Suunto Smart Heart Rate Belt keeps losing connection to the watch
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Has anyone experienced similar issues with a Suunto Smart heart rate belt?
The connection to the watch is established normally at the beginning of a workout, but only for about the first minute. After that, the connection becomes unstable and the heart rate data drops out. When the connection briefly comes back, the heart rate readings are accurate, but again only for less than a minute before disconnecting.
I have already tried the following:
• replacing the battery in the heart rate belt
• restarting the watch
• disconnecting and re-pairing the Bluetooth connectionThe belt is about 3 months old, and the issue started appearing a couple of weeks ago without any obvious change in usage.
Does this sound more like a faulty belt, a contact issue, or a software/firmware bug? Any advice or similar experiences would be appreciated.
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I have this issue you described with my SV1… it appeared after the last firmware update. I used two belts, one was really new, both belts the same crazy behavior. In my opinion, it’s the watch firmware.
I contacted also the Suunto Service with a chat in the app several times, one of the guys wanted me to send logs…
Actually I use OHR for running, and I wait to see the behavior after a future update…
Merry Christmas
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@JaakkoK Wait for the next update hopefully soon. On field test firmware I am not having any drop outs. I did not with your production firmware but did have other issues with the Suunto Smart Sensor. You have done everything necessary and the strap is not that old.
I do find in cold weather if I am not sweating enough and wearing a tech shirt get HR interference from static.
