Alpine skiing downhill
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Is this issue only with alpine skiing activity as I have done several xc ski activities and cycling activities and so far I have not rebooted watch ever.
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@Turo-Jantunen I have the same with snowboarding and Race S. Will try to reboot the watches tomorrow…
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@Turo-Jantunen I did not notice any issues with cycling or XC skiing. Though, I have the watch for just under two months and did not manage to do much biking in November and December.
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@MdzOtt i need to reboot before every alpine skiing activity. No issues with other sport modes that I use.
Ambit 2S
Ambit 3 Peak
Suunto 9 baro
Suunto Vertical Ti Solar -
True, reboot solves the issue. Keep in mind if you stop an activity for lunch break!
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Not sure if still necessary.
But I also need to reboot my Race 2 everytime before skiing. Otherwise Runs are not counted.@Egika Sent the logs this morning and you a PN with the Details.
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I had this problem, but could not re-create it since Dec 15. I had six alpine skiing activities since, three or four XC skiing, a bunch (almost every day) indoor exercises, and a walk.
At the end of every alpine skiing I check for the problem (to send the logs, potentially), but it did not happen again. -
Hi. Same problem here with my brand new Race S.
Dunno if some previous software versions used to work since I had a Garmin before.
Really annoying, the watch is of no use for my ski week.
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@ChanOJ Have you tried restart before starting activity, by holding upper button for 12 seconds?
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Hi,
Have the same problem with my Race. Any chance there is a update that will repair this? It’s a bit annoying to restart the watch every time before the skiing…Thank!
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Update:
I’ve been snowboarding, when I restarted the watch, all went well. Then I started a new activity and the problem occurred again. Guess I have to restart every time before activity… -
Same problem for my Race 2. I did restart the watch and it works … for the moment.
Waiting for a firmware update.
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I had the problem again (first time in two weeks). It is possible that occurred because I had two alpine skiing activities consecutively (one of those by mistake, but it does not matter).
@Egika I sent the logs to Suunto from the SA. Please let me know what I need to do for you to be able to see (find) them.
Unfortunately, I wasn’t able to send them right away (about 1.5 h after the end of the activity), but I hope that the problem is included. -
Same issue with Race 2. For 3 day it was ok. Then when starting skiing 4th day issue occurred. After watch restart it was ok. Then next day the same issue and again I had to restart watch for a fix. Hope someone from Suunto can reproduce/confirm issue and give outlook for a fix as we have winter time! (Good at least we have a workaround)
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Four days of skiing. The same problem, I had to restart the Watch everyday.
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My experience with Race 2 is not that bad. I had a streak of 5 skiing activities over around two weeks and all worked fine. Then the 6th activity didn’t work. I rebooted the watch and had two activities without a problem.
However, I agree that if you want to make sure that the activity shows the #of runs and descent, your best bet is to reboot the watch before the activity. Btw. You can reboot ahead of time (e.g., before leaving home). -
Hi there,
Same problem here with my Vertical.
But last ski day, even rebooting wasn’t working…this is a bit annoying, i expect that suunto fix this bug soon.
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Interesting to hear if the latest Q4 sw release fixes these issues and watch restart would not be needed anymore.
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@Turo-Jantunen the fix for this skiing issue is planned for the Q1 firmware afaik
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@Egika
Do we know if this will be early Q1 or late Q1? The latter would make a few of us skiers a bit disgruntled.
