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Share your experience with the Suunto app here!

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • I Online
    isazi Moderator @Hubert Lorenz
    last edited by 21 Apr 2020, 07:30

    @Hubert-Lorenz SA has only basic support for Ambits at the moment, it is all written here and not a surprise. Until they fix the Movescount route creation, I guess you can still create routes on one of the many different services out there (SA included), import the GPX in MC and send the route to your watch from there.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    H 1 Reply Last reply 21 Apr 2020, 13:22 Reply Quote -1
    • H Offline
      Hubert Lorenz @isazi
      last edited by 21 Apr 2020, 13:22

      @isazi Thx for reply.
      but this could just be a temporary workaround. 😉

      I 1 Reply Last reply 21 Apr 2020, 13:35 Reply Quote 0
      • I Online
        isazi Moderator @Hubert Lorenz
        last edited by 21 Apr 2020, 13:35

        @Hubert-Lorenz BTW, looks like the Movescount route creation is back. Someone at Suunto fixed the Mapbox issue.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        S P 2 Replies Last reply 21 Apr 2020, 13:43 Reply Quote 0
        • S Offline
          sartoric Moderator @isazi
          last edited by sartoric 21 Apr 2020, 13:43

          @isazi
          Come on, really ? So they actually care ?!
          😁 😁 😁

          SVTS - 2.40.38
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          Samsung A5 2016 - Android 7.0
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          1 Reply Last reply Reply Quote 2
          • P Offline
            Prenj @isazi
            last edited by 21 Apr 2020, 14:42

            @isazi but it seems we lost altitude profile of routes. Not sure if that’s just a bug or we lost this for good.

            Suunto Race

            I 1 Reply Last reply 21 Apr 2020, 14:50 Reply Quote 0
            • I Online
              isazi Moderator @Prenj
              last edited by 21 Apr 2020, 14:50

              @Prenj I don’t have any clue, what I am assuming reading the whole API thing is that something changed on Mapbox side and needed work on Suunto side, and probably still need some work.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              L 1 Reply Last reply 22 Apr 2020, 05:02 Reply Quote 0
              • L Offline
                loopylou72 @isazi
                last edited by loopylou72 22 Apr 2020, 05:02

                @isazi why can’t we see intervals in the app only 1km/5km/10km splits - this seems a very basic function to have.

                I Z B 3 Replies Last reply 22 Apr 2020, 08:06 Reply Quote 0
                • I Online
                  isazi Moderator @loopylou72
                  last edited by 22 Apr 2020, 08:06

                  @loopylou72 I have no idea, you should ask Suunto 😄

                  But I do see the intervals on SA (Android). Are you maybe on iOS?

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 0
                  • Z Offline
                    zvonejan Bronze Member @loopylou72
                    last edited by 22 Apr 2020, 11:01

                    @loopylou72

                    do you sync with SA or from movescount to Sport tracker to SA?

                    1 Reply Last reply Reply Quote 0
                    • B Offline
                      Brad_Olwin Moderator @loopylou72
                      last edited by 22 Apr 2020, 12:37

                      @loopylou72 said in Share your experience with the Suunto app here!:

                      @isazi why can’t we see intervals in the app only 1km/5km/10km splits - this seems a very basic function to have.

                      My intervals on showing on SA iOS at least all of the manual ones, I have not used the interval function in awhile.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      F 1 Reply Last reply 6 Feb 2021, 21:34 Reply Quote 0
                      • F Offline
                        Frederic Bronze Member @Brad_Olwin
                        last edited by Frederic 2 Jun 2021, 21:38 6 Feb 2021, 21:34

                        On the 26th of January, I had to switch to Suunto App from MovesCount per the Digital Services mandate

                        I have nothing against Suunto App despite reading all the negative comments since the announcement of the death of Movescount.
                        And generally, I have nothing against new technologies, assuming of course, it’s for more features, faster workflow…etc
                        What bothers me since I switched to it is the time it takes to synchronize my watch! The day I switched to Suunto App, it took literally 2h to synchronize 64 activities!
                        Before that, using the good ole’ cable and SuuntoLink, it would have taken no more than 5 minutes!!!
                        Again, I don’t mind switching to a new system but if it’s to lose features or in this case make the synchronization slow, thanks… but no thanks!?
                        here is an example: I just synchronized my watch today: 8 activities, all of them being a gzip file, when one reads the BlueTooth specs, it should be fast right ?
                        It took 12 mins!!!

                        image000001.jpg

                        Maybe it’s my phone ? Maybe it’s normal ?
                        Any one experiences this too ? What is the purpose of not being able to use the cable and Suunto Link ? Why can’t we choose ?

                        Another question: Why do I HAVE to turn on my GPS phone when synchronizing my S9 ? What does it bring to the whole process !??!?!Does Suunto really need to know where I am to download files from my watch ?

                        One last question: Before I migrated from Movescount, I had deleted all my 4000+ activities as I had already backed them up on a local drive.
                        So I only had one activity that remained.
                        Yet, when I started the migration, Suunto was able to migrate all those supposedly deleted activities and resuscitated them to my Suunto App. Is that normal ? Does that mean if we delete an activity from the Suunto App, the same behavior will happen and Suunto still keeps my data somewhere ?

