a beta, that’s not transparent. Communication works differently. Maybe it’s frustrating for the programmers, it could be… For users and buyers, it’s incomprehensible and disappointing. In the long or short term, that will affect purchasing behavior… There really can’t be anything better for a company than for users to voice criticism… I can’t confirm the meticulous update policy you mentioned. Without this forum (which isn’t particularly well-known or official), many users would be helpless… Look at all the bugs and how long it takes until there’s official movement in the form of fixes… Customers have to search forums to get help. That’s absolutely not transparent or communicative on Suunto’s part…

[Ghost]

I get your point, but I see it differently. Suunto prioritizes stability over rapid, flashy updates, which is why changes might not always be immediately visible or announced in beta. That doesn’t mean they’re not happening. Transparency is important, but so is a careful, well-tested rollout to avoid unnecessary issues. As for communication, while this forum may not be official, it still serves as a valuable space for users to share insights and solutions. No company is perfect, but Suunto’s approach to updates seems more about reliability than rushing fixes.

That said, my comment wasn’t about the substance of your remarks but the way they were expressed. In general, I don’t appreciate seeing things being dismissed or belittled just because they aren’t fully understood. Constructive criticism is valuable, but so is acknowledging different perspectives.

[Sascha Domres]

@Ghost I didn’t denigrate anything, but rather constructively criticized… we simply don’t agree. That’s not a bad thing… I just don’t like it when people assume that you don’t understand the programming… for me, results and facts count… And in my opinion, they’re taking a long time to arrive…

[Brad_Olwin]

@Sascha-Domres What specifically do you want that you do not have? For me the #1 is
Offline maps and offline routing possible and sent to watch.
Second
Calendar function for planning and interpreting training. (I can dump TP with this one).

Not much more that I need. I already only use a few S+ apps and the ones I need are there. I would like ZS baked into the firmware and I want to be able to set elevation gain as a target in the watch.

[Sascha Domres]

@Brad_Olwin First of all, it would be professional if Suunto announced the new features in the beta. You described the improvements in navigation yourself… I agree with that… the whole forum is full of suggestions for improvement… it would be great if they could implement some of them… in general, I find it exhausting to see things through fanboy glasses here in the forum… a lot of things are simply not properly reflected and very often they are sugar-coated… I am now eagerly awaiting the next big thing. There is nothing to see in the beta yet…

[wakarimasen]

Sorry but where I read ‘fanboy glasses’ I could also say ‘pragmatic approach.’ This forum is - quite frankly - fantastic, and that’s said without any fanboy glasses being worn. Polar, by comparison is a black hole.

Suunto, like all companies, exists to make money. Where feedback is given, it will carry out analysis, and implement the features (HW, SW and APP related) which will grow its market share and/ or revenue/ profit. This is of course carried out against a background of limited resources (i.e. not unlimited) and an ethos of ‘spend money to make money.’

If one of the watch brands happens to produce a watch that is the perfect for you - be happy! I would say you are in the extreme minority. Otherwise, use what you have, the best way you can, and don’t expect a custom product to be developed just for you. The forum has quite a lot of people in that bracket, who will end up just being very disappointed!

Get moving, get fit and enjoy your imperfect watch

[Ghost]

@Sascha-Domres If it’s kindness (fanboy glasses) is directed at me I’ll say this: you can criticize Suunto all you want, criticize its features, suggest improvements—do whatever you like. But dismissing the work of developers as “weak” and devaluing a company’s contributions without even attempting to understand the nuances of technical timelines and overall approach is simply a matter of poor education, and I admit I’m quite sensitive to that. If I’m a fan of anything, it’s engaging with respectful individuals.

[Brad_Olwin]

@Sascha-Domres I ask again. What do you need that the app does not have?

[Sascha Domres]

@Brad_Olwin ?
what are you getting at? that everything is great? come on… the answers are all in the forum… read through all the bugs and errors… then put that in relation to the price of the watches. The key word is development!! What are the milestones since the release of the Vertical? Yes, exactly one function - zonesense. On the other hand, the heart rate measurement has failed, the POIs are limited, etc. See the bug list. I’ll ask again. What are the milestones that reflect the major developments? For me, somehow that doesn’t register… but of course, I just don’t understand it all… What I do understand, however, is that competitors aren’t sleeping… What a shame, isn’t it? Because I’ve decided to go with Suunto again, but I think that was the wrong decision. You don’t need to say anything, I know what’s coming. And yes, my money, my problem…

[Mitch9]

@Sascha-Domres New features since the release of SV? Really?

Watch this site: https://www.suunto.com/de-de/Support/Software-Updates/Versionshinweise/suunto-vertical-software-updates/

[Sascha Domres]

@Mitch9 Yes, really, because all I read is fixed, fixed, fixed…

[Mitch9]

@Sascha-Domres Then read more carefully!

[Sascha Domres]

@Ghost I apologize if I expressed myself in a way that was too provocative. The developers can’t help it… but it should be understood that despite all the developers’ efforts, many customers hardly get anything. Why is that? Certainly not the developers themselves… Suunto should move. Their surveys are a step. Now they should finally deliver. If I have personally attacked you, I’m sorry. That was not my intention.

[Mitch9]

@Sascha-Domres No, you haven’t attacked me personally. In my opinion your statement is just absolutly wrong.

[Ghost]

@Sascha-Domres It’s all good. As long as you keep it respectful, we can discuss.

I use the Suunto Vertical primarily for sports, focusing on training efficiency rather than all-in-one tracking. I don’t use sleep monitoring or wrist-based heart rate, as I prefer more accurate external sensors. My main interest is in the ZoneSense algorithm, which helps me optimize my efforts based on real-time intensity.

I’m completely satisfied with both the watch and the app—they’re well-designed and offer everything I need. My usage is quite specific, and I know that everyone has different expectations from their devices. For me, what matters most is having a reliable tool for training, without unnecessary features that don’t add value to my experience.

Still, I fully understand your perspective, and if it’s communicated in a respectful manner, it will always be better received by those who are doing their best to bring the features that some users want.

[ChrisA]

@Sascha-Domres I think what Brad asks you is „what BIG thing in the app are you waiting for“. I am with him that there are many small things that could be changed - I would also love to see a calendar integration or that tags could be deleted or that I could tap on the HR/Resources/Steps etc. graphs and see a timestamp etc., but don’t you consider the app as a whole very polished?

[Likarnik]

@Brad_Olwin a lot of things are missing or badly developed. Personal bests are a joke. Route comparison is a joke. Both things unusable. Tracking gear? With tags? Alerts for gear maintenance? Importing activities - missing data, wrong zones, suunto coach becomes unusable.

Just check intervals.icu what can be done, full customization, notifications for best power/pace, when to charge battery and so on. SA is just very basic…

[dankcushions]

My issue with the app is that it can’t upload correct laps to strava/export them to fit files. that breaks runna, trainasone, and basically any external structured workouts tool.

and apparently it’s been broken in this way forever. so a watch billed “the ultimate performance watch for racing and training” (race/race s), can’t be used for training, at least outside of suunto’s (limited) native workouts.

I am not even getting into ‘nice to have’ things, or exciting new features. i just had to return the watch because i can’t get it to do the fundamentals i did my part and reported the issue but between the slow automated responses i don’t have confidence that this will ever be fixed.

[2b2bff]

@dankcushions said in Is the Suunto app still being developed?:

that breaks runna, trainasone, and basically any external structured workouts tool.

TBF, at least TrainAsOne completely strips out lap information before processing the data. That’s why you have to steps where you have to be slow for a minute or so…

[Ghost]

@Likarnik The Suunto app provides interaction with a wide range of partners, allowing each user to find what they need through one of them. I don’t understand the frustration of not having within the app something that already exists with a partner for whom Suunto has specifically designed a gateway. And unless I’m mistaken, the gateway is indeed part of the app… I track my gears using hashtags, and I find it very effective (except for the fact that you can’t delete a hashtag created by mistake—that’s really annoying).