                        *All of your 4,149 exercises were successfully imported to Suunto app.

                        We look forward to more adventures together!*

                        Suunto Vertical

                        My Suunto Workflow
                        MyTourbook - First Steps
                        Questions or bugs ?

                        D F 2 Replies Last reply 7 Feb 2021, 09:13 Reply Quote 1
                        • P Offline
                          pilleus
                          last edited by 6 Feb 2021, 21:56

                          May be it is written somewhere in the forum … I would prefer the sync of SA to Google Fit. It is missing among all the connections listed in the app. Some health insurances give credits to Google Fit users for steps, heart rate and calories. All these data are available in SA. Why not sync it to Google Fit? It is no problem with the S7. I just returned a refurbished Suunto 5 due to the missing Google Fit sync.

                          https://www.instagram.com/moves.are.life/
                          Suunto Vertical Black Lime
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                          • D Offline
                            DMytro @Frederic
                            last edited by 7 Feb 2021, 09:13

                            @frederic as for keeping a phone turned on: I don’t have to actually. It syncs automatically after each activity if my phone is nearby so I don’t have to worry about long syncing times, but I haven’t tried to sync more than 1-2 activities at once. You may be experiencing this behavior because of battery saving features on your phone.

                            I F 2 Replies Last reply 7 Feb 2021, 09:29 Reply Quote 1
                            • I Online
                              isazi Moderator @DMytro
                              last edited by 7 Feb 2021, 09:29

                              @дима-мельниченко me too. Phone’s usually at home, activity is synced when I get back and are getting my shoes off.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              1 Reply Last reply Reply Quote 4
                              • F Offline
                                francescobaldi @Frederic
                                last edited by francescobaldi 2 Jul 2021, 15:15 7 Feb 2021, 15:14

                                @frederic
                                I’ve had a similar experience, three days ago The app decided to make a sync of all the activities on the watch, around 55, and it tooks more than an hour.
                                I always sync the new activities just after I get back home so the watch (A3P) only had 1 new one.
                                Yesterday also started with the same thing showing "“Synchronisation of 1/56"” but fortunately only synced the new one.
                                PS
                                (I only connect the app to the watch for the time I need for synchronization)

                                Ambit 3 Peak vs Suunto app "sad" owner.
                                Flatwater kayaker, runner, road and mountain biker & hiker

                                1 Reply Last reply Reply Quote 1
                                • F Offline
                                  Frederic Bronze Member @DMytro
                                  last edited by Frederic 2 Aug 2021, 02:58 8 Feb 2021, 02:57

                                  @дима-мельниченко said in Share your experience with the Suunto app here!:

                                  It syncs automatically after each activity if my phone is nearby so I don’t have to worry about long syncing times

                                  Hmmm… I dont think that works for me, is that something you have to configure ?

                                  You may be experiencing this behavior because of battery saving features on your phone.

                                  Oh… that could be… I’ll try! thanks

                                  Suunto Vertical

                                  My Suunto Workflow
                                  MyTourbook - First Steps
                                  Questions or bugs ?

                                  D 1 Reply Last reply 8 Feb 2021, 08:17 Reply Quote 1
                                  • D Offline
                                    DMytro @Frederic
                                    last edited by 8 Feb 2021, 08:17

                                    @frederic I have an S9, not A3P but my watch only syncs after activity or when SA is opened. I think however to get a smoother experience with step/calories count one can disable battery optimisation for SA in the phone settings, then the watch will sync automatically in some time intervals. But I personally am ok with the way it’s done with battery optimisation. So you may be affected by the same thing, but your phone has a bit stricter battery optimisation.
                                    Sure, keep us posted!

                                    F 1 Reply Last reply 8 Feb 2021, 16:58 Reply Quote 1
                                    • F Offline
                                      Frederic Bronze Member @DMytro
                                      last edited by 8 Feb 2021, 16:58

                                      @дима-мельниченко I checked but the battery optimization is not on.

                                      Suunto Vertical

                                      My Suunto Workflow
                                      MyTourbook - First Steps
                                      Questions or bugs ?

                                      D 1 Reply Last reply 8 Feb 2021, 18:03 Reply Quote 0
                                      • D Offline
                                        DMytro @Frederic
                                        last edited by 8 Feb 2021, 18:03

                                        @frederic which phone and os version do you have? Also do you have battery saver turned off?

                                        F 1 Reply Last reply 9 Feb 2021, 00:30 Reply Quote 0
                                        • F Offline
                                          Frederic Bronze Member @DMytro
                                          last edited by 9 Feb 2021, 00:30

                                          @дима-мельниченко said in Share your experience with the Suunto app here!:

                                          @frederic which phone and os version do you have? Also do you have battery saver turned off?

                                          Moto G 1st gen, Android 5.1, Battery saver is off

                                          Suunto Vertical

                                          My Suunto Workflow
                                          MyTourbook - First Steps
                                          Questions or bugs ?

